A4223522068250_2
Service Bulletin Details
Public Details for: A4223522068250_2
This bulletin provides directions for when metallic particles/damage in the wheel hub/bearing lead to a booming noise.
Models from 2024
2024 AUDI Q4 E-TRON |
Models from 2023
2023 AUDI Q4 E-TRON |
Models from 2022
2022 AUDI Q4 E-TRON |
Technical Service Bulletin 42 Booming noise from rear area while vehicle is moving (depending on vehicle speed/wheel speed) DTC P18F100 42 23 52 2068250/2 June 6, 2023. Supersedes Technical Service Bulletin Group 42 number 22-50 dated November 4, 2022, for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment All Not Applicable Q4 etron, and Q4 2022 – 2024 Sportback e-tron Condition REVISION HISTORY Revision Date Purpose 2 - Revised header (Added Model Year) Revised Warranty (Revised Labor Operations) 1 11/04/2022 Initial publication Customer states: • Depending on the vehicle speed/wheel speed, a booming noise can be heard from the rear of the vehicle. and/or • The vehicle judders slightly (only noticeable when driving slowly), both when driving forwards and in reverse. Note: To ensure the noise/complaint can be clearly assigned, please scan the QR Code below (Figure 1): Figure 1: This QR Code directs to https://audi-external.kzoplatform.com/player/medium/2338505660880131388 when scanned. Workshop findings: • The customer statement can be reproduced. Page 1 of 7 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin The following DTC (passive/intermittent) may be logged in the electric drive control unit J841 (diagnostic address 0051): • P18F100: Function limitation due to deviating wheel speeds (passive/intermittent). The noise can no longer be heard in the following circumstances: • If the vehicle is rolling in position "N". If the wiring harness connector of any wheel speed sensor of the affected axle (front/rear) is disconnected (this affects the control behavior of the electric drive motor). Technical Background Foreign metallic particles in the area of the wheel speed sensor/wheel hub/wheel bearing/drive shaft (see figure 1, red circle) lead to implausible wheel speed signals. The foreign metallic particles may be in non-visible areas. Note: • In order to test/analyze whether foreign metallic particles are present, it is necessary to expose/remove the corresponding components. • If there are additional DTCs stored, please follow GFF to solve the issues. Page 2 of 7 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 2: Metallic particles in the speed sensor. Figure 3: Metallic particles in the hub. Page 3 of 7 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 4: Metallic particles/damage in the wheel hub/bearing. Figure 5: Metallic particles/damage in the wheel hub/bearing. Production Solution Not Applicable Service 1. Check components for foreign metallic particles: a. Expose/remove the relevant components (wheel speed sensor/wheel hub/wheel bearing/drive shaft) according to the Repair Manual b. Check components (wheel speed sensor/wheel hub/wheel bearing drive shaft) for foreign metallic particles. c. If there are no foreign metal particles, this TSB does not apply. d. Go to Step 2 if foreign metallic particles are found. 2. Remove foreign metallic particles, check components for damage, and replace components if necessary. Page 4 of 7 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin a. Thoroughly remove foreign metallic particles from the components with workshop materials. Note: Do not use magnetic tools to remove metallic particles from components. 3. Check components for damage: a. If there is no damage to the components, no further work is required. In this case, reinstall the previously removed/exposed components according to the Repair Manual. b. Delete DTCs. 4. Replace components (if necessary): a. If there is damage to the components, replace them according to the Repair Manual (only if necessary). b. Delete all DTCs. Warranty Claim Type • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 4267 Damage Code: 0010 Labor Operations: Remove and install 1 wheel speed sensor 4515 1999 10 TU Remove and install wheel hubs with bearings 4267 19XX See SRT with associated operations. Check 1 wheel hub and speed sensor for foreign metallic particles and clean 4267 0199 10 TU Remove and install 2 wheel speed sensors 4515 2099 20 TU Remove and install 2 wheel hubs with bearings 4267 20XX See SRT with associated operations. Check 2 wheel hubs and speed sensors for foreign metallic particles and clean 4267 0299 20 TU Page 5 of 7 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Diagnostic Time: Claim Comment: Remove and install 1 drive shaft 4221 19XX See SRT with associated operations. Remove and install 2 drive shafts 4221 20XX See SRT with associated operations. GFF 0150 0000 Time stated on the diagnostic protocol (Max 70 TU) Road test prior to the service procedure 0121 0002 10 TU Road test after the service procedure 0121 0004 10 TU As per TSB 2068250/2 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA See ETKA Wheel Speed Sensor(s) (if necessary) See ETKA Wheel Hub with Bearing(s) (if necessary) Additional Information All part and service references provided in this TSB (2068250) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or Page 6 of 7 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 7 of 7 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.