211406
Service Bulletin Details
Public Details for: 211406
Check engine light on, reduced performance or noise from turbocharger. Dtc P0299 may be stored in ecm.
Models from 2014
2014 VOLKSWAGEN PASSAT |
Models from 2013
2013 VOLKSWAGEN PASSAT |
Models from 2012
2012 VOLKSWAGEN PASSAT |
Technical Bulletin Model Year Eng. Code Trans. Code VIN Range From VIN Range To Passat 2012-2014 2.0L TDI ALL ALL ALL (CKRA) Condition 21 14 06 December 3, 2014 2036110 Supersedes technical bulletin V211405 dated July 21, 2014 to modify the 1st bulleted sentence in Step 2. Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized Check Engine Light ON, Reduced Performance or Noise from Turbocharger. DTC P0299 may be stored in ECM. DTC Description P0299 Turbo/Super Charger Underboost Technical Background In the case of a damaged turbocharger it is important to follow the steps contained in this document to avoid repeat repairs. Production Solution Implemented into production. Page 1 of 6 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Service Tip: This bulletin must only be used, if the symptoms described here are identical with the damage on the customer vehicle. Check the damage as follows: • Remove the engine cover according to the repair manual. • Loosen the intake hose on the turbocharger according to the repair manual. • Check whether the impeller housing shows signs of contact with the turbine fan. • Check whether the shaft of the turbocharger turbine fan: • Has excessive free play. • Is damaged. • Is broken or seized. To confirm a broken shaft on the turbocharger the diesel particulate filter (DPF) must be detached on the turbocharger. This is the only way to check the turbocharger for damage and engine oil ingress on the exhaust side (figure 1). If no damage is found this technical bulletin does not apply. • If turbocharger is found to be damaged, the DPF must be reattached at the turbocharger before proceeding to the following steps: Figure 1 (broken turbocharger shaft, engine oil ingress on exhaust side) Page 2 of 6 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Tip: In addition, an endoscope can be fed through the threaded hole of the removed oxygen sensor to check: The exhaust side of the turbocharger for damage and engine oil ingress. The DPF for engine oil ingress. Note: If the turbine fan shaft is broken, the complete engine oil circuit must be flushed out before replacing the turbocharger to avoid a repeat repair. To do this, proceed as follows: Step 1 • Replace the oil filter according to the repair manual and thoroughly clean the inside of the oil filter housing. • Drain the engine oil according to the repair manual. • Unscrew the banjo bolt for the oil supply pipe on the cylinder block. Replace the banjo bolt with the hex head bolt with part number WHT 005 747 (figure 2, in green) and tighten it according to the repair manual to block oil supply to the damaged turbocharger. Figure 2 Note: Flush out the oil circuit while the faulty turbocharger/particulate filter is installed and the intake hose removed from the turbocharger. • Fill up the engine oil according to the manufacturer guidelines. • Run the engine at idle speed for about 15-20 minutes. • Replace the oil filter according to the repair manual and thoroughly clean the inside of the oil filter housing. • Replace the oil filter housing cap (03L 115 433). • Drain the engine oil according to the repair manual. Page 3 of 6 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Step 2 • Change the oil pump according to the repair manual and clean the inside of the oil pan. • Replace the turbo charger with exhaust manifold according to the repair manual. • Replace the oil supply pipe for the turbocharger according to the repair manual and attach it to the cylinder block with a new banjo bolt and new seal rings according to the repair manual/parts information. • Replace the oil return pipe from the turbocharger according to the repair manual/parts information. • Replace the turbocharger support according to the repair manual/parts information and the banjo bolt for the support (oil return) in the cylinder block according to the repair manual. • Check the complete boost air system including intercooler for dirt or debris and clean it as necessary. • Check the DPF for damage or oil ingress, if oil ingress is found it is necessary replace the DPF according to the repair manual/parts information. • Fill up the engine oil according to the manufacturer guidelines. • Perform the guided fault finding and delete the ECM fault memory. Warranty To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and 1) Procedures Manual Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Passat 2012-2014 2.0L TDI ALL ALL ALL (CKRA) SAGA Coding Claim Type: Use applicable Claim Type 1) Damage Service Number: HST Damage Location (Depends on Service No.) -- Use applicable when indicated in ElsaWeb (L/R) Code 2130 0010 Page 4 of 6 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Parts Manufacturer Passat KKK 3) : 17011799 = 60 TU 3) 21301983 = 290 TU 3) 17201983 = 20 TU 3) 17501933 = 160 TU Labor Operation Drain and fill engine oil. Replace drain plug for oil supply pipe, oil filter housing cap, oil filter and thoroughly clean inside of oil filter housing. Labor Operation : Replace Turbocharger Labor Operation : Replace Oil Pump Labor Operation : Remove + Reinstall Oil Pan 2) 3) Labor Operation : Remove and Install Particulate Filter 26741933 = 370 TU 3) Labor Operation Use ONLY if Particulate Filter replacement is necessary 26745583 = 30 TU 3) 21010199 = 10 TU Labor Operation : Charge Battery 3) 27068950 = 10 TU Causal Part: Turbo Charger 03L 253 056 ** Labor Operation : Check boost air system Diagnostic Time 4) GFF Time expenditure 01500000 = 30 TU max. YES Road Test 01210004 = 10 TU YES Technical Diagnosis 01320000 = 140 TU max. YES Includes: loosen and attach intake hose and particulate Filter, Inspect turbo charger Claim Comment: Input “As per Technical Bulletin 2036110” in comment section of Warranty Claim. 1) Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only 2) Code per warranty vendor code policy. 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policies and Procedures Manual. Page 5 of 6 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Required Parts and Tools Part No: Part Description Quantity WHT 005 747 Hex. head bolt (for flushing) 1x The following parts must be ordered separately according to the parts catalogue depending on the requirements and the vehicle: 03L 253 056 QX Turbo charger 1x 03L 115 105 D Oil Pump 1x 03L 145 771 AN Engine oil supply pipe for turbo charger 1x 03L 145 736 D Engine oil return pipe for turbo charger 1x 03L 145 535 D Support (engine oil return) for turbo charger 1x WHT 005 635 Banjo bolt (support) 1x 03L 115 433 Oil filter lid 1x 03L 115 562 Oil filter with seal 2x According to parts catalogue Engine oil (Long Life) 8.6 l According to parts catalogue Bolts and seals ― (as required) 561 253 053 A Exhaust pipe with catalyst and diesel particulate filter 1x (if Necessary) No special tools required. Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Page 6 of 6 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.