T-TT-0694-22

Service Bulletin Details

Public Details for: T-TT-0694-22

Tt: after jump-starting, the vehicle may experience a no-start condition and multiple dtcs including U010087. Upon investigation, it is found that the engine ecu has been damaged and needs to be replaced. In several cases, it was found that


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Tech Tip T-TT-0694-22
May 18, 2023
Subject
Market
DTC U010087 & No Start/ Replaced Engine ECU After
Jump Starting
USA
Service Category
Section
Engine/Hybrid System
Engine Control
Applicability
A25A-FXS
APPLICABLE VEHICLES
2019-2022
2020-2023
2023-2024
2021-2024
Avalon HV
Highlander HV
RAV4 HV
Sienna HV
2021-2024
2023-2024
2020-2024
Venza HV
RAV4 Prime
Camry HV
CONDITION
After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including
U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be
replaced (Fig 1). In several cases, it was found that the cause of the ECU damage was improper jump
starting. Further investigation found that ECU damage may occur if the jumper cables are hooked up
on or around the engine ECU or ECU mounting bracket (Fig 2).
RECOMMENDATIONS
To prevent this condition from occurring, it is recommended that the jumper cables be attached as
described in the owner’s manual. Below is an example of the correct jump start locations for 22 MY
Highlander HV (Fig 3). Please consult the appropriate owners or repair manual to confirm the correct
jump start location on other models.
LINK REFERENCES
This Tech Tip does not contain any link references
Expires on
Ver. 4.0 01/01/2022 T
05/18/2024
Rev1
© 2022, Toyota Motor Sales, USA
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