NTB22-103A

Service Bulletin Details

Public Details for: NTB22-103A

Infotainment control unit replacement service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.


- 2023 - 2022 - 2021 - 2020 -

Models from 2020
2020 NISSAN TITAN
Classification:
Reference:
AN22-026A
Date:
NTB22-103A
May 26, 2023
INFOTAINMENT CONTROL UNIT
REPLACEMENT SERVICE INFORMATION
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.
APPLIED VEHICLES:
2021-2023 Armada (Y62)
2022-2023 Frontier (D41) – Pro-X, Pro-4X only
2022-2023 Pathfinder (R53)
2021-2023 Rogue (T33)
2020-2023 Titan (A61)
2023 Z (Z34)
SERVICE INFORMATION
When replacing an AV Control Unit (Infotainment Control Unit), for any reason, all three
steps below are required. If all three steps are not completed on vehicles equipped with a
TCU, the Over The Air (OTA) updates will not work, and other functions may be
inoperative.
HINT: Not all APPLIED VEHICLES are OTA-update capable.
1.
Reprogram the AV Control Unit following the procedure in the ESM.
2.
Configure the AV Control Unit following the procedure in the ESM.
3.
Write the VIN to the AV Control Unit following the procedure in the ESM along with
the supplemental information in this bulletin.
IMPORTANT: Steps 1-3 above must be performed in the sequential order shown below.
ORDER OF COMPLETION
REPROGRAM
AV Control Unit
CONFIGURE
AV Control Unit
WRITE VIN
to AV Control Unit
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SUPPLEMENTAL INFORMATION FOR WRITING THE VIN TO THE AV CONTROL UNIT
IMPORTANT: On vehicles equipped with a TCU, Writing the VIN to the AV Control Unit
has to be performed correctly for the vehicle to receive OTA software updates.
HINT: When writing the VIN to the AV Control Unit, use the C-III plus “Help” button for
detailed information.

Help > All Information > VIN Writing to ECU
1. Select Diagnosis (One System).

Work Support can also be accessed via Diagnosis (All Systems). Use the C-III
plus “Help” button for detailed information.
VI is
recognized
Figure 1
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NTB22-103A
2. Select MULTI AV.
Figure 2
3. Select Work support.
Figure 3
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NTB22-103A
4. Utilize the WRITE VIN function per the ESM and/or C-III plus Help section.
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Figure 4
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
DESCRIPTION
December 8, 2022
NTB22-103
Original bulletin published
May 26, 2023
NTB22-103A
Changes made throughout
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NTB22-103A


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