Dealer 34L4

AUDI DEALER COMMUNICATION
Repair Available – Service Action 34L4 / TCM Software
This notice is for: 
Dealer Principal
General Manager
Sales Managers


Date:
Issue:
Repair:
Affected Vehicles
Service Manager
Parts Manager
Service Advisor


Warranty Administrator
Technicians
August 02, 2023
Audi is providing updated transmission control module (TCM) software to enhance an invehicle alert should a problem arise within the auxiliary hydraulic pump. Additionally, if a
specific fault is found after the software is updated, a repair will be made to the
transmission.
•
REPAIR AVAILABLE – August 03, 2032 - Update transmission control module
(TCM) software to enhance an in-vehicle alert should a problem arise within the
auxiliary hydraulic pump. Additionally, if a specific fault is found after the software
is updated, a repair will be made to the transmission.
•
See ELSA/ServiceNet for complete repair & claiming instructions
•
Check daily campaign open inventory report or OMD for affected vehicles in
inventory
Repair every affected inventory vehicle before delivery to consumers.
•
Parts Department:



There will be no parts allocation. Please reference the Repair Projection Tool to view
your potential VIN population. Parts will be managed by Free Order.
Country
USA
USA
USA
CAN
CAN
Beginning
Model Year
2017
2017
2018
2017
2018
Ending
Model Year
2018
2018
2018
2018
2018
Vehicle
A3 CABRIOLET
A3 SEDAN
S3 SEDAN
A3 SEDAN
S3 SEDAN
Vehicle
Count
713
7,898
589
515
115
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions
screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid
campaign inquiry & verification source.
Notes:
•
Schedule owner repairs immediately
•
Owner mailing – August 2023
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection
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