SSM 51566

Service Bulletin Details

Public Details for: SSM 51566

Some 2023 f-super duty vehicles may exhibit the trailer optimized routing feature, active trailer name keyboard, or trailer maintenance keyboard not available when an active trailer profile is utilized. This may be due to the accessory prot


- 2023 -

Models from 2023
2023 FORD F-250 SD
2023 FORD F-350 SD
2023 FORD F-450 SD
2023 FORD F-550 SD
2023 FORD F-650 SD
2023 FORD F-750 SD 
SSM 51566
Ford
2023 F-Super Duty (P708) (FH)
2023 F-Super Duty - Trailer Optimized Routing Feature/Naming Keyboards Not Recognized
When Active Trailer Is Selected
Some 2023 F-Super Duty vehicles may exhibit the trailer optimized routing feature, active
trailer name keyboard, or trailer maintenance keyboard not available when an active
trailer profile is utilized. This may be due to the accessory protocol interface module
(APIM) software. Replacement or reprogramming of the APIM may not resolve this
condition. Inform customers that engineering is currently working on a solution for this
condition and will be released via an over the air (OTA) software update expected in Q2
2023. Customers that have experienced this concern should verify automatic updates are
enabled and that the vehicle has been run long enough to receive updates via OTA.
Monitor OASIS for additional information.

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