36678.1.0
Service Bulletin Details
Public Details for: 36678.1.0
This is a technical journal. Recovering control modules stuck in a??Not respondinga?? After failed sw download. Connect vida to read-out the car. Follow steps outlined in this tj.
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Volvo Car USA LLC Technical Journal Technical Journal Title Ref. No. Recovering control modules stuck in “not responding” TJ 36678.1.0 after failed SW download Issuer (Dept.) Technical Service Car Market Partner Issue Date Status Date 6/26/23 6/30/23 Function Group United States and Canada 3 US 7510 Volvo Car USA 3000 Function Description Page Electric power supply; lighting; instrum Page 1 of 2 DESCRIPTION: After a failed SW download, either with VIDA or OTA, it is possible that some control modules do not respond when trying to recover them. If the module is NOT RESPONDING in VIDA / SOFTWARE / ADVANCED, neither in DEFAULT session nor in PROGRAMMING session, then follow the advice under SERVICE. SW = Software OTA = Over the Air CSC Customer Symptom Codes Code Description 1Z Service/repair/Software update failed 3L Technician information/Repair information/Not for warranty use 2V Technician information/Software/Vehicle communication/Not for warranty use DTC Diagnostic Trouble Codes Vehicle Type Type Eng Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Struc Week Range 224 2019-9999 0000001-0999999 201835-999952 225 2019-9999 0000001-0999999 201817-999952 227 2019-9999 0000001-0999999 201846-999952 234 2017-2017 0000078-0095196 201617-201709 235 2017-2022 0009345-0177841 201624-202139 236 2017-2023 0000109-0165964 201646-202313 238 2018-2023 0004303-0345526 201710-202310 246 2018-9999 0000001-0999999 201717-999952 256 2016-9999 0000001-0999999 201505-999952 536 2018-9999 0000001-0999999 201746-999952 539 2022-9999 0000001-0999999 202139-999952 Technical Journal 36678.1.0 SERVICE: Connect VIDA to read-out the car. If you find a control module that is not possible to put into programming mode, try the method below: 1. Open Vida -> Software Installation -> Advanced Test 2. Verify that the control module is “Not responding” 3. Disconnect its power supply by removing its fuse(s) or connector NOTE! There might be more than one fuse that is used to power up a control module 4. Enable programming mode and immediately reconnect its power supply 5. Verify the control module is in “programming” mode 6. Close the Advanced Test menu by clicking the X in the top right corner, do NOT click “Stop Programming Mode” or “Reset” before exiting 7. Purchase and install a reload for the control module and answer NO when asked if it was replaced 8. If available, purchase and install the Total Upgrade, Service 2.0, or PDS ** If the control module is “not responding” after step 5, perform steps 1-5 again (please try at least eight times) ** VEHICLE REPORT: Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern area “Vehicle Report” and sub concern area “Support needed”, use function group 3000. Page 2 of 2 2023-06-30