A8523262071007_1

Technical Service Bulletin
85 Broken louver on the instrument panel vent
85 23 26 2071007/1 July 21, 2023.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3, S3, RS 3
2022 – 2024
All
Not Applicable
Condition
Customer states:
The customer reports having difficulty adjusting the instrument panel vent air outlet.
Workshop findings:
The technician confirms the customer’s claim. A damaged instrument panel vent air outlet louver pivot is
discovered as the root cause of the difficulty in adjusting the air outlet.
Technical Background
Extensive analysis under extreme magnification on
damaged parts returned to the WPRC show a fracture
pattern consistent with the exertion of excessive force
on the adjustment louver as the cause for the louver
pivot to shear off from the air outlet. Excessive force is
exerted due to the installation of accessory
components attached to the air outlet, an external
strike to the louver, an attempt at an extreme
adjustment position, etc. The forces that cause the
damage exceed the force necessary for normal use.
Figure 1: Instrument panel vent with damaged louver.
Figure 2 shows a fractured and sheared louver pivot
due to excessive force outside of normal use.
Page 1 of 2
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 2: Instrument panel vent with damaged louver
pivot pin.
Production Solution
Not applicable.
Service
Should the vehicle present with the failure profile described in this TSB, replacement of the instrument panel vent
air outlet under warranty is not permitted. This is damage due to outside influence that exceeds normal use.
Warranty
This damage is due to outside influence and is not covered by any Audi Warranty.
Additional Information
All part and service references provided in this TSB (2071007) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
Page 2 of 2
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.