DC_e-tronGT

VWoA Compliance
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Sent:
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Audi Communications 
Thursday, May 18, 2023 11:03 AM
VWoA Compliance
Dealer Communication: Important: MY 2022 e-ton GT Customer Mobility Support for
concern of “No Heat”
Dealer Communication
To: DP, GM, Sales, Service, CPO, F&I, Warranty
From: Audi Service Operations
Important: MY 2022 e-ton GT Customer Mobility Support for
concern of “No Heat”
Dealer Partners,
*Update to claim coding*
Effective immediately, Audi of America will provide loaner support for MY 2022 e-tron GT vehicles with a
concern of “no heat”.
In order to qualify for reimbursement, the following conditions must be met:
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

The reimbursement is related to MY 2022 e-tron GT concerns of “ no heat”
The concern is related to parts availability
Dealer loaner vehicles will be reimbursed at $50.00 per day.
In the event no dealer loaners are available, rental vehicles must be sourced through an outside
rental company and will also be reimbursed at $50.00 per day.
To claim this reimbursement, please follow the SAGA claiming instructions below:
Audi warranty may review claims for accuracy. Rental receipts are required and must be retained with the
repair order. Any claim that does not meet the above conditions will be charged-back.
Thank you for your continued patience and support as we navigate complex supply issues, please reach
out to your field representatives with any questions.
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