36662.3.0

Polestar 
Service and Parts Business
Technical Journal
TITLE:
IHU Software release Contents: VUSW2320 (2.9)
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 36662.3.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7515 Polestar
2023-06-08
2023-06-22
FUNC GROUP:
FUNC DESC:
3810
Combined instrument
Page 1 of 2
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
* A software update with many IHU improvements was released in Week 21 (~5/22/2023). The details
of these improvements are included in the Service section below:
Note : These improvements reduce the probability of the issues listed occurring.
ACP: Apple CarPlay
HMI: Human Machine Interface
IHU: Infotainment Head Unit
DIM: Driver Information Module
CSC Customer Symptom Codes
Code
Description
9U
AUX panel/Does not work
4P
Bluetooth/Interrupted Bluetooth communication
IC
Navigation/Updates of information slow/does not work
DP
Radio/Does not work
Produced and printed in the USA and available as an electronic document.
© Polestar 2023
Technical Journal 36662.3.0
Vehicle Type
Type
Eng
Eng
Desc
Sales Body
Gear
Steer Model Year
534
Plant
2021-9999
Chassis range
Struc Week
Range
0000001-9999999
202007-999952
SERVICE:
Sound: Phone call quality has been improved.
HMI: Volume bar display has been improved.
ACP: Apple CarPlay blurry display has been improved.
Sirius XM: Graphical overlay when selecting channels from categories and lock/unlock car has been
improved.
Radio: Selection of stations and audio quality has been improved.
Blutooth function: Phone synchronization has been improved.
GPS position: Intermittent Frozen GPS location has been improved.
DIM: No Map shown in DIM has been improved.
New features in Apple CarPlay (ACP):
• Navigation Map in DIM display for Apple CarPlay Maps
• Phone interactions via steering wheel buttons and Polestar home screen
Media information in the Polestar home screen
LABOR TIME:
Labor time subject to change without notice.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support not needed Polestar”, use function
group 3810.
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2023-06-22