A9023192064789_3

Service Bulletin Details

Public Details for: A9023192064789_3

This bulletin provides information for when various warning lamps are unintentionally illuminated while driving with the acc activated.


- 2024 - 2023 - 2022 - 2021 - 2020 -

Technical Service Bulletin
90 Instrument cluster: various malfunction LEDs are lit sporadically without DTCs stored in any modules
90 23 19 2064789/3 March 23, 2023. Supersedes Technical Service Bulletin Group 90 number 22-33 dated
January 7, 2022, for reasons listed below.
Model(s)
Year
A4 allroad, A4,
S4, A5, A5
Cabriolet, A5
Sportback, S5,
and S5
Sportback
2020 – 2024
RS 5, and RS 5
Sportback
2021 – 2024
VIN Range
Vehicle-Specific Equipment
All
Analog Instrument Cluster
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised Header (Added MY 23, removed VIN breaks)
Revised technical background (Added details)
Revised Production Solution (Added details)
Revised Service (Added example photo and description)
2
1/7/2022
Revised title
Revised header (Add Model Year and VIN break)
Revised Service (Removed photo-doc requirement)
1
10/13/2021
Initial publication
Customer states:
• Various malfunction indicator LEDs are sporadically lit in the instrument cluster while driving with ACC
activated.
• The vehicle functions normally otherwise.
Workshop findings:
•
No relevant DTCs are stored in the vehicle.
Technical Background
Due to a deviation in the current draw of the LEDs for the adaptive cruise control lamp, the warning lamps shown
in Figure A may unintentionally illuminate.
© 2023 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Production Solution
New software in production.
Service
Various warning lamps may be illuminated (Figure 1); in this case, NO DTCs will be stored.
Please replace the instrument cluster according to the instructions in the Elsa Repair Manual.
Figure 1: The warning lamps illuminated in the red rectangle are unintentional.
Note: If there are related DTCs and static warning lamps this TSB does not apply.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9025
Damage Code:
0040
Labor Operations:
Replace the instrument cluster
9025 5500
See SRT with
associated
operations
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 30
TU)
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Claim Comment:
© 2023 Audi of America, Inc.
As per TSB 2064789/2
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
See ETKA
Instrument Cluster
01
Additional Information
All parts and service references provided in this TSB (2064789) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
© 2023 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.


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