Edition40

A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the ElsaWeb
Newsletter section in the Technician References menu.
Edition 40: June 17, 2013
Content

Service Information
Initiatives

Feedback Corner

Technical Bulletins

Pending Service
Solutions

Tech Tips

Campaigns

Updates

Suggestions
Service Information Initiatives
youWith a sharpened focus on providing you the most up-to-date service information, we
introduced several new initiatives over the past several months (listed below). These initiatives
were created from ideas that we received from you. The initiatives relate directly to how you
perform your daily jobs, the ease of use of Elsa, and information reliability.
Our goal continues to be to provide you with innovative solutions to make you job more
efficient. So, please continue sending us your feedback and ideas.

Tech Tips moved to Elsa 9-24-12

Technical Assistance Update 10-8-12

Technical Bulletin Web Based Training 10-22-12

Updated ElsaWeb Users Guide 10-29-12

New Repair Manual Glossary 11-5-12

Bluetooth Compatibility Checker 11-12-12

Quick Reference Specification Books 11-19-12

New Jetta A6 Component Locations 12-10-12

ElsaWeb Feedback Attachments 1-7-13

Elsa News and Updates Pop-Up 1-14-13

ODIS Feedback Submission 2-4-13

Pending Service Solutions Introduction 2-18-13

Feedback Process 4-22-13

ElsaPro Introduction 5-6-13

Repair Group Quick Reference Sheets 5-13-13

ElsaPro DMS Integration Benefits 5-13-13

ElsaPro Maintenance Tables 5-20-13

ElsaPro Search Functionality 5-28-13
Feedback Corner
This week's feedback is from Frank regarding a 2010 Routan Repair Manual. He states:
"The snap ring for the compounder bearing retainer is tapered, but Elsa doesn't tell you what
direction to install it."
This feedback was reviewed by the Service Information team and was resolved. We really
appreciate Frank sending in feedback to help improve the quality of the repair information.
Feedback Status
New
Completed To Factory
21
24
8
*Please note that this feedback feature is not the place to obtain technical assistance on Volkswagen vehicles or to
report potential issues you may have experienced with a vehicle. If you require assistance in repairing or diagnosing a
vehicle issue or wish to report a technical issue, please create a Volkswagen Technical Assistance ticket and contact the
Volkswagen Technical Helpline at (800)-678-2389.
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Technical Bulletins
01 13 16 - 2034046 Update Programming of ECM for Concerns of a Bump
Sensation after Coming to a Stop
Model(s)
Year
Eng. Code
Trans.
Code
VIN
Range
From
VIN
Range
To
Jetta, Jetta SportWagen, Golf,
Golf Wagon, Passat, Beetle,
Beetle Convertible
2011–
2013
2.5L
(CBTA,
CBUA)
All
All
All
Current ECM programming may cause a bump after coming to a stop, which may
be felt through the chassis of the vehicle. This concern is caused by the engine
torque being slightly high when the transmission goes into Neutral Control. Neutral
Control is designed to reduce load on the engine during idle, in order to decrease
emissions. If the engine is still producing torque during the time the transmission
goes into Neutral Control, there will be a bump caused by the power disconnect.
The concern is more likely to occur when the engine is under higher load at idle, for
example, if running the Air Conditioning or under high electrical loads.
The concern as described may be difficult to reproduce.
Production Solution: Improved software.
01 13 17 - 2034012 Update Programming, MIL ON, DTC P0106 Manifold
Absolute Pressure Range / Performance Stored in ECM Fault Memory
Model(s)
Year
Eng.
Code
Jetta Jetta SportWagen, Golf,
Golf Wagon, Passat, Beetle,
Beetle Convertible
2011–
2013
All
Trans.
Code
VIN
Range
From
VIN
Range
To
All
All
All
Monitoring strategy for the manifold absolute pressure sensor is too sensitive,
causing P0106 to incorrectly set in the engine control module. DO NOT replace
any parts for this concern. This condition as described does not affect vehicle
performance or operation.
Production Solution: Improved software.
01 13 18 - 2026578 Supersedes T. B. V011202 dated January 12, 2012 to
correct claim comment in warranty table.
Update Programming to Eliminate DTC P2458 Stored in ECM Fault Memory
Year
Eng.
Code
Trans.
Code
Jetta, Jetta Sportwagen Golf,
2011
Golf Wagon (A6)
2.0L
(CJAA)
All
Model(s)
VIN Range
VIN
From
Range To
All
All
Customers may complain of a MIL ON condition, which is caused by DTC P2458.
>Update the software to the levels described in the table below.
Production Solution: Improved software was introduced in production as of March
2011.
27 13 01 - 2033978 Generator Replacement
Charging System inoperative/malfunctions, noise from engine compartment,
accessory drive belt damaged or missing.
Model(s)
Year
Eng.
Code
Trans.
Code
All(except Routan,Touareg
Hybrid, Jetta Hybrid)
2012–
2014
All
All
VIN Range
VIN
From
Range To
All
All
One or more of the following symptoms are possible:
Discharged Battery
 No Start
 Battery Indicator illuminated in Instrument Cluster
 “Low Voltage” DTCs in various control modules
 Engine noise
 Accessory Drive Belt damaged or missing

Production Solution: Not applicable.
37 13 01 - 2033975 Automatic Transmission Fluid Requirements
Model(s)
Year
All
2010–2014
Eng. Code Trans. Code
All
All
VIN Range
From
VIN Range
To
All
All
In response to multiple dealership inquires about aftermarket universal (one fluid fits
all) automatic transmission fluids and transmission flushing, Volkswagen Group of
America, Volkswagen Canada have prepared the following statement.
At this time, Volkswagen Group of America, Volkswagen Canada do not support or
warranty any use of aftermarket universal automatic transmission fluids or the
machines used to flush the transmissions. This applies to all standard automatic and
DSG transmissions. Due to the functional and design variations in each automatic
transmission, the transmission fluid is developed and used by Volkswagen for
specific purpose within each application. Under no circumstances are these fluids to
be used outside their designated transmission and replacing any of the Volkswagen
approved automatic transmission fluids with a universal “one fluid fits all” approach
is not accepted.
Volkswagen Group of America, Volkswagen Canada have not been provided any
information from the manufacturers of these aftermarket automatic transmission
fluids that indicate that they meet any of the requirements set forth by the developers
of these transmissions. There are also no immediate plans to implement these fluids
into the currently available automatic transmission fluid selection. As such, any
transmission repair where the incorrect fluid is used or the incorrect repair
procedure was followed will not be covered under Volkswagen warranty.
It is also highly recommended that these universal automatic transmission fluids and
transmission flushes not be used during customer pay repairs to ensure that the high
standards set forth by Volkswagen are always met for the customers, both in and
out of warranty.
Please contact your local FOM/QTM with any further questions or concerns.
Production Solution: No production change required.
55 13 02 - 2033945 Fuel Door Sticks or is Difficult to Open
Model(s)
Year
Eng.
Code
Trans.
Code
VIN Range From
VIN Range To
Passat
2012–
2013
All
All
A3_CC049991
A3_DC139587
Fuel door binding due to excess material inside of fuel door housing.
Production Solution: Part change to eliminate excess material inside of fuel door
housing.
92 13 02 - 2024878 Supersedes T.B. V921204 dated November 2, 2012 to
add additional model year applicability.
Wiper Blade Inspection for Proper Warranty Coding
Model(s)
Year
Eng.
Code
Trans.
Code
VIN Range
From
VIN Range
To
All(except
Routan)
2008–
2014
All
All
All
All
Wiper blade performance is affected by 3 conditions.
Wear and tear due to normal environmental conditions and normal use
through the 6 Month/6000 Mile warranty period.
 Outside influence.
 Factory issue where the part has malfunctioned due to a part assembly
concern. Covered under New Vehicle Limited Warranty (NVLW).

Production Solution: No production change required.
Pending Service Solutions
No new pending service solutions this week.
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Tech Tips
28-01-09 TT - Equipped with ALH TDI Engine – Glow Plug Replacement Tip
June 14, 2013: Update to Applicability.
Model(s)
Year
Eng. Code
Trans. Code
Golf, Jetta, New Beetle
1999–2003
All
All
Be aware that there are 2 suppliers for the TDI glow plugs-Bosch and Beru. When
replacing the glow plugs make sure that you do not mix stock. The vehicle must
have all the same supplier or DTC P0380 (Glow Plug Monitoring) may set.
28-06-102 TT - V10 Diesel – Glow Plug DTCs
June 14, 2013: Update to Information.
Model(s)
Year
Eng. Code
Trans. Code
Touareg
2006–2007
All
All
If Glow Plug DTCs are present, check the state of charge on BOTH of the batteries.
If the auxiliary battery (in the rear) is low on charge, it can set glow plug DTCs. The
auxiliary battery is the battery that powers the glow plugs up during start-up.
37-06-06 TT - Vehicles with 09G or 09A Transmission -- Replacing
Transmission
June 14, 2013: Update to Applicability.
Model(s)
Year
Eng. Code
Trans. Code
Golf, Jetta, New Beetle
2001–2005
All
All
If you replace one of these transmissions, check ETKA to see if you must also
replace the Transmission Control Module (TCM) at the same time. In some
instances the new transmission will require an updated TCM.
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Campaigns
No new campaigns this week.
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Updates
No new updates this week.
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Suggestions
Please send comments or suggestions to: [email protected]
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