23-NA-032
Service Bulletin Details
Public Details for: 23-NA-032
The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure.
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Bulletin No.: Service Bulletin Date: 23-NA-032 March, 2023 INFORMATION Subject: Brand: Information on Servicing Diesel Engines with Ceramic Glow Plugs Model: Cruze Chevrolet GMC Model Year: from to 2017 2019 VIN: from to Engine: LH7 Equinox 2018 2019 LH7 Silverado 1500 2020 2023 LM2, LZ0 Silverado 2500HD/3500HD 2017 2023 L5P Silverado 4500HD, 5500HD and 6500HD 2019 2022 L5D Suburban 2021 2023 LM2 Tahoe 2021 2023 LM2 Sierra 1500 2020 2023 LM2, LZ0 Sierra 2500HD/3500HD 2017 2023 L5D Terrain 2018 2019 LH7 Yukon Models 2021 2023 LM2 Involved Region or Country Transmission: North America Whenever replacing a ceramic glow plug on a diesel engine, it is required to use a glow plug hole bore cleaning tool to remove the soot built up on the inside of the glow plug hole. The only exception to this is when servicing a glow plug on the 2.0 L or 2.8 L diesel engine. Information As the engine runs during normal operation, soot builds up between the outside of the glow plug and the inside of the glow plug hole. Once a glow plug is removed, this soot that collected in the bore must be removed. If not, when installing a new glow plug, the soot could "side load" the new glow plug and induce a premature failure. The recommended tools for cleaning these glow plug holes are as follows: 6.6 L Diesel, 3.0 L Diesel, and 1.6 L Diesel all use the EN-52074 Glow Plug Bore Reamer Important: Service agents must comply with all International, Federal, State, Provincial, and/or Local laws applicable to the activities it performs under this bulletin, including but not limited to handling, deploying, preparing, classifying, packaging, marking, labeling, and shipping dangerous goods. In the event of a conflict between the procedures set forth in this bulletin and the laws that apply to your dealership, you must follow those applicable laws. Copyright 2023 General Motors LLC. All Rights Reserved. Page 2 March, 2023 Version 1 Modified Released March 06, 2023 GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. Bulletin No.: 23-NA-032 WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION