A9323992062211_9

Service Bulletin Details

Public Details for: A9323992062211_9

This pending service solution requests that a pss record be created in instances where the red battery symbol is shown with the text "electrical system: fault. Safely stop vehicle", in the presence of dtc p0B1300 which does not reappear wh


- 2022 - 2021 - 2020 -

Models from 2022
2022 AUDI A7 PHEV
Models from 2020
2020 AUDI Q5 PHEV
Technical Service Bulletin
PSS 93 Red battery symbol, DTC P0B1300 is stored in the hybrid battery management module P33F000
U059B00
93 23 99 2062211/9 April 7, 2023. Supersedes Technical Service Bulletin Group 93 number 22-87 dated
November 15, 2022, for reasons listed below.
Model(s)
Year
A7 e quattro
2021 – 2022
Q5 e quattro
2020 – 2021
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
9
-
Revised Service (Updated estimated
date of software solution for Q5 and
A7 models)
8
11/16/2022
Revised Header (Updated models)
7
07/13/2022
Revised Service (Updated estimated
date of software solution for Q5
models)
This bulletin only applies to Model Year 2020 – 2021 Q5 e quattro, and 2021 – 2022 A7 e quattro.
Customer States:
• In the instrument cluster, the red battery symbol is shown with the text “
Electrical system: fault. Safely stop vehicle” (Figure 1).
• After switching the ignition off and then on again, the warning lamp is off
and the vehicle works again.
Figure 1. Red battery symbol.
Workshop Findings:
The following DTC is stored in the hybrid battery management module, J840 (address word 008C):
• DTC P0B1300 (Hybrid/HV battery current measurement sender 1/2 variation) with symptom code 14348.
This PSS applies if one of the following DTC Combinations is logged in the hybrid battery management module,
J840 (address word 008C):
DTC
Description
DTC #2
P0B1300
Only entry in 008C
-
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intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
P0B1300
In combination with
P33F000
P0B1300
In combination with
U059B00
The PSS does not apply if other DTCs in addition to the above combinations are logged in the hybrid battery
management module, J840 (address word 008C). In this case, the PSS does not apply, continue diagnosis
outside of the PSS.
Technical Background
There are certain issues with the internal communication between the battery junction box and the power/voltage
sensor, which are very unlikely for the customer to experience again.
Production Solution
This bulletin will be updated when more information is available. A solution is currently under development.
Service
1. Delete the DTCs described above.
2. Explain to the customer that a solution is expected by the end of Q3 2023 (subject to change) and that no
repairs are necessary at this point. Do not replace any components for this condition since this will not resolve
the customer’s concern.
3. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi
(under Related Links >> Service), or through the Technical Assistance page in ELSA.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9327
Damage Code:
0040
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 20
TU)
Road test prior to service procedure
No allowance
0 TU
© 2023 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Road test after service procedure
No allowance
0 TU
As per TSB 2062211/9
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All part and service references provided in this TSB (2062211) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
© 2023 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.


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