0803923

Technical Service Bulletin (TSB)
Hands Free Access (Entry) Inoperative
REFERENCE:
TSB: 08-039-23
GROUP 08 - Electrical
VEHICLES
AFFECTED:
2022 - 2023 (H1) Jeep Commander
MARKET APPLICABILITY:
This bulletin applies to vehicles built on or after March 23, 2022 (MDH □NA
□MEA
0323XX) and on or before November 02, 2022 (MDH 1102XX).
HSA
□IAP
Date:
February 1,
2023
REVISION: –
□EE
CUSTOMER
SYMPTOM:
Customer will not be able to open the back cover using the hands-free optional.
CAUSE:
Hands Free Module.
□CH
This Technical Service Bulletin (TSB) has also been released as a Rapid Service Update (RSU)
23-018, date of issue February 01, 2023. All applicable Sold and UnSold RSU VINs have been loaded.
To verify this RSU service action is applicable to the vehicle, use VIP or perform a VIN search in
DealerCONNECT/Service Library. All repairs are reimbursable within the provisions of warranty. This
RSU will expire 18 months after the date of issue.
REPAIR SUMMARY:
This bulletin involves inspecting and possibly replacing the Hands Free Module.
CLAIMS DATA:
Labor Operation No:
Labor Description
Skill Category
Labor Time
08-14-49-04
Hands Free Module Inspect
(0 - Introduction)
6 - Electrical and Body
Systems
0.1 Hrs.
08-14-49-05
Hands Free Module Inspect and Replace
(0 - Introduction)
6 - Electrical and Body
Systems
1.2 Hrs.
Failure code
ZZ
Service Action
Qty
Part No.
Description
Notes
1 (AR)
7094742
Module, Hands Free
Access (Entry)
Locally sourced part for
South America
SPARE PARTS:
08-039-23
-2-
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/
Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other
than the ones listed above are present, record the issues on the repair order and repair as necessary
before proceeding further with this bulletin.
If a customer’s VIN is listed in VIP or your RSU VIN list, perform the repair. This RSU only applies to
vehicles on the RSU VIN list.
SPECIAL TOOLS/EQUIPMENT:
Description
Ref. No.
Notes
wiTECH or Equivalent
–
–
REPAIR PROCEDURE:
1. Is the vehicle on the RSU VIN list?
• YES >>> Proceed to Step 2.
• NO>>> This Bulletin does not apply. Normal diagnosis should be performed.
2. Does the liftgate function properly with the use of the hands free option?
• YES >>> This bulletin has been completed, use inspect LOP (08-14-49-04) to close the active RSU.
• NO >>> Proceed to Step 3.
3. Remove the rear fascia. Refer to the detailed service procedures available in DealerCONNECT> Service
Library under: Service Info> 13 - Frame and Bumpers / Bumpers / Fascia, Rear / Removal.
4. Remove the tape from the wiring (Fig. 1) .
Fig. 1
Tape From Wiring
5. Put the wiring into the proper layout (Fig. 2) .
-3-
Fig. 2
Proper Layout of Wiring
6. Install the new hands free module (Fig. 3) .
Fig. 3
Module Install
08-039-23
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7. Connect the wiring connector (Fig. 4) .
Fig. 4
Connector
8. Install the rear fascia. Refer to the detailed service procedures available in DealerCONNECT> Service
Library under: Service Info> 13 - Frame and Bumpers / Bumpers / Fascia, Rear / Installation.
9. Clear all DTCs that may have been set in any module due to reair. The wiTECH application will
automatically present all DTCs and allow them to be cleared.
POLICY:
Reimbursable within the provisions of the warranty.
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.