A4323722067531_2
Service Bulletin Details
Public Details for: A4323722067531_2
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Technical Service Bulletin 43 DTCs B200FF0, B200FF1, B200FF3, or B200FF4, B200FF5 stored in the J775 suspension control unit 43 23 72 2067531/2 May 19, 2023. Supersedes Technical Service Bulletin Group 43 number 22-65 dated July 12, 2022, for reasons listed below. Model(s) Year A4 allroad, A4, and Q7 2017 – 2024 VIN Range Vehicle-Specific Equipment All Not Applicable S4, Q5, and SQ5 2018 – 2024 A5, A5 Cabriolet, A5 Sportback, S5, S5 Cabriolet, 2019 – 2024 S5 Sportback, A6, A7, A8, and Q8 RS 5, RS 5 Sportback, and e-tron quattro 2019 2021 – 2024 A6 allroad, S6, S7, S8, e-tron 2020 – 2024 Sportback quattro, SQ7, SQ8, and RS Q8 A8 e quattro 2020 – 2021 RS 6 Avant, RS 7, Q5 e quattro, Q5 Sportback, and SQ 5 Sportback 2021 – 2024 A7 e quattro 2021 – 2022 e-tron S quattro 2022 - 2024 Condition REVISION HISTORY Revision Date Purpose 2 - Revised header (Added Model Year) 1 07/12/2022 Initial publication Page 1 of 3 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Customer states: • Messages are shown in the instrument cluster: “Air suspension: system fault” or “Shock absorber system/suspension”. Workshop findings: One or more of the following DTCs are logged as static in the suspension control unit J775 (diagnostic address 0074): • B200FF0: Internal malfunction. • B200FF1: Internal malfunction. • B200FF3: Internal malfunction. • B200FF4: Internal malfunction. • B200FF5: Internal malfunction. Technical Background Not Applicable Production Solution Not Applicable Service Perform the following steps: 1. Unplug the diagnostic connector from the vehicle. 2. Switch off the ignition. 3. Lock the vehicle (doors, hood and rear lid closed). 4. Wait until the vehicle has entered bus sleep mode. 5. Unlock the vehicle. 6. Plug the diagnostic connector into the vehicle. 7. Switch on the ignition. 8. Attempt to erase the DTCs. If the DTCs in question are still logged as static, follow the instructions in Guided Fault Finding. Warranty Page 2 of 3 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Claim Type • 110 Up to 48 Months/50,000 miles. • G10 for CPO Covered vehicles – Verify Owner. • Use applicable claim types. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 4316 Damage Code: 0040 Labor Operations: Check vehicle (initiate bus sleep mode) 0689 0199 20 TU Diagnostic Time: GFF 0150 0000 Time stated on the diagnostic protocol (Max 50 TU) Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU Claim Comment: As per TSB 2067531/2 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information All part and service references provided in this TSB (2067531) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 3 of 3 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.