A9123852067330_3

Technical Service Bulletin
91 Incorrect date (far in the future) shown on the instrument cluster and MMI
91 23 85 2067330/3 March 31, 2023. Supersedes Technical Service Bulletin Group 91 number 23-66 dated
January 31, 2023, for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
Virtual Cockpit Gen2+
A3, S3, and RS 3 2022 - 2023
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised Service (Updated instruction sequence and added SVM flash table)
2
01/31/2023
Revised header (added MY23)
Revised Service (Updated instruction sequence)
1
06/16/2022
Initial publication
Customer states:
• An incorrect date is displayed on the instrument cluster and MMI screen.
• The date displayed is far in the future (≥ year 2040).
It is not possible to manually correct the date via the MMI.
Technical Background
A hardware issue in the emergency call module may cause the date to be incorrect.
Production Solution
Optimized software for the instrument cluster installed for production.
Service
Always use DoIP when flashing a control module via ODIS in supported vehicles.
Page 1 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
To Activate DoIP, select Administration>>General>>GFF Process>>DoIP communication>>Only allow
DoIP communication.
This setting will automatically reset when the diagnostic session is ended.
You can tell if DoIP is active by observing a red LED on the VAS 6154(A).
Perform the following steps in the specified sequence:
1. Order the emergency call module J949, (diagnostic address 0075) per ETKA.
2. Update the Audi virtual cockpit (diagnostic address 0017) using SVM code 17A046. Start the update on the
workshop tester by selecting “flash” and entering the specified SVM code. Follow the instructions on the
tester.
3. Disconnect the starter battery and then wait at least 5 minutes before performing the next step.
4. Replace the emergency call module J949, (diagnostic address 0075) with the one you have ordered.
5. Connect the starter battery again and then adapt the new emergency call module control unit and
communication unit (J949, diagnostic address 0075) using the workshop tester.
6. Park the vehicle in a location with good mobile phone reception.
7. Switch the ignition off and then on again (terminal 15 reset).
8. The correct date should appear on the instrument cluster and the MMI immediately or after a short time.
9. If the correct date still has not appeared after one hour, check step 7 and then repeat step 8.
Part number
Old SW Version
New SW Version
8Y0 920 790
84, 86, 88, 92
94
8Y0 920 790 A
128, 158, 160, 162, 166,
168
170
8Y0 920 790 B
158, 160, 162, 166, 168
170
8Y0 920 790 C
218, 220, 222, 224, 226
228
8Y0 920 790 D
308, 310, 314, 316
318
SVM code
17A046
Warranty
Claim Type:
• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Vehicles – Verify Owner.
Page 2 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9170
Damage Code:
0040
Labor Operations:
Remove and install telematics control unit
J949
9170 1950
See SRT with
associated
operations
Loosen and secure ground strap
9785 0999
10 TU
Software update
0151 0000
Time stated on
the diagnostic
protocol (Max 100
TU)
GFF (included in SW update above)
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Diagnostic Time:
Claim Comment:
As per TSB 2067330/3
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
See ETKA
Emergency call and communications unit
01
Additional Information
All parts and service references provided in this TSB (2067330) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
Page 3 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 4 of 4
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.