571402
Service Bulletin Details
Public Details for: 571402
Customer may comment that the front door is hard to open with exterior handle.
- 2015 - 2014 - 2013 - 2012 - 2011 -
Models from 2015
| 2015 VOLKSWAGEN BEETLE |
| 2015 VOLKSWAGEN BEETLE CONVERTIBLE |
| 2015 VOLKSWAGEN GOLF |
| 2015 VOLKSWAGEN GTI |
| 2015 VOLKSWAGEN PASSAT |
Models from 2014
| 2014 VOLKSWAGEN BEETLE |
| 2014 VOLKSWAGEN BEETLE CONVERTIBLE |
| 2014 VOLKSWAGEN JETTA |
| 2014 VOLKSWAGEN PASSAT |
Models from 2013
| 2013 VOLKSWAGEN BEETLE |
| 2013 VOLKSWAGEN BEETLE CONVERTIBLE |
| 2013 VOLKSWAGEN JETTA |
| 2013 VOLKSWAGEN PASSAT |
Models from 2011
| 2011 VOLKSWAGEN JETTA |
Technical Bulletin Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Jetta (A6) 2011 – 2014 All All All All Golf/GTI (A7) 2015 All All All All Beetle 2012 – 2015 All All All All Beetle Convertible 2013 - 2015 All All All All Passat NMS 2012 - 2015 All All All All Condition 57 14 02 September 10, 2014 2038202 Supersedes Technical Bulletin V571401 dated September 3, 2014 to include warranty tables. Front Door Locks Hard to Release Customer may comment that the front door is hard to open with exterior handle. Technical Background The front door lock operation is affected by various climate or temperature conditions and as a result may require increased effort to release. Production Solution Final production countermeasure pending. Page 1 of 5 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Service For concerns of front door lock hard to release from the outside door handle, or the outside handle binds, verify the customer’s concern. If the concern can be duplicated, replace the affected door lock to correct the concern. See repair manual group 57 Front Doors, Central Locking System in ELSA. DO NOT attempt to correct this concern by performing the following repairs: • Adjusting or replacing the door striker (The striker should ONLY be replaced if there are physical defects) • Adjusting the mounting position of the door lock to the door. • Lubricating the door latch, striker, bow or the Bowden cable(s). Note: When verifying the customer’s concern described in this bulletin, please note that the condition may not be present if the vehicle is not exposed to the same climate/temperature conditions at which the customer experienced the concern. Before replacing the door lock, perform visual inspection of the door handle to verify normal operation. When the door panel is removed to replace the door lock, verify normal operation of the bow and Bowden cables. These components can also contribute to or cause the concerns described in this bulletin. Warranty To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and 1) Procedures Manual Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Jetta (A6) 2011 - 2014 All All All All Golf/GTI (A7) 2015 All All All All Beetle 2012 - 2015 All All All All Beetle Convertible 2013 - 2015 All All All All SAGA Coding Claim Type: Use applicable Claim Type 1) Page 2 of 5 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Damage Service Number: HST Damage Location (Depends on Service No.) -- Use applicable when indicated in ElsaWeb (L/R) Code 5717 0017 Jetta A6, Golf/GTI A7, Beetle, Beetle Convertible Parts Manufacturer: Original Part Number: 5K1 837 015 *, 5K1 837 016 * Original Part Supplier Name: YRE - Inteva Mexico 3ME 2) Jetta A6 Labor Operation Lock 3) : Remove and Install Front door 57171950 = 30 TU Labor Operation Cables 3) : Remove and Install Bowden 57191950 = 10 TU Labor Operation Cylinder 3) : Remove and Install Lock 57091900 = 20 TU Labor Operation trim panel 3) : Remove and Install Front door 70591900 = 40 TU Golf/GTI A7, Beetle, Beetle Convertible Labor Operation Lock 3) : Remove and Install Front door 57171950 = 20 TU Labor Operation Cables 3) : Remove and Install Bowden 57191950 = 10 TU Labor Operation Cylinder 3) : Remove and Install Lock 57091900 = 20 TU Labor Operation trim panel 3) : Remove and Install Front door 70591900 = 40 TU Causal Part: 5K1 837 *** Diagnostic Time 4) Page 3 of 5 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin GFF Time expenditure 01500000 = 00 TU max. Road Test 01210002 = 00 TU NO NO 01210004 = 00 TU Technical Diagnosis 01320000 = 20 TU max. YES Claim Comment: Input “As per Technical Bulletin 2038202” in comment section of Warranty Claim. 1) Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only 2) Code per warranty vendor code policy. 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policy Procedures Manual. To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and 1) Procedures Manual Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Passat 2012 - 2015 All All All All SAGA Coding Claim Type: Use applicable Claim Type 1) Damage Service Number: HST Damage Location (Depends on Service No.) -- Use applicable when indicated in ElsaWeb (L/R) Code 5717 0017 Parts Manufacturer: Passat Original Part Number: 5K1 837 015* , 5K1 837 016* Original Part Supplier Name: YRE - Inteva Mexico Labor Operation Latch 3) : Remove and Install Front door WWO 2) 57171950 = 30 TU Page 4 of 5 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Labor Operation Cables 3) : Remove and Install Bowden 57191950 = 10 TU Labor Operation Cylinder 3) : Remove and Install Lock 57191950 = 20 TU Labor Operation trim panel 3) : Remove and Install Front door 70591900 = 40 TU Causal Part: 5K1 837 *** Diagnostic Time GFF Time expenditure 01500000 = 00 TU max. Road Test 01210002 = 00 TU 4) NO NO 01210004 = 00 TU Technical Diagnosis 01320000 = 20 TU max. YES Claim Comment: Input “As per Technical Bulletin 2038202” in comment section of Warranty Claim. 1) Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only 2) Code per warranty vendor code policy. 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policy Procedures Manual. Required Parts and Tools See ETKA for proper vehicle door lock application. Tool Description Tool No: Bone Tool 3409 Torque Wrench VAG 1331 Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Page 5 of 5 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.