A6923942056421_7

Service Bulletin Details

Public Details for: A6923942056421_7

This bulletin provides information for when the seat belt or presense warning appears sporadically while driving.


- 2023 - 2022 - 2021 - 2020 - 2019 -

Technical Service Bulletin
69 Seat belt warning or Pre Sense warning appears sporadically while driving, DTC B101C07 stored in the
airbag module
69 23 94 2056421/7 July 21, 2023. Supersedes Technical Service Bulletin Group 69 number 21-75 dated
December 23, 2021 for reasons listed below.
Model(s)
Year
A6, A8, and Q8
2019 – 2023
e-tron quattro
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
2019
2021 – 2023
A6 allroad, S6,
A7, S7, S8, etron Sportback
quattro, Q7,
SQ7, SQ8, and
RS Q8
2020 – 2023
A8 e quattro
2020 – 2021
RS 6 Avant, A7 e
quattro, and RS 2021 – 2023
7
A3, S3, RS 3, etron GT, and RS
e-tron GT
2021 – 2023
Condition
REVISION HISTORY
Revision
Date
Purpose
7
-
Republish to correct Elsa display issue
6
12/23/2021
Revised header (Add Model)
5
11/17/2021
Revised header (Added Model Year, Models, and corrected an Elsa display
issue)
Customer states:
Page 1 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
• While driving, the seat belt and/or the Pre Sense warning may appear sporadically in the driver information
system (DIS).
Workshop findings:
The following DTC is stored in the airbag control module/safety computer, J234 (address word 0015):
• DTC B101C07 (Driver seat belt switch mechanical malfunction).
Technical Background
The Safety Computer continuously monitors the status of the seat belt latch switch, E24. If a seat belt extender, a
seat belt cheat device is installed or the seat belt is continuously buckled, the Safety Computer receives the
constant signal that the seat belt is latched. If the Safety Computer does not see a change in the belt latch switch
signal within five drive cycles, it stores DTC B101C07, and the Pre Sense Warning appears in the DIS in the
assumption that a seat belt cheat device is installed.
A drive cycle consists of:
1. Unlock the door.
2. Open the door.
3. Close the door.
4. Latch the seat belt.
5. Turn on the ignition and drive.
6. Park.
7. Unlatch the seat belt.
8. Turn off the ignition.
9. Open the door.
10. Close the door.
11. Lock the door.
Production Solution
Not applicable.
Service
Connect vehicle to ODIS Service and perform GFF.
Page 2 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
If the DTC B101C07 is stored in the airbag control module/safety computer follow all applicable GFF test plans.
If the GFF indicates that the seat belt latch switch is not defective, inform the customer that the use of a seat
belt extender, seat belt cheat device, or leaving the seat belt continuously buckled could cause this concern.
One drive cycle with latching and unlatching the seat belt is sufficient to switch the DTC B101C07 from static to
sporadic and to turn off the Pre Sense warning in the instrument cluster.
Warning:
The risk of serious or fatal injury increases if the seat belt is not fastened, if it is worn incorrectly, or if it is
damaged.
See the owner’s manual for additional information and warnings.
Note:
Parts replacement does not solve this issue. Claims for replaced parts will be subject to review.
Warranty
This TSB is informational only and not applicable to any Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2056421) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.


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