A5723032062887_3

Technical Service Bulletin
57 Unable to adapt keys. Error messages: FAZ1552E, FAZ1540E
57 23 03 2067882/3 March 31, 2023. Supersedes Technical Service Bulletin Group 57 number 22-98 dated
November 23, 2022, for reasons listed below.
Model(s)
Year
e-tron Sportack
quattro
2020 – 2024
e-tron quattro
2021 – 2024
e-tron S quattro
2022 – 2024
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised header (Add Model Years)
2
11/23/2023
Revised header (Add Model Years)
1
08/31/2022
Initial publication
Customer States:
This concern may arise when a customer is replacing a key or purchasing an extra key for their vehicle.
Workshop findings:
• Key adaptation fails with error messages “FAZ1552E Key status not valid” and “FAZ1540E Action not
successful” when performing the vehicle immobilizer adaptation test plan in Guided Fault Finding.
Technical Background
During key adaptation, the vehicle is unable to maintain a reliable connection between the key and the reader coil.
Production Solution
Not Applicable
Service
Page 1 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
• Prior to adapting the vehicle keys, remove the fuse number SD5 and SD7 supplying KL15 power and KL30
power to the Electric Drive Control Module J1234 (Diagnostic Address: 0051) (Figures 1 & 2).
Figure 1: Location of fuse SD5. 5 amp KL15 power for the Electric Drive Control Module J1234 (Diagnostic
Address: 0051).
Page 2 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 2: Location of fuse SD7. 7 amp KL30 power for the Electric Drive Control Module J1234 (Diagnostic
Address: 0051).
• Reinstall the fuses SD5 and SD7 after successfully completing the vehicle immobilizer adaptation test plan in
Guided Fault Finding.
Warranty
This TSB is informational only and not applicable to any Audi warranty.
Additional Information
Page 3 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
All part and service references provided in this TSB (2067882) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 4 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.