TRMDMV_MA_Audi

AUDI DEALER COMMUNICATION
Takata Reminder Mailing – Massachusetts DMV / Safety Recalls 69R6, 69R7, 69S8
This notice is for:
Date:
Mailing Information:
 Dealer Principal
 General Manager
 Sales Managers



Service Manager
Parts Manager
Service Consultant


Warranty Administrator
Technicians
March 13, 2023
In conjunction with the Massachusetts DMV, Audi will be sending Takata airbag
recall reminder notices to approximately 2,907 Audi owners in the State of
Massachusetts on March 13, 2023.
A copy of the owner notification is attached for your reference.
Please make every effort to quickly schedule owners who contact your dealership
for a repair appointment.
Parts Department:
Parts availability for dealer ordering remains strong. Audi confirms ample supply on
hand to support vehicle repairs under these recalls.
Please continue to work closely with your service department to ensure that the
required parts are stocked at your dealership to support all scheduled appointments.
Notes:
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new
motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered
by this notification under a sale or lease until the defect or noncompliance is remedied. By
law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply
with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating
to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles
in their inventory which are involved in a safety or compliance recall until the defect has
been remedied.
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you
require additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection
Your [YEAR] [MODEL] has an urgent airbag
safety recall.
Audi of America, Inc.
P.O. Box 746 | Wheeling, IL 60090
The airbag could injure or even kill you and/or
your passengers.
[MONTH], [YEAR]
[NAME]
[ADDRESS]
The recall repair is FREE at an authorized Audi
dealer.
Call or text your Recall ID [XXXX-XXX] to
[XXX-XXX-XXXX] for more information or to
schedule a FREE recall repair.
This notice applies to a vehicle
registered in your name:
[YEAR] [MODEL]
LAST 8 OF VIN:*********[XXXXXXXX]
RECALL ID: [XXXX-XXX]
URGENT AIRBAG SAFETY RECALL: IMMEDIATE ACTION REQUIRED!
Dear [First Name] [Last Name]:
The National Highway Traffic Safety Administration (NHTSA) and the Massachusetts Registry of Motor Vehicles (RMV)
are contacting you personally because your [YEAR] [MODEL] has a recalled airbag that could kill or seriously injure
you and your passengers if it deploys.
NHTSA and the Massachusetts RMV have received information from Audi that the [YEAR] [MODEL] that is currently
registered in your name with the Vehicle Identification Number [XXXXXXXXXXXXXXXXX] has been recalled. If the
airbag deploys, a part inside the airbag may explode and spray sharp metal fragments or shrapnel toward you and
your passengers.
According to records from Audi, your vehicle has not been repaired yet. The potentially lifesaving recall repair is FREE
and parts are available. If needed, FREE alternate transportation may be available to you. Please call or text your Recall
ID [XXXX-XXX] to [XXX-XXX-XXXX] for more information or to schedule a FREE recall repair.
What should you do?
Immediately contact a local Audi dealership to schedule a FREE recall repair. Ask for FREE
alternative transportation, if needed.
Visit audiusa.com/recalls or CALL [XXX-XXX-XXXX] to find your nearest Audi dealership.
If you think you have already taken action on this urgent airbag safety recall, visit NHTSA.gov/recalls
and enter your vehicle’s VIN to verify and ensure that no other safety recalls have been issued for your vehicle.
If you no longer own this vehicle, please call [XXX-XXX-XXXX] to let us know so that we can remove you from
further communication regarding this urgent airbag safety recall issue.
Audi is one of 19 vehicle manufacturers affected by this recall. NHTSA reports 24 confirmed deaths from other
manufacturers in the United States and hundreds of alleged injuries resulting from this defect.
Please encourage your family and friends to check for vehicle safety recalls using their VIN at NHTSA.gov/recalls or
safeairbags.com.
You and your family’s safety on Massachusetts roadways is our top priority. Please act NOW to protect yourself and
your passengers.
If you believe that Audi or your Audi dealership is unable to remedy the defect without charge within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue S.E., Washington, DC 20590, or you may call the toll-free Vehicle Safety Hot Line at 1–888-327-4236 (TTY: 1-800-424-9153), or go to NHTSA.gov.
This notice is being provided and paid for by Audi, in cooperation with the Massachusetts Registry of Motor Vehicles. Taxpayer dollars were not used. Due to the serious nature of this recall, the Massachusetts
Registry of Motor Vehicles is providing limited assistance with these notices to individuals who may be impacted by this recall. The manufacturer is fully responsible for this recall, notification of the recall, and any
repairs. This notification does not create a duty upon the State of Massachusetts and the Massachusetts Registry of Motor Vehicles to provide notice nor any repair requirement regarding this recall, or any other
recalls or safety- related information. Further communication regarding this notice, including scheduling repairs or verifying recall information, must be directed to [XXX-XXX-XXXX] and not to the Massachusetts
Registry of Motor Vehicles.