No. 27-23-2
Service Bulletin Details
Public Details for: No. 27-23-2
Symptom based workshop manual for the power transmission symptom - 7th gear cannot be engaged: checking locking piece
- 2023 - 2022 - 2021 - 2020 - 2019 -
Models from 2023
2023 PORSCHE 911 |
Models from 2022
2022 PORSCHE 911 |
Models from 2021
2021 PORSCHE 911 |
Models from 2020
2020 PORSCHE 911 |
Models from 2019
2019 PORSCHE 911 |
Symptom-based workshop manual Service 27/23 ENU 3530 3 Power Transmission Symptom – 7th Gear cannot be engaged: Checking Locking Piece (SY 27/23) Model Line: 911 (992) Model Year: As of 2019 Equipment: 7-gear manual transmission including Sport Chrono package (M-No. G1M) 7-gear manual transmission including Sport Chrono package (M-No. G1L) Concerns: Locking piece Symptom: Customers complain that 7th gear cannot be engaged. Information The 7th gear can only be engaged if the 5th or 6th gear had been engaged. Cause: The locking piece may be jammed by metal particles. Remedial Action: In the event of a customer complaint, check the locking piece and replace it if necessary. Required tools Tools: • • • • • Disassembly tool, e.g.VAS 6933 - disassembly tool Torque wrench, 2-10 Nm (1.5-7.5 ftlb.), e.g.V.A.G 1783 - torque wrench, 2-10 Nm (1.5-7.5 ftlb.) Torque wrench, 6-50 Nm (4.5-37 ftlb.) e.g. V.A.G 1331A - torque wrench, 6-50 Nm (4.5-37 ftlb.) Torque wrench, 40-200 Nm (30-148 ftlb.) e.g. V.A.G 1332A - torque wrench, 40-200 Nm (30-148 ftlb.) Transmission and gearbox jack, e.g. VAS 6931 - Transmission and gearbox jack Required parts (as needed) Parts Info: Part No. Designation – Point of use Quantity 9P1301239 Locking piece 1 piece AfterSales May 16, 2023 Page 1 of 4 3 Service 3530 ENU 27/23 Symptom-based workshop manual 9P1301164 Seal – Locking piece 1 piece 9P1399265M Fitting screw with sealing washer – Locking piece 2 pieces PAF009267 Transmission support on body hexagon-head bolt M10 x 40 – Transmission support on body 4 pieces PAF008660 M10 hexagon nut – Transmission support on body 2 pieces Work Procedure Work Procedure: 1 Remove locking piece Locking piece -3-. Workshop Manual '353019 Removing and installing locking piece' Locking piece May 16, 2023 Page 2 of 4 AfterSales Service Symptom-based workshop manual 2 27/23 ENU 3530 3 Check locking piece Checking locking piece -1-. 2.1 Check by hand whether the locking sleeve can be Checking locking piece -2- rotated Checking locking piece -Arrow A- and moved axially Checking locking piece -Arrow B-. Checking locking piece ( ) Assessment Action Locking sleeve can be rotated and moved axially. Locking piece OK Install locking piece and continue diagnosis by other means. Workshop Manual '353019 Removing and installing locking piece' (✗) Locking sleeve cannot be rotated and / or moved axially. Locking piece defective Install new locking piece. Workshop Manual '353019 Removing and installing locking piece' Labor position and PCSS encryption Labor position: I No. APOS Labor operation 35301949 Removing and installing locking piece PCSS encryption: Location (FES5) 35300 Locking piece Damage type (SA4) 1127 does not shift AfterSales May 16, 2023 Page 3 of 4 3 Service 3530 ENU 27/23 Symptom-based workshop manual Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2023 Porsche Cars North America, Inc. May 16, 2023 Page 4 of 4 AfterSales