A4823452065871_3

Technical Service Bulletin
48 Active steering malfunction - DTC B200FF0 (symptom code 12288)
48 23 45 2065871/3 June 29, 2023. Supersedes Technical Service Bulletin Group 48 number 22-27 dated April
28, 2022,
for reasons listed below.
Model(s)
Year
A4 allroad, A4,
S4, A5, A5
Cabriolet, A5
Sportback, S5,
S5 Cabriolet, S5
Sportback, A6,
A7, A8, Q5, and
SQ5
2019 – 2024
RS 5, and RS 5
Sportback
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
2019
2021 – 2024
A6 allroad, S6,
S7, S8, and Q5 e 2020 – 2024
quattro
A8 e quattro
2020 – 2021
RS 6 Avant, A7 e
quattro, RS 7,
Q5 Sportback, 2021 – 2024
and SQ5
Sportback
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised header (Added Model Year)
2
04/28/2022
Revised header (Added Model Year)
1
02/07/2022
Initial publication
Customer states:
• The steering warning lamp lights up in the instrument cluster with the following message:
Page 1 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
“Steering: fault. Adapt driving style. Turning circle larger”
Workshop findings:
• DTC B200FF0 with symptom code 12288 is logged in the active steering control unit (diagnostic address
001B).
Technical Background
Software issue.
Production Solution
Not Applicable
Service
Proceed according to the instructions below.
1. Delete the DTC in the active steering control unit (diagnostic address 001B).
2. Perform a short road test which includes a parking maneuver.
3. If the DTC does not return to the 001B control unit, return the vehicle to the customer.
4. If DTC returns, proceed with GFF and follow instructions described in the tester.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles
• G10 for CPO Covered vehicles – Verify Owner
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
4869
Damage Code:
0040
Labor Operations:
Check steering column electronics control unit 4869 0199
30 TU
Diagnostic Time:
GFF
Time stated on
the diagnostic
protocol (Max 50
TU)
0150 0000
Page 2 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Road test prior to the service procedure
0121 0002
10 TU
Road test after the service Procedure
No allowance
0 TU
Claim Comment:
As per TSB 2065871/3
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2065871) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.