A23-050
Service Bulletin Details
Public Details for: A23-050
Service bulletin - honda has received customer complaints of the air conditioning system not blowing cold air due to an oil/refrigerant leak from the a/c compressor shaft seal.
Models from 2021
2021 HONDA PASSPORT |
2021 HONDA PILOT |
2021 HONDA RIDGELINE |
Models from 2020
2020 HONDA PASSPORT |
2020 HONDA PILOT |
2020 HONDA RIDGELINE |
Models from 2019
2019 HONDA PASSPORT |
2019 HONDA PILOT |
2019 HONDA RIDGELINE |
Service Bulletin June 30, 2023 23-050 Version 1 A/C Compressor Shaft Seal Leak AFFECTED VEHICLES Year Model Trim VIN Range 2019–20 Pilot Elite, Touring, Black ALL 2021 Pilot ALL ALL 2019–21 Passport ALL ALL 2020–21 Ridgeline ALL ALL SYMPTOM Customer complaint of the A/C not blowing cold air. POSSIBLE CAUSE Oil/Refrigerant leak from the A/C compressor shaft seal. CORRECTIVE ACTION Do the inspection procedure and, if directed, replace the compressor shaft seal. PARTS INFORMATION Part Name Part Number Quantity Seal Set Assembly (Kit Contains: Bolt, Washer Set, Pulley C-Ring, Felt Washer, Shaft Seal, Seal C-Ring, Suction Port Plug, Discharge Port Plug) 38918-64A-318 1 Discharge Hose O-Ring (1/2”) 80872-SN7-003 1 Suction Hose O-Ring (5/8”) 80871-SN7-003 1 CUSTOMER INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Honda automobile dealer. © 2023 American Honda Motor Co., Inc. — All Rights Reserved Page 1 of 30 REQUIRED MATERIALS Part Name Part Number Quantity POE Compressor Oil 38899-RLV-A01 1 RB100EV Oil 38899-64A-A02 1 NOTE: POE Compressor Oil will be phased out and unavailable once RB100EV arrives in domestic inventory. TOOLS INFORMATION Part Name Part Number Quantity 7CVC Seal Replacement Kit 07AAC-5J6A1Z0 1 Auto-shipped to dealers. Contact Special Tools Hotline at (800) 346-6327 if your dealership has not received this tool kit. WARRANTY CLAIM INFORMATION Operation Number Description Flat Rate Time Defect Code Symptom Code Template ID Failed Part Number 614130 Replace the A/C compressor shaft seal (includes inspection). 2.3 hr 07408 03217 A23050A 38810-5J6-A22 620025 Evacuate and recharge 0.7 hr 07408 03217 A23050A 38810-5J6-A22 Page 2 of 30 INSPECTION PROCEDURE 1. Remove the right front tire. 2. Remove the undercover assembly. 3. Remove the drive belt. Page 3 of 30 4. Inspect for oil on the clutch area of the compressor while in the on-car position. NOTE: If oil is stuck to the clutch area of the compressor, then proceed to the repair procedure. Page 4 of 30 5. If no oil is noticed, leave the compressor on the vehicle. Remove the center hub bolt while holding the armature plate with the A/C clutch holder and remove the hub/armature plate from the compressor. Then inspect both for oil. NOTE: • If oil is present on the hub/armature plate, then proceed to the repair procedure. • If no oil is present, then proceed to step 6. Examples of dry and oily clutch assemblies. Page 5 of 30 6. Remove the felt washer from the compressor and gently place it on a clean sheet of paper. NOTE: If oil transfers from the felt washer to paper after 10 seconds, then proceed to the repair procedure. If not, then continue to the next step. Page 6 of 30 7. Using a calibrated sniffer, check for a leak. NOTE: • Use a sniffer for at least 5 minutes around the snout of the compressor. • An A/C compressor that has not been engaged will yield better results. The longer the A/C compressor has not been run, the better chance you will have at detecting a leak. • A higher vehicle temperature produces more accurate results. • If a leak is detected, then proceed to the repair procedure. 8. If no oil leak is found, reassemble the hub/armature plate with the original bolt and torque to 17 N.m (13 lb-ft). If this is a second time and no leak is found, reassemble the hub/amature plate with a new bolt and torque to 17 N.m (13 lb-ft). NOTE: • Verify the clutch and pulley rotate smoothly and independently. • Measure the clearance between the pulley and armature plate all the way around. If clearance is not within specified limits, remove the armature plate and add/or remove shims as needed. • Clearance: 0.30–0.70 mm (0.012–0.027in). • Shims are available in three sizes: 0.3 mm, 0.4 mm, 0.5 mm. 9. Install the belt, run the vehicle for ten minutes and then do step 7 again. NOTE: If no leak or oil found after completing the second time, then continue with the normal leak check procedure of other A/C components. Page 7 of 30 REPAIR PROCEDURE Chance for fluids to enter eyes and/or hands which can cause injury. Use safety glasses and rubber gloves. Click here to view a video of the seal repair procedure: 1. Connect an A/C recover/recycle/recharge machine to the high-pressure service port and the low-pressure service port following the equipment manufacturer’s instructions. 2. Recover the A/C refrigerant. 3. Remove the front bulkhead cover. Page 8 of 30 4. Remove the intake air guide. 5. Remove the bolts from the front center upper beam B. Page 9 of 30 6. Unbolt the front bulkhead and move it aside, then remove the front center upper beam B. NOTE: You may need to move the front center upper beam B back and forth to clear the center lip from the radiator to remove it. 7. Remove the A/C fan shroud. 8. Remove the passenger’s side front bulkhead brace. Page 10 of 30 9. Disconnect the discharge and suction hose. NOTE: Use the port plugs in the seal assembly kit to immediately seal the ports after disconnection. This avoids moisture and dust contamination from entering the A/C compressor. Installing an A/C compressor into a contaminated system can result in premature A/C compressor failure. Page 11 of 30 10. Remove the A/C compressor. NOTE: Lay a piece of cardboard at the radiator fins to avoid damage when removing the A/C compressor. Page 12 of 30 11. If the clutch has not been removed from the previous step, remove the center hub bolt while holding the armature plate with the A/C clutch holder. 12. If the clutch has not been removed from a previous step, remove the clutch while being careful not to drop/lose any shims (usually 1–2). Page 13 of 30 13. If the felt washer has not been removed from a previous step, use a pick to remove the felt washer. 14. Remove the pulley C-ring. Page 14 of 30 15. Remove the pulley. 16. Remove the seal C-ring. Page 15 of 30 17. Thoroughly clean the bore and shaft with a lint free cloth. NOTE: Do not use compressed air. The bore needs to be very clean as to prevent debris from entering the compressor once the seal is removed. Failure to remove all debris will result in future failure. 18. Remove the side bracket. Page 16 of 30 19. Place the press tool onto the A/C compressor and insert the holding pins (2). Make sure the press tool installs where the press shaft should align with compressor shaft. The press tool will only align correctly in one orientation. The pins must go all the way through. Page 17 of 30 20. Add the press adapter tool. Page 18 of 30 21. Add grease to the press adapter button and press threads. 22. Tighten the press until there is no clearance, then 3/4 turn (270°). NOTE: • The purpose of this step is to break the compressor shaft seal loose. • Turning the handle more than 3/4 turn (270 degrees) can damage the tool and seal making it difficult to remove the compressor shaft seal. 23. Release to remove the adapter and press. Page 19 of 30 24. Insert the cylinder tool onto the A/C compressor. Page 20 of 30 25. Insert the extractor tool, and make sure the 24 mm nut is positioned towards the top.Look into the cylinder window to align the extractor tool onto the flange and press the handle fully down to grab the seal. NOTE: The 24 mm nut will use a 36 mm wrench. Page 21 of 30 26. Stabilize the extractor tool using a 19 mm wrench on the top. Then, turn the handle clockwise until the resistance is felt. Make sure that the space between the 19 mm wrench and the bottom portion of the extractor tool is minimal. NOTE: To confirm the extractor is engaged, hold the extractor tool and lift the compressor up. Page 22 of 30 27. Apply grease between the 24 mm nut and cylinder top. Page 23 of 30 28. With the 19 mm wrench in place, lower the 24 mm nut down until it reaches the cylinder. Slowly and carefully adjust until the extractor tool comes out freely with the seal. NOTE: • Resistance will be felt while lowering 24 mm nut and will cease once the seal is extracted. • If the seal does not come out on the first step, repeat the process starting at step 13. Page 24 of 30 29. Thoroughly clean the bore and shaft with a lint free cloth. NOTE: Do not use compressed air. The bore needs to be very clean as to prevent debris from entering the compressor once the seal is installed. Failure to remove all debris will result in future failure. 30. Inspect the compressor shaft bore for visible damage; Inspect the seal guide for contamination or damage. 31. Lubricate the new seal outer surface, seal guide, and bore with new POE air conditioning oil. NOTE: Avoid touching the center of the seal with hands as to prevent cross-contamination of the A/C refrigerant system. Page 25 of 30 32. Insert the seal guide tool onto A/C compressor shaft. 33. Insert the new seal onto the seal guide tool. NOTE: The seal is directional and must be placed with the metal side upward. 34. Insert the press adapter tool over the seal guide. Page 26 of 30 35. By hand, press down to seat the new seal about 5 mm below the top edge of the bore and remove the press adapter. Page 27 of 30 36. Insert the seal C-ring with the teeth’s rounded side pointing down into the bore. Page 28 of 30 37. Install the press tool. 38. Tighten the press by rotating the handle clockwise until it reaches the adapter tool. Slowly and carefully continue to rotate the handle clockwise until the seal is pressed down roughly 10 mm below the bore. NOTE: Tighten the press until the C-Clip is installed into the clip groove. There will be a sound or vibration felt when the C-clip is fully set. 39. Remove the press and the adapter tool when complete. 40. Clean the pulley and A/C compressor friction surfaces with contact cleaner or another non-petroleum solvent. Page 29 of 30 41. Install the pulley. 42. Install the pulley outer C-ring. NOTE: C-ring for pulley and seal must be replaced. 43. Install the new felt washer. 44. Measure existing shims with calipers and make sure the thickness is the same. 45. Install the clutch plate and spacers. 46. Install the new clutch center flange bolt and tighten to 17 N.m (13 lb-ft). 47. Fill compressor with the contents of one can of POE compressor oil. 48. Mount the side brackets. 49. Install the compressor. 50. Connect the suction and discharge hoses. 51. Install the drive belt. 52. Install the remaining parts. 53. Do a Vacuum inspection, if the system is OK, fill the A/C system with the correct amount of A/C Refrigerant. 54. Set the A/C system to MAX COOL, and run the vehicle for ten minutes between 1,500-2,000 RPM. NOTE: Use the calibrated sniffer in the area of the shaft seal. 55. Use the calibrated sniffer to check around the clutch and O-ring area, without the engine running. 56. If no leak is detected, install the tire, and undercover. 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