A9323962069853_1

Technical Service Bulletin
93 Vehicle does not start and/or charging handle may not function correctly. DTC: U019B00 stored in 8C
93 23 96 2069853/1 March 27, 2023.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A7 e quattro
2021 – 2022
All
PHEV
Condition
Customer states:
• The drive system cannot be activated and/or the vehicle does not start.
• Message in instrument cluster: “Electrical system: fault. Please contact workshop”.
• The charging connector is displayed as locked although it is not plugged in.
• The charging connector cannot be unlocked.
Workshop findings:
The following DTC (intermittent or static) may be stored in the Hybrid Management, J840 (diagnostic address
008C):
DTC U019B00 Lost Communication with Battery Charger Control Module.
Technical Background
Damage to wires at coupling points T6bl and T8bd due to environmental influences.
Production Solution
Not Applicable
Service
Page 1 of 9
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Check the connection points T6bl and T8bd for
damaged wires. (positions A and B in figure 1)
Figure 1: Inspect connectors at location A and B.
Page 2 of 9
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
If you discover any damage to the wires, repair both
connectors as follows:
Using a seam ripper, remove the fabric tape
between both connectors and body grommet.
Repair damaged wires using the wiring harness
repair set VAS 1978 B.
Figure 2: Damaged wires at T6bl and T8bd.
If there is not enough space to repair the damaged wires between the connector and body grommet,
the crimp connectors must be placed on the inside of the vehicle. The body grommet must then be
sealed off again using butyl.
Page 3 of 9
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Apply approximately 4 cm of butyl around the wires
and connector housings as seen in Figure 3.
Perform this step to both connectors T6bl and T8bd.
Figure 3: T6bl and T8bd butyl applied.
Page 4 of 9
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Press the butyl into the connector as seen in Figure
4.
Perform this step to both connectors T6bl and T8bd.
Figure 4: T6bl and T8bd butyl installed.
Page 5 of 9
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Wrap harness with fabric tape N 10592002 from
both connectors to the body grommet as seen in
Figure 5.
Make sure to start wrapping on the connector and
wrap upwards towards grommet with 50% overlap.
Figure 5: T6bl and T8bd harness wrapped.
Page 6 of 9
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Finally, wrap the two bundles of wires together as
seen in Figure 6.
Apply the cloth tape starting on the harness halfway
point and then wrapping with 50% overlap towards
the grommet.
Figure 6: Harness fully repaired.
Warranty
Claim Type:
• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9709
Damage Code:
0033
Labor Operations:
Remove and install wheel
4405 1900
See SRT with
associated
operations
Remove and install rear wheel housing liner
6676 1950
See SRT with
associated
operations
Page 7 of 9
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Diagnostic Time:
Repair wiring harness (depending on number
of defective wires)
9709 41xx
See SRT with
associated
operations
Repair wiring harness
9709 4199
40 TU
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 100
TU)
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
0121 0004
10 TU
As per TSB 2069853/1
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
000979025E
Individual wire 0.5mm²
as required
000979150E
Individual wire 1.0mm²
as required
N 10592002
Fabric tape
0.5
Butyl tape
0.1
000979940
Crimp connectors 0.35 - 0.5mm²
as required
000979941
Crimp connectors 0.75 - 1.0mm²
as required
3B0972742C
Wiring seal 0.5 - 1.0mm²
as required
D 450P00M2
Or
AKL 45000505
Page 8 of 9
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Additional Information
All parts and service references provided in this TSB (2069853) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 9 of 9
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.