SFCC_MAY2023_31

Service Bulletin Details

Public Details for: SFCC_MAY2023_31

Customers are reporting 'stop safely' and 'electric charging fault' warning messages displayed on the instrument panel cluster.


- 2023 -

CUSTOMER SERVICE
POWERTRAIN – STARTUP BATTERY REDUCED STATE OF CHARGE
Customerr Voice:
–
Customers are reporting 'Stop Safely' and 'Electric Charging fault' warning
messages displayed on the Instrument Panel Cluster.
Technicall Description:
–
–
–
–
The following Diagnostic Trouble Codes (DTC)s may also be stored in the Battery
Energy Control Module (BECM):
- U0120-00
- P0DA8-62
- U0064-87..
Status:
–
–
Please raise a TA and collect the PMZ logs with original parts if fault can be
reproduced, add to TA. Then renew the BISG, if TA recommended.
If the fault persists after BISG replacement: Collect logs again with new part, open
and share it on TA referencing the SSM and Engineering : PTS_100 for further
guidance.
Referr to
o SSM
M 75999
9 / SSM
M 76000
31
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