23-NA-059

Service Bulletin
Bulletin No.:
23-NA-059
Date:
April, 2023
TECHNICAL
Subject:
Brand:
Gap at Door Armrest Decorative Trim to the Armrest/Door Switch
Model:
Model Year:
from
to
Silverado
2500HD/3500HD
2019
2021
Silverado 1500
2023
2023
Silverado
2500HD/3500HD
2022
2023
Silverado 1500
LTD (RPO J21, VIN
Digit 5 = W / Y)
2022
2022
VIN:
from
to
Engine:
Transmission:
All
All
Silverado 1500
Chevrolet
Sierra 1500
GMC
Sierra
2500HD/3500HD
2019
2021
Sierra 1500
2023
2023
Sierra
2500HD/3500HD
2022
2023
Sierra 1500 Limited
(RPO J21, VIN
Digit 5 = 8 / 9)
2022
2022
Copyright 2023 General Motors LLC. All Rights Reserved.
Page 2
Involved Region or Country
April, 2023
Bulletin No.: 23-NA-059
North America
Condition
6307050
Some customers may comment on a gap at the door armrest decorative trim to the
armrest/door switch.
Cause
The cause of the condition may be due to poor positioning.
Correction
Remove trim and loosen door switch from the door panel and re-tighten the switch while
holding the switch in the proper position.
When the trim is reinstalled the gap should be 1 mm or less.
Service Procedure
Important: Service agents must comply with all
International, Federal, State, Provincial, and/or
Local laws applicable to the activities it performs
under this bulletin, including but not limited to
handling, deploying, preparing, classifying,
packaging, marking, labeling, and shipping
dangerous goods. In the event of a conflict between
the procedures set forth in this bulletin and the
laws that apply to your dealership, you must follow
those applicable laws.
If you encounter a vehicle with the above concern,
complete the following:
1. Remove the affected side door arm rest cover.
Refer to the appropriate front or rear, Side Door
Armrest Cover Trim Replacement in SI.
6307051
2. Loosen the three screws that secure the switch
bezel to the effected door panel carrier. Refer to
the proper Front/Rear Side Door Window Switch
Replacement in Si.
Bulletin No.: 23-NA-059
April, 2023
Page 3
3. Retighten the screws to (2.5Nm / 22Lb-In) starting
from the front to the back. As you’re tightening,
push down on the switch bezel so that the switch
bezel makes hard contact to the door panel carrier
as in this photo.
Note: When the trim is reinstalled the gap should be
1 mm or less.
4. Reinstall the side door arm rest cover. Refer to the
appropriate front or rear, Side Door Armrest Cover
Trim Replacement in SI, and verify condition is
corrected.
Parts Information
No parts are required for this repair.
Warranty Information
6307053
For vehicles repaired under the Bumper-to-Bumper
coverage (Canada Base Warranty coverage), use the
following labor operation. Reference the Applicable
Warranties section of Investigate Vehicle History (IVH)
for coverage information.
6307052
Labor Operation
Description
Labor Time
*1086628
Door Armrest Trim Finesse
0.6 hr
Add
Each Additional Door
0.2 hr
*This is a unique Labor Operation for Bulletin use only.
Version
1
Modified
Released March 31, 2023
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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