A2023602067759_2

Technical Service Bulletin
20 EVAP charcoal filter line (N80) - ticking/thumping noise in passenger compartment (rear) - V6 3.0 TFSI
20 23 60 2067759/2 May 5, 2023. Supersedes Technical Service Bulletin Group 20 number 23-57 dated April 25,
2023, for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q8
2019 – 2023
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header (Add Model Year 23)
1
04/25/2023
Initial publication
Customer statement:
• Ticking and/or thumping noises can be heard, primarily when sitting in the right rear seat.
• The noises mostly occur at idling speed.
Workshop findings:
The activated charcoal filter solenoid valve (N80) vibrates the activated charcoal filter line; this results in a ticking
and/or thumping noise.
Technical Background
The activated charcoal filter solenoid valve vibrates the activated charcoal filter line; this results in a ticking and/or
thumping noise.
Production Solution
Not Applicable
Service
Page 1 of 6
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
1. Fit sleeves (figures 1, 2) with part number 4KD 201 255 on the
activated charcoal filter line (figure 3, item 8).
Figure 1: Sleeve 4KD 201 255.
Figure 2: Sleeves installed on the activated charcoal
filter line.
Page 2 of 6
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 3: Sleeve installation location is highlighted.
2. The number of sleeves depends on the equipment version of the vehicle (PR number) when it was manufactured. Use the
following overviews (figures 4, 5, and 6) to determine how many sleeves are required and their positions.
Page 3 of 6
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 4: Vehicles without air suspension and without rear wheel steering (PR no. 1BL) - 10 sleeves.
Figure 5: Vehicles with air suspension and without rear wheel steering (PR no. 1BK, 0N1) - 8 sleeves.
Page 4 of 6
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 6: Vehicles with air suspension and with rear wheel steering (PR no. 1BK, 0N5) - 6 sleeves.
Parts replacement does not solve this issue. Claims for replaced parts will be subject to review.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
2024
Damage Code:
0020
Labor Operations:
Secure sleeves to line
2022 4999
30 TU
Road test prior to the service procedure
0121 0002
10 TU
Road test after the service procedure
0121 0004
10 TU
Page 5 of 6
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
As per TSB 2067759/2
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
The part numbers mentioned in this TSB are different than the ones listed in ETKA.
Only use parts listed in this TSB, this includes superseding part numbers!
Part Number
Part Description
Quantity
4KD201255
Sleeve
10 (Max depending on PR
number)
Additional Information
All parts and service references provided in this TSB (2067759) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 6 of 6
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.