A9023302055188_6
Service Bulletin Details
Public Details for: A9023302055188_6
- 2024 - 2023 - 2022 - 2021 - 2020 - 2019 -
Models from 2024
Models from 2023
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| 2020 AUDI A6 |
| 2020 AUDI A6 ALLROAD |
| 2020 AUDI A7 |
| 2020 AUDI A8 |
| 2020 AUDI A8 PHEV |
| 2020 AUDI Q7 |
| 2020 AUDI Q8 |
| 2020 AUDI RS Q8 |
| 2020 AUDI S6 |
| 2020 AUDI S7 |
| 2020 AUDI S8 |
| 2020 AUDI SQ7 |
| 2020 AUDI SQ8 |
Models from 2019
| 2019 AUDI A6 |
| 2019 AUDI A7 |
| 2019 AUDI A8 |
| 2019 AUDI E-TRON |
| 2019 AUDI Q8 |
Technical Service Bulletin 90 Individual overhead view cameras are inoperative (picture is blurry or fogged up), DTCs B200FFA, B127C04, C12AE02 90 23 30 2055188/6 June 20, 2023. Supersedes Technical Service Bulletin Group 90 number 23-14 dated March 15, 2023, for reasons listed below. Model(s) Year A6, A7, A8, and Q8 2019 – 2024 e-tron quattro 2019 2021 – 2024 A6 allroad, S6, S7, S8, Q7, SQ7, 2020 – 2024 SQ8, and RS Q8 A8 e quattro 2020 – 2021 RS 6 Avant, and RS 7 2021 – 2024 A7 e quattro 2021 – 2022 e-tron S quattro 2022 – 2024 VIN Range Vehicle-Specific Equipment All Overhead view camera Condition REVISION HISTORY Revision Date Purpose 6 - Revised Technical Background (added info about J1121’s diagnostic capabilities) Revised Service (clarified fault analysis process and repair) Revised Warranty (updated labor ops) Revised Required Parts and Tools (removed section) 5 03/15/2023 Revised title (corrected service number) Revised header (added new model years) 4 04/20/2022 Revised header (added e-tron GT) Customer states: • One of the overhead view cameras is inoperative. Page 1 of 5 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin • One of the overhead view cameras is fogged up. Workshop findings: One or more of the following DTC(s) may be stored in the control module for driver assist systems, J1121 (address word 00A5): Description Faulty Video cable signal error Excess temperature Front overhead view camera B127C04 C12AE02 B127C4B Rear overhead view camera B127D04 C12AF02 B127D4B Left overhead view camera B127E04 C12B002 B127E4B Right overhead view camera B127F04 C12B102 B127F4B And/Or • DTC B200FFA (internal malfunction) with symptom code 282648 or 282649. Technical Background Because of shortcomings in the diagnostic capability of the driver assist systems control unit –J1121–, a problem with an individual overhead view camera (e.g. faulty camera, short/open circuit in the video cable, water ingress, etc…) can cause a partial or complete failure of the overhead view camera system. All, or some of the DTC entries above may be logged, even if only one camera is affected. Further, the blanked out camera on the MMI screen may not be related to the defective camera branch. Production Solution Not Applicable Service Scenario 1: An individual overhead view camera is fogged up or the image from it is cloudy or blurry Replace the fogged/blurry overhead view camera alongside the adapter wiring harness and take clear pictures of the complaint. Scenario 2: Page 2 of 5 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Several or all DTCs listed in the table above are entered in the driver assist systems control unit –J1121– Due to shortcomings in the diagnostic capability of the driver assist systems control unit –J1121–, all or some of the DTCs in the table above may be entered in address word 00A5. The entered DTCs or crossed out cameras on the MMI display may not correspond to the defective camera branch. In order to locate the fault, disconnect ALL cameras from the driver assist systems control unit –J1121– and then connect each camera individually to the driver assist systems control unit. Each time a different camera branch is connected, a bus sleep cycle must be performed in order to reinitialize the driver assist systems control unit –J1121–. For each camera, activate the overhead view camera system, then move the doors/hood/trunk (depending on the position of the camera that is currently checked) and check at the same time that the image displays correctly and uninterrupted on the MMI screen. This should point to the affected camera branch in the vehicle. Once the camera branch is identified, check all the coupling points and coax cables between the driver assist systems control unit –J1121– and the affected overhead view camera (–R243–, –R244–, –R245–, –R246–) for loose connectors, loose/pushed back pins, corrosion or damage (e.g. around pinched/overbent/kinked coax cables around the mirror feet) Replacing cameras (–R243–, –R244–, –R245–, –R246–) or the driver assist systems control module – J1121– will not resolve this customer complaint. Claims for replaced cameras or driver assist systems control modules may be denied. Scenario 3: A single DTC is logged for one individual overhead view camera (without any other DTCs from the table above) Perform a bus sleep cycle to reinitialize the control module for driver assist systems –J1121–. Activate the overhead view camera system, then move the doors/hood/trunk (depending on the position of the camera that is currently checked) and check at the same time that the image displays correctly and uninterrupted on the MMI screen. If the DTC persists and is identical to the initial DTC, check all the coupling points and coax cables between the driver assist systems control unit –J1121– and the affected overhead view camera (–R243–, –R244–, –R245–, – R246–) for loose connectors, loose/pushed back pins, corrosion or damage (e.g. around pinched/overbent/kinked coax cables around the mirror feet) If no problem with the wiring can be identified, swap the affected overhead camera with another one. If the fault follows the camera, replace the affected camera. If no problem with the camera can be identified, double check the wiring by removing the connector housing on the J1121 side of the coax wire and swapping it with a camera at a different position. If the fault follows the swapped coax wire, overlay the coax wire to the camera. Page 3 of 5 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Replacing the driver assist systems control module –J1121– will not resolve the customer complaint. Claims for replaced driver assist systems control module –J1121– may be denied. Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9083 Damage Code: 0040 Labor Operations: Check overhead view camera 9083 0199 Please bill according to time required. All work carried out must be clearly documented. Remove and install overhead view camera 9083 19XX See SRT with associated operations Adjust overhead view camera 9083 1550 See SRT with associated operations GFF 0150 0000 Time stated on the diagnostic protocol (Max 150 TU) Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU Diagnostic Time: As per TSB 2055188/6 Claim Comment: All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Page 4 of 5 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Additional Information All parts and service references provided in this TSB (2055188) are subject to change and/or removal. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 5 of 5 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.