A9023312058077_7

Service Bulletin Details

Public Details for: A9023312058077_7

This bulletin provides information for when an unexpected audi presense front intervention such as a front end warning, a warning jolt, partial braking, or emergency braking occurs and a warning appears in the instrument cluster and audibly


- 2024 - 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 -

Technical Service Bulletin
90 Audi pre sense warning, warning jolt, and/or brake engagement (MLB)
90 23 31 2058077/7 July 19, 2023. Supersedes Technical Service Bulletin Group 90 number 23-11 dated March
8, 2023 for reasons listed below.
Model(s)
Year
A4, A4 allroad,
and Q7
2017 – 2024
S4, A5, A5
Cabriolet, A5
Sportback, S5,
S5 Cabriolet, S5
Sportback, Q5,
and SQ5
2018 – 2024
RS 5
A6, A7, A8, and
Q8
RS 5 Sportback,
and e-tron
quattro
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
2018 – 2019
2021 – 2024
2019 – 2024
2019
2021 – 2024
A6 allroad
S6, S7, e-tron
Sportback
2020 – 2024
quattro, Q5 e
quattro, SQ7,
SQ8, and RS Q8
A8 e quattro
2020 - 2021
RS 6 Avant, RS
7, S8. Q5
Sportback, and
SQ5 Sportback
2021 – 2024
A7 e quattro
2021 – 2022
e-tron S quattro
2022 - 2024
Condition
Page 1 of 7
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
REVISION HISTORY
Revision Date
Purpose
7
-
Revised header (added A4/A5/Q5)
6
03/08/2023
Revised header (added models and years, removed MQB vehicles (please see TSB
2069662)
Revised condition (updated applicable conditions)
Revised technical background (updated SSP reference)
Revised service (updated service instructions)
5
05/13/2021
Revised header (Added models and model years)
Revised Additional Information (Added reference)
Customer States:
The customer is concerned about an unexpected Audi pre sense front intervention:
• Audi pre sense front warning.
OR
• Audi pre sense front warning jolt.
OR
• Audi pre sense front partial braking.
OR
• Audi pre sense emergency braking.
The Audi pre sense symbol appears in the instrument cluster and an audible warning is issued at the
simultaneously (Figures 1-2). At the same time, neither the hazard flashers were activated, nor the side window
closed.
Page 2 of 7
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Figures 1-2: The Audi pre sense symbol.
Workshop findings:
In a test drive, the concern cannot be reproduced.
Technical Background
Be aware of the safety instructions and the system limits of the supporting systems, sensors, and cameras (see
the owner's manual and self-study program 662, Audi A8 type 4N: safety and assist systems).
Production Solution
Not applicable.
Service
Ask the customer the following questions and note them in the claim comments:
• When did the Audi pre sense front intervention take place? [day, month and year]
• Was the red Audi pre sense symbol displayed in the instrument cluster during the complaint? [yes/no]
• Was a warning tone issued at the same time that the red Audi pre sense symbol was displayed? [yes/no]
• Were the hazard warning lights switched on or the side windows closed at the same time? [yes/no]
Perform the Audi pre sense test program. The test program can be found under:
• Test plan > Select self-test > Diagnostic capable system > 00A5 - Front sensors for driver assistant systems >
00A5 - Technical Service Bulletin (TSB) > Audi pre sense
The test program asks you to enter the date of the customer complaint.
The test program checks whether Audi pre sense front interventions took place in the period between three days
before and three days after the date entered.
At the end the program provides a list of the Audi pre sense front interventions during this period.
Depending on the result of the test program, proceed as follows:
Result of the ODIS test program
Explanation
Further procedure:
“Audi pre sense”:
Page 3 of 7
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
The customer experienced no Audi
pre sense intervention.
The customer did not see the Audi
pre sense symbol in the instrument
cluster.
Continue your analysis. This TSB
does not apply.
Audi pre sense basic event
The customer saw the Audi pre
sense symbol, but a warning tone
did not sound at the same time.
Explain the operation and system
limits of Audi pre sense basic to the
customer.
Use the owner's literature and the
self-study program.
Continue your analysis. This TSB
does not apply.
Audi pre sense rear event
The radar sensors of the lane
change assist permanently monitor
the traffic behind the vehicle, even if
Audi side assist is not activated.
Control units J769 and J770
evaluate the received signals,
process them and thus detect the
distance of the vehicles behind
within the detection range.
Explain to the customer the
operation and system limits of Audi
pre sense rear.
Use the owner's literature and the
self-study program.
Continue your analysis. This TSB
does not apply.
If one of the lane change assist
control units detects a critical pre
sense rear situation, lane change
assist control unit J769 sends
various information to the data bus
diagnostic interface J533 (gateway).
The definition of a critical situation is
that there could be a rear impact
from the vehicle behind if the driver
of the vehicle behind were not to
take any further action.
The data bus diagnostic interface
J533 transmits these signals to the
airbag control unit J234. On the
basis of the available information,
the J234 decides which actuators
are activated and sends this
information to different control units.
Page 4 of 7
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Audi pre sense front warning
If the vehicle approaches a vehicle
traveling in front or a stationary
vehicle in a critical situation, the
instrument cluster can provide the
driver with visual and acoustic
warnings within certain limits.
Explain the operation and system
limits of Audi pre sense front to the
customer.
Use the owner's literature and the
self-study program.
Note the Audi pre sense adjustment
options (early/medium/late/off) in the
MMI. These influence the timing of
the warning.
Audi pre sense front warning jolt
If the driver does not respond to the
warnings, the ABS control unit J104
issues an urgent warning with a jolt.
The warning jolt is a very short,
clearly noticeable application of the
brakes that does not slow down the
vehicle. It is intended to bring the
driver’s attention back to the traffic
situation and to signal that an
immediate reaction is necessary to
prevent a collision.
Explain the operation and system
limits of Audi pre sense city and
Audi pre sense front to the
customer.
Audi pre sense front partial braking
When the driver applies the brakes,
Audi pre sense front calculates
whether the driver is braking
sufficiently to prevent a collision. If
this is not the case, the necessary
braking performance is increased
according to the situation up to the
strength required to bring the
vehicle to a standstill.
Explain to the customer that he/she
operated the brakes and Audi pre
sense front provided additional
braking assistance.
Audi pre sense front emergency
braking
If the driver also fails to react to the
warning jolt or only releases the
accelerator pedal, the ABS control
unit J104 brakes the vehicle
independently. Depending on the
vehicle speed, the braking
performance can be gradually
increased up to a full deceleration
(emergency stop).
If the customer feels that the vehicle
braked for no reason and you
require technical support, please
contact the Technical Assistance
Center (TAC).
Use the owner's literature and the
self-study program.
Page 5 of 7
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Please note that only a limited number of events are stored for each category.
The Audi pre sense test program must only be performed once per complaint. As an exception to this, if the
customer specifies several times when the complaint occurred, the Audi pre sense test program may be
performed a maximum of three times for the complaint.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9163
Damage Code:
0039
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max
100 TU)
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Claim Comment:
As per TSB 2058077/7
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
More information on this system can be found in the following resources:
• SSP: 662, Audi A8 type 4N: safety and assist systems.
• TSB 2069662: 90 Audi pre sense warning, warning jolt, and/or brake engagement (MQB/MEB)
All part and service references provided in this TSB (2058077) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
Page 6 of 7
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
Page 7 of 7
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.


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