23-BE-004G

Service Bulletin Details

Public Details for: 23-BE-004G

Certain 2021-2023my gv80 (jx1) vehicles may exhibit a poorly closing power tailgate due to improper latching when closing which may cause the liftgate warning chime to come on. This bulletin provides the service procedure to update the pow


- 2023 - 2022 - 2021 -

Models from 2023
2023 GENESIS GV80
Models from 2022
2022 GENESIS GV80
Models from 2021
2021 GENESIS GV80
BODY
ELECTRICAL
23-BE-004G
MARCH, 2023
GV80 (JX1)
GV80 POWER TAILGATE CONTROL (PTGM) LOGIC IMPROVEMENT
Description: Certain 2021-2023MY GV80 (JX1) vehicles may exhibit a poorly closing power tailgate
due to improper latching when closing which may cause the liftgate warning chime to come on.
This bulletin provides the service procedure to update the Power Tailgate Module (PTGM) software to
improve the condition stated above.
Applicable Vehicles: 2021-2023MY GV80 (JX1) vehicles produced from 7/27/2020 – 11/05/2022.
Warranty Information:
GV80
81870F02
PTGM UPGRADE
(JX1)
NOTE: Normal warranty applies.
0.3 M/H
81870-T6100
I14
ZZ3
NOTICE
Check if the vehicle’s software version is affected:
• Check the current version of the HUD ROM ID and compare it to the ROM ID information
table listed below before attempting to perform the software update.
GDS INFORMATION:
#919
#919.JX1 POWER TAILGATE CONTROL LOGIC IMPROVEMENT(PTGM)
ROM ID INFORMATION TABLE:
MODEL
SYSTEM
P/N
GV80 (JX1)
PTGM
81870-T6100
MANUAL MODE PASSCODE INFORMATION TABLE:
EVENT
MENU
#919
JX1 81870-T6100
ROM ID
OLD
1.01 ~ 1.06
NEW
1.07
PASSCODE
6100
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
Service Procedure:
!
CAUTION
Cautions During Control Unit Upgrade
• Confirm the vehicle's 12V aux. battery is fully charged. Please connect a battery charger
before proceeding to eliminate risk of software update failure due to insufficient battery
voltage.
• Turn off all lamps (Do not leave head lamp switch in auto mode) and all accessories
(heater, A/C, blower, radio, seat warmer, defroster, etc.); do not allow the battery to be
discharged during upgrade.
• Perform upgrade with the ignition switch in the ON position.
• Be careful not to disconnect any cables connected to the vehicle or scan tool during
upgrade.
• Do not start the engine during upgrade.
• Do not turn off the ignition switch during upgrade.
• Do not touch the systems buttons (like ‘BACK’, ‘HOME’, ‘etc.’) while performing upgrade.
■ CONTROL UNIT UPGRADE PROCEDURE USING THE GDS-Mobile
GDS (Global Diagnostic System)-Mobile INSTALLATION PROCEDURE
1.
Connect the VCI-II into the vehicle's DLC
connector under the driver side
instrument panel and check to turn the
VCI-II on.
Before starting the update, check power
tailgate is operating properly and make
certain that the battery of the Table PC is
sufficiently charged.
NOTICE
ECU upgrade function on GDSMobile is basically operating in
wireless communication and Wi-Fi
direct. Also, it is possible to be
performing via USB cable between
Tablet PC and VCI-II.
NOTICE
You must initially perform PTG Update in Auto Mode.
If the update starts but then fails in Auto Mode, perform the update in Manual Mode
to recover.
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AUTOMATIC UPGRADE PROCEDURE USING THE GDS-MOBILE
2.
Select ECU Upgrade on the initial
screen after entering the vehicle
information and select Auto Mode.
3.
Select the PTG system and select ID
check to check the vehicle’s current
ROM ID.
NOTICE
Check the current ROM ID version
and compare it to the ROM ID
Information Table before attempting to
perform the software update.
4.
Select Upgrade after confirming correct
Event is selected:
#919.JX1 POWER TAILGATE CONTROL
LOGIC IMPROVEMENT(PTGM)
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5.
The vehicle battery voltage is checked to
make sure it is at least 12 voltages to
assure reliable upgrade results. Click OK
if the results indicate voltage is ok.
NOTICE
If battery voltage is below 12 voltages
as below, click BACK and then run
the engine to assure an adequate
battery charge state for reliable
upgrade results.
6.
Upgrade (1/2) will begin, and the
progress of the upgrade will appear on
the bar graph.
Upgrade (1/2) will occur until 100% is
reached on the bar graph.
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7.
Upgrade (2/2) will begin, and the
progress of the upgrade will appear in
the bar graph.
Upgrade (2/2) will occur until 100% is
reached on the bar graph.
8.
When upgrade reaches 100%, follow
GDS instructions to “Turn IG off for 10
seconds and then back on. Click the OK
button to continue.”
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9.
Click OK on the final screen, which
indicates upgrade is complete.
10.
After upgrade, remove power
connector of indoor fuse box, and
reconnect it after 5 seconds.
Check if any incidental Diagnostic
Trouble Codes (DTC) have been created
by the upgrade and clear the DTC(s)
present.
Start the engine to confirm proper
operation of the vehicle and check power
tailgate is operational.
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MANUAL UPGRADE PROCEDURE USING THE GDS-MOBILE
NOTE:
• The manual upgrade should be performed only when the automatic upgrade fails.
• If automatic upgrade fails, turn the ignition key off for about 10 seconds, place it back in the on
position to reset the control unit before performing manual upgrade.
11.
Select ECU Upgrade on the initial screen
after entering the vehicle information and
select Manual Mode.
12.
Select PTG and confirm the event and
part number with reference to the above
ROM ID Information Table and tab
Upgrade.
#919.JX1 POWER TAILGATE CONTROL
LOGIC IMPROVEMENT(PTGM)
13.
Enter the passcode from the Manual Passcode table below then touch OK.
EVENT
#919
MENU
JX1 81870-T6100
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PASSCODE
6100
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14.
The vehicle battery voltage is checked to
make sure it is at least 12 volts to ensure
reliable upgrade results. Click OK if the
results indicate voltage is OK.
NOTICE
If battery voltage is below 12
voltages as below, click BACK and
then run the engine to assure an
adequate battery charge state for
reliable upgrade results.
16.
Upgrade (1/2) will begin, and the
progress of the upgrade will appear on
the bar graph.
Upgrade (1/2) will occur until 100% is
reached on the bar graph.
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17.
Upgrade (2/2) will begin, and the
progress of the upgrade will appear in
the bar graph.
Upgrade (2/2) will occur until 100% is
reached on the bar graph.
18.
When upgrade reaches 100%, follow
GDS instructions to “Turn IG off for 10
seconds and then back on. Click the OK
button to continue.”
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19.
Click OK on the final screen, which
indicates upgrade is complete.
20.
After upgrade, remove power
connector of indoor fuse box, and
reconnect it after 5 seconds.
Check if any incidental Diagnostic
Trouble Codes (DTC) have been created
by the upgrade and clear the DTC(s)
present.
Start the engine to confirm proper
operation of the vehicle and check power
tailgate is operational.
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