A6023652065731_3
Service Bulletin Details
Public Details for: A6023652065731_3
This bulletin provides information for instance when the sunroof glass panel or sunroof frame requires replacement.
- 2023 - 2022 - 2021 - 2020 - 2019 -
Models from 2023
| 2023 AUDI E-TRON |
| 2023 AUDI E-TRON S |
| 2023 AUDI E-TRON SPORTBACK |
| 2023 AUDI Q3 |
| 2023 AUDI Q7 |
| 2023 AUDI Q8 |
| 2023 AUDI RS Q8 |
| 2023 AUDI SQ7 |
| 2023 AUDI SQ8 |
Models from 2022
| 2022 AUDI E-TRON |
| 2022 AUDI E-TRON S |
| 2022 AUDI E-TRON SPORTBACK |
| 2022 AUDI Q3 |
| 2022 AUDI Q7 |
| 2022 AUDI Q8 |
| 2022 AUDI RS Q8 |
| 2022 AUDI SQ7 |
| 2022 AUDI SQ8 |
Models from 2021
| 2021 AUDI E-TRON |
| 2021 AUDI Q3 |
| 2021 AUDI Q7 |
| 2021 AUDI Q8 |
| 2021 AUDI RS Q8 |
| 2021 AUDI SQ7 |
| 2021 AUDI SQ8 |
Models from 2020
| 2020 AUDI E-TRON |
| 2020 AUDI Q3 |
| 2020 AUDI Q7 |
| 2020 AUDI Q8 |
| 2020 AUDI RS Q8 |
| 2020 AUDI SQ7 |
| 2020 AUDI SQ8 |
Models from 2019
| 2019 AUDI E-TRON |
| 2019 AUDI Q3 |
| 2019 AUDI Q7 |
| 2019 AUDI Q8 |
Technical Service Bulletin 60 Sunroof frame modification 60 23 65 2065731/3 April 7, 2023. Supersedes Technical Service Bulletin Group 60 number 22-59 dated May 6, 2022, for reasons listed below. Model(s) Year Q3, Q7, and Q8 2019 – 2022 e-tron quattro VIN Range Vehicle-Specific Equipment 2019 2021 – 2022 e-tron Sportback 2020 – 2022 quattro All SQ7, SQ8, and RS Q8 2020 – 2022 e-tron S quattro 2022 e-tron quattro, etron Sportback quattro, and etron S quattro 2023 000001 – 013040 Q3 2023 000001 – 057223 Q7, SQ7, Q8, SQ8, and RS Q8 2023 000001 - 008589 Not Applicable Condition REVISION HISTORY Revision Date Purpose 3 - Revised Header (Specify VIN breaks for production solution) Revised Production Solution (Solution implementation defined) 2 05/06/2022 Revised header (Add MY 2023) 1 01/09/2022 Initial publication Customer states: Various complaints where the technical solution is to replace the front sunroof glass panel or sunroof frame. Workshop findings: If it is necessary to replace the front sunroof glass panel or sunroof frame for any reason, it may be necessary to modify the sunroof frame. © 2023 Audi of America, Inc. Page 1 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Technical Background The development progression of the sunroof assembly has changed such that the replacement components, specifically the sunroof frame and front sunroof glass panel, may require a modification to complete the assembly compatibility. Production Solution The interference between the sunroof frame and the front sunroof glass panel has been corrected in production. Only vehicles for which this TSB appears are affected and may require modification should replacement of the sunroof frame and/or front sunroof glass panel be necessary. Service 1. If the sunroof frame and/or front sunroof glass panel require replacement the water guidance washer on the sunroof mechanism pivot protrudes to the extent that the rubber “skirt’ on the front glass panel also protrudes creating interference between the glass panel and the sunroof opening. This interference can prevent the front glass panel closing sequence from completing. Figure 1. The front sunroof glass panel side skirt is deformed due to a protruding water guidance washer. 2. Figure 2 shows the location of the “skirt” protrusion from the water guidance washer. Figure 2. Front sunroof glass panel side skirt protrusion from an unmodified water guidance washer. © 2023 Audi of America, Inc. Page 2 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 3. Figure 3 shows the water guidance washer with the front sunroof glass panel removed. Figure 3. Water guidance washer on the front frame mechanism pivot. 4. Remove the front sunroof glass panel. Using a small pair of diagonal cutters (side cutters) trim away the water guidance washer. The washer must be cut back such that it protrudes no greater than the pivot pin. Perform this operation to both sides. Figure 4. Diagonal cutters (side cutters). 5. Figure 5 shows the removed water guidance washer trimmed below the pivot pin. Since this pivot pin is concealed by the front sunroof glass panel “skirt” it is not necessary to smooth the edges of the cut surfaces. Figure 5. Water guidance washer on the front frame mechanism pivot. © 2023 Audi of America, Inc. Page 3 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 6. Note: During the modification procedure exercise extreme caution not to scratch or otherwise damage the surrounding metal components of the sunroof frame and lifting mechanism. Surround the area being modified with masking tape if necessary. 7. Note: Ensure that all plastic fragments from the water guidance washer created during the modification are removed completely. Use a vacuum cleaner if necessary. Stray plastic fragments from this modification that remain will cause permanent damage to the sunroof frame mechanism. 8. Reinstall the front sunroof glass panel and adjust it according to the specifications in ElsaPro. Remember to set the sunroof panel and rollershade end stop adaptation after reassembly using the sunroof panel and rollershade switches. Refer to TSB 2054505: 60 Sunroof glass panel or sunroof rollershade do not operate for instructions. Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only. Service Number: 6028 Damage Code: 0010 Labor Operations: Glass tilting roof panel (front) remove and reinstall. 60 39 19 00 See SRT with associated operations Perform modification to water guidance washer – Both sides 60 28 50 99 10 TU GFF – Perform sunroof end stop adaptation 0150 0000 10 TU Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU Diagnostic Time: As per TSB 2065731/3 Claim Comment: All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information © 2023 Audi of America, Inc. Page 4 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin The following Technical Service Bulletin(s) will be necessary to complete this procedure: • TSB 2054505: 60 Sunroof glass panel or sunroof rollershade do not operate. All part and service references provided in this TSB (2065731) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. © 2023 Audi of America, Inc. Page 5 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.