A9323992062211_9
Service Bulletin Details
Public Details for: A9323992062211_9
This pending service solution requests that a pss record be created in instances where the red battery symbol is shown with the text "electrical system: fault. Safely stop vehicle", in the presence of dtc p0B1300 which does not reappear wh
Models from 2022
2022 AUDI A7 PHEV |
Models from 2021
2021 AUDI A7 PHEV |
2021 AUDI Q5 PHEV |
Models from 2020
2020 AUDI Q5 PHEV |
Technical Service Bulletin PSS 93 Red battery symbol, DTC P0B1300 is stored in the hybrid battery management module P33F000 U059B00 93 23 99 2062211/9 April 7, 2023. Supersedes Technical Service Bulletin Group 93 number 22-87 dated November 15, 2022, for reasons listed below. Model(s) Year A7 e quattro 2021 – 2022 Q5 e quattro 2020 – 2021 VIN Range Vehicle-Specific Equipment All Not Applicable Condition REVISION HISTORY Revision Date Purpose 9 - Revised Service (Updated estimated date of software solution for Q5 and A7 models) 8 11/16/2022 Revised Header (Updated models) 7 07/13/2022 Revised Service (Updated estimated date of software solution for Q5 models) This bulletin only applies to Model Year 2020 – 2021 Q5 e quattro, and 2021 – 2022 A7 e quattro. Customer States: • In the instrument cluster, the red battery symbol is shown with the text “ Electrical system: fault. Safely stop vehicle” (Figure 1). • After switching the ignition off and then on again, the warning lamp is off and the vehicle works again. Figure 1. Red battery symbol. Workshop Findings: The following DTC is stored in the hybrid battery management module, J840 (address word 008C): • DTC P0B1300 (Hybrid/HV battery current measurement sender 1/2 variation) with symptom code 14348. This PSS applies if one of the following DTC Combinations is logged in the hybrid battery management module, J840 (address word 008C): DTC Description DTC #2 P0B1300 Only entry in 008C - © 2023 Audi of America, Inc. Page 1 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin P0B1300 In combination with P33F000 P0B1300 In combination with U059B00 The PSS does not apply if other DTCs in addition to the above combinations are logged in the hybrid battery management module, J840 (address word 008C). In this case, the PSS does not apply, continue diagnosis outside of the PSS. Technical Background There are certain issues with the internal communication between the battery junction box and the power/voltage sensor, which are very unlikely for the customer to experience again. Production Solution This bulletin will be updated when more information is available. A solution is currently under development. Service 1. Delete the DTCs described above. 2. Explain to the customer that a solution is expected by the end of Q3 2023 (subject to change) and that no repairs are necessary at this point. Do not replace any components for this condition since this will not resolve the customer’s concern. 3. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi (under Related Links >> Service), or through the Technical Assistance page in ELSA. Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9327 Damage Code: 0040 Diagnostic Time: GFF 0150 0000 Time stated on the diagnostic protocol (Max 20 TU) Road test prior to service procedure No allowance 0 TU © 2023 Audi of America, Inc. Page 2 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Road test after service procedure No allowance 0 TU As per TSB 2062211/9 Claim Comment: All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information All part and service references provided in this TSB (2062211) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. © 2023 Audi of America, Inc. Page 3 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.