PIT5991

Service Bulletin Details

Public Details for: PIT5991

This preliminary information communicates to the dealer technicians that engineering is aware of this concern and are identifying the root cause and will update this pi when a remedy is available. The technicians are not to replace any part


- 2023 -

Bulletin No.: PIT5991
Published date: 03/10/2023
Preliminary Information
PIT5991 Rearview Camera Intermittent in Low Light Conditions
Proactive
Models
Brand:
Model:
VIN:
Model Years:
from
Engine:
to
Transmissions:
Bright Drop
600eLCV
2023
All
All
All
All
Buick
Envista
2023
All
All
All
All
Chevrolet
Colorado
2023
All
All
All
All
Chevrolet
Malibu
2023
All
All
All
All
Chevrolet
Seeker
2023
All
All
All
All
Chevrolet
Silverado
2023
All
All
All
All
GMC
Canyon
2023
All
All
All
All
GMC
Sierra
2023
All
All
All
All
United States, Canada, Mexico, Europe, Middle East, Israel, Bolivia (West), Chile (West), Colombia (West), Ecuador (West),
Involved Region or Country Paraguay (West), Peru (West), Uruguay (West), Cadillac Korea (South Korea), Thailand (ASEAN), Australia/New Zealand, Other
Africa
Additional Options (RPO)
IOS, IOU, IOT, IOK with UVB
Some customers may comment that when attempting to reverse, the system displays a black screen with an error code
while the vehicle is transitioning from light to dark conditions. The infotainment system resets the camera within 1-2
Condition
seconds and the rear-view image is again displayed.
Cause
At this time, the cause is unknown and being investigated.
Correction:
Engineering is working on identifying the cause and is working on a remedy for this condition.
Do not replace any parts for this concern.
Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Once a solution is available, this PI will be updated with additional details - allowing dealership personnel to contact the customer to schedule a
service appointment and repair the vehicle.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the
Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.
Labor Operation
3487778
Description
Rearview Camera Intermittent in Low Light Conditions
*This is a unique Labor Operation for Bulletin use only.
Version History
Version
Modi ed
1
03/10/2023 - Created On.
© 2023 General Motors. All Rights Reserved.
Labor Time
.2 Hr.


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