LI91.16-P-076098
Service Bulletin Details
Public Details for: LI91.16-P-076098
Complaint when driving on a rough road, there may be noises from the foldable head restraints of the front seats. The noise is not present at the limit stops (head restraint entirely retracted or entirely extended) cause the head restra
Model Series 223: Foldable Head Restraint With Play Or Noise Topic number LI91.16-P-076098 Version 1 Function group 91.16 - Head restraints Date 4/4/23 Validity Model series 223 with code 452 (Seat on front passenger side electrically adjustable from the rear) OR code P07 (Chauffeur Package) Production period July 2022 - December 2022 Reason for change Complaint When driving on a rough road, there may be noises from the foldable head restraints of the front seats. The noise is not present at the limit stops (head restraint entirely retracted or entirely extended). Attachments File Description Headrest NOK.MOV Headrest OK.MOV Cause The head restraint has increased play between the worm and the gearwheel in the head restraint mechanics. Remedy Check play/noise (see video attachment, headrest OK/headrest not OK). Please exchange the head restraint in the event of a not OK result. Symptoms Body > Seat > Noises > Cracking Body > Seat > Noises > Metallic noise Body > Seat > Noises > Whirring Operation numbers/damage codes 04.04.2023 15:11:10 © Copyright Mercedes-Benz AG JKANTAR Page 1 / 2 Op. no. Operation text 04.04.2023 15:11:10 © Copyright Mercedes-Benz AG Time JKANTAR Damage code Note Page 2 / 2