V9119032056716_3

Service Bulletin Details

Public Details for: V9119032056716_3

Update infotainment system software


- 2019 - 2018 -

Models from 2019
2019 VOLKSWAGEN ARTEON
2019 VOLKSWAGEN ATLAS
2019 VOLKSWAGEN GOLF
2019 VOLKSWAGEN GOLF R
2019 VOLKSWAGEN GOLF SPORTWAGEN
2019 VOLKSWAGEN GTI
2019 VOLKSWAGEN JETTA
2019 VOLKSWAGEN TIGUAN
Models from 2018
2018 VOLKSWAGEN ATLAS
2018 VOLKSWAGEN GOLF
2018 VOLKSWAGEN GOLF R
2018 VOLKSWAGEN GOLF SPORTWAGEN
2018 VOLKSWAGEN GTI
2018 VOLKSWAGEN TIGUAN 
Technical Service Bulletin
91-19-03 - MIB2 MQB Composition & Discover Media Infotainment
System Malfunctions
Transaction No:
2056716/3
Release date:
4/17/2023
Condition
Applicable Vehicles
Model(s)
Year
Eng. Code
Trans. Code
VIN Range
From
VIN Range
To
PR Code
Atlas, Golf,
Golf R, GTI,
Golf
Sportwagen,
Tiguan LWB
2018-2019
All
All
All
All
I8F
Arteon, Jetta
2019
All
All
All
All
I8F
Revision Table
Instance Number
Published Date
Version Number
Reason For Update
2056716/3
4/17/2023
91-19-03
Update to procedure.
2056716/2
10/13/20
91-19-03
Update to procedure.
2056716/1
10/23/2019
91-19-03
Original publication.
Note:
This bulletin applies only to vehicles equipped with PR code I8F.
In addition to the symptoms listed below, this programming update proactively improves other
infotainment system characteristics.
The customer may report one or more of the following symptoms:
 Infotainment system freezes or reboots.
 Infotainment display is blank or black.
 Loss of audio output
 Volume control malfunctions
 Navigation system malfunctions
 Poor call clarity during hands free call
 Frequency of the radio automatically switches to 87.7 MHz
 Abnormal noise(s) from audio system
Page 1 of 4
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
91-19-03 - MIB2 MQB Composition & Discover Media Infotainment
System Malfunctions
Transaction No:
2056716/3
Release date:
4/17/2023
 Radio preset malfunction
 Visible line(s) in MIB display
 Apple Car-Play malfunctions
Technical Background
This procedure resolves the concern(s) specified above by updating the MIB2 Infotainment System
software to the latest level 0883.
Note:
Vehicles with SW level 0890 will accept this update.
Production Solution
Not applicable.
Service
Note:
This technical bulletin must be read in its entirety before attempting the software update.
Software Update Procedure
1. Connect Midtronics InCharge 940 (INC 940) or GRX3000VAS Tester/Charger to the vehicle’s 12 volt
battery.
2. Switch the ignition to the ON position.
3. Switch ON the Infotainment System.
4. Check the Software Version by pressing the “Menu” button.
5. Page over in the Infotainment menu and select “Settings” from the touchscreen menu.
6. In “System Settings”, scroll down to select “System Information” from the touchscreen menu.
 If the current software level displayed is any of the following versions, proceed with this Technical
Bulletin: 0842, 0867, 0870, 0876, 0879, 0890.

If the current software level is at 0883, this work procedure does not apply.
Create the SD card with the SD Creator:
Refer to Technical Bulletin 00-19-04 Set Up SD Creator to Obtain Software Updates (2054866).
Use SD card part number 3G0.919.360.SR
Page 2 of 4
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
91-19-03 - MIB2 MQB Composition & Discover Media Infotainment
System Malfunctions
Transaction No:
2056716/3
Release date:
4/17/2023
Update Programming:
1. Connect the ODIS tester to the vehicle’s Data Link Connector (DLC).
2. Initiate Guided Fault Finding (GFF) and allow the tester to complete interrogation of all modules.
3. Once interrogation is complete, click on the “Special Functions” tab.
4. Under “005F – Information electronics module 1 -J794-”, select “Adapting software”.
5. From the SVM menu screen, select option 2 “Software update via measure code”.
6. When prompted, enter measure code P18T.
7. When prompted, select option 2 for “SD 1” or option 3 for “SD 2”.
8. Insert SD card 3G0.919.360.SR into the applicable SD card reader.
9. Confirm all additional prompts on the ODIS tester whenever necessary.
10. Once the update is complete, exit GFF and remove the SD card.
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies
and Procedures Manual 1)
Model(s)
Year(s)
Eng. Code(s)
Trans.
Code(s)
VIN Range From
VIN Range To
Atlas, Golf,
Golf R, GTI,
Golf
Sportwagen,
Tiguan LWB
2018-2019
All
All
All
All
Arteon, Jetta
2019
All
All
All
All
SAGA Coding
Claim Type:
Use applicable Claim Type 1)
Service Number:
9193
Damage
Code
0039
HST
Damage Location (Depends on
Service No.)
--
-GRO 2)
Parts Manufacturer
Page 3 of 4
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
91-19-03 - MIB2 MQB Composition & Discover Media Infotainment
System Malfunctions
Transaction No:
2056716/3
Release date:
4/17/2023
Labor Operation 3) : Update Programming
91931999 = See GFF Time expenditure.
Labor Operation 3) : Charge Battery
27068950 = See Elsa for latest time units.
Causal Part: Select Labor Operation
91931999
Diagnostic Time 4)
70 TU max.
GFF Time expenditure
YES
01210002 = 00 TU
Road Test
NO
01210004 = 00 TU
Technical Diagnosis
01320000 = 00 TU max.
NO
Claim Comment: Input “As per Technical Bulletin 2056716” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only.
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
Required Parts and Tools
No Special Parts required.
Tool Description
Tool No:
Midtronics Battery Tester/Charger
MTRMSP0702 battery maintainer/charger
VAS Diagnostic Tool
VAS 6150/X & VAS 6160/X and
ODIS Service with: current online updates
SD Card:
3G0.919.360.SR
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 4 of 4
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

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