A9723922069917_1
Service Bulletin Details
Public Details for: A9723922069917_1
Models from 2023
2023 AUDI Q5 PHEV |
Models from 2022
2022 AUDI Q5 PHEV |
Models from 2021
2021 AUDI Q5 PHEV |
Technical Service Bulletin 93 "Drive system: fault" displayed in cluster, vehicle does not start or drive. DTC's P0A6300, P0A5D00, P0A6000 stored 97 23 92 2069917/1 April 14, 2023. Model(s) Year VIN Range Vehicle-Specific Equipment Q5 e quattro 2021 – 2023 All Not Applicable Condition Customer states: • Message in instrument cluster: “Drive system: fault” or “Electrical system: fault”. • The vehicle can no longer be started or the drive system cannot be activated. Workshop findings: One or more of the following DTC’s are stored in the electric drive control module J841 (diagnostic address 0051 (intermittent or static): • DTC P0A5D00: Drive Motor 'A' Phase U Current. • DTC P0A6000: Drive Motor 'A' Phase V Current. • DTC P0A6300: Drive Motor 'A' Phase W Current. Technical Background Variances in the welding process of the high-voltage wiring may lead to a malfunction of the cable. Production Solution Improved welding process implemented. Service Page 1 of 4 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 1. After the high voltage system has been de-energized, check the resistance of the internal conductors of each phase between JX1 and V141 (Figure 1) using a DVOM or similar. • Extra attention should be placed on the phase specified by the DTC(s). • Carefully inspect the connections and routing at each end BEFORE disconnecting the connections. While testing the cables, it is necessary to wiggle test, pull/manipulate the cable and/or connector ends. Figure 1: High voltage cables to be tested. Page 2 of 4 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 2. While testing, also wiggle test the connector on the power electronics side during measurement (yellow arrow, Figure 2). If the resistance increases and changes, replace the high-voltage wiring harness. Figure 2: Connector end at the power electronics module. If the resistance does not change but you can rule out all other possible causes of the fault, replace the high-voltage wiring harness for drive motor. Warranty Claim Type: 110 Up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only. Service Number: 9330 Damage Code: 0040 Labor Operations: Remove and install particulate filter 2674 19 xx See SRT with associated operations Deactivate and activate high-voltage system 9310 8350 See SRT with associated operations Page 3 of 4 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Diagnostic Time: Check high-voltage wire 9330 0199 130 TU Replace high-voltage wire 9330 5599 120 TU GFF 0150 0000 Time stated on the diagnostic protocol (Max 100 TU) Road test prior to the service procedure No allowance 0 TU Road test after the service procedure 0121 0004 10 TU As per TSB 2069917/1 Claim Comment: All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA See ETKA illustration 970-010 High-voltage wiring harness for drive motor and electrical air conditioner compressor 01 Additional Information All parts and service references provided in this TSB (2069917) are subject to change and/or removal. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 4 of 4 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.