B540521

8/25/23, 3:07 PM
54 05 21_SUNROOF DOES NOT MOVE
SIB 54 05 21
SUNROOF DOES NOT MOVE
2023-08-02
This Service Information Bulletin (Revision 3) replaces SI B54 05 21 dated November 2022.
What’s New (Specific text highlighted):
Model
Procedure
☐
THIS REPAIR IS MOBILE FRIENDLY
MODEL
E-Series
F90
G12
G30
G16
Model Description
M5 Sedan
7 Series Sedan
5 Series Sedan
8 Series Gran Coupe
SITUATION
The sunroof will not operate in either direction.
There are NO faults stored related to the sunroof. If the vehicle has any faults stored related to the
sunroof, this bulletin does not apply.
CAUSE
A software error in the FZD (Roof function center).
CORRECTION
Program the vehicle using ISTA 4.38.1x or higher.
PROCEDURE
Determine what is the vehicle’s current I-level by either using AIR or the Key Reader/ISPA NEXT/AWP
(Aftersales Workplace) applications.
1. Perform a vehicle test to ensure no faults are present. If faults related to the sunroof are present, this
bulletin does not apply: Continue troubleshooting with ISTA.
2. If no faults are present but the sunroof will not operate in either direction, perform a control module reset
of the FZD using control module functions with ISTA.
After the FZD module reset, does the sunroof operate?
Yes: Continue to step 3.
No: Continue troubleshooting with ISTA, this bulletin does not apply.
3. Is the current I-level of the vehicle at or above the following affected I-Levels? (Depending on model)
S15A vehicles: S15A-22-11-520
S18A vehicles: S18A-22-07-559
No: Continue to step 4.
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4. Program the vehicle using ISTA 4.38.1x or higher.
Target I-Level: (S15A-22-11-520) or (S18A-22-07-559)
Note: Parts replacement is not needed!
PARTS INFORMATION
Parts are not required.
CLAIM INFORMATION
During this workshop visit, the affected vehicle may show one or more programming and encoding Technical
Campaign repairs open, the programming and encoding procedure may only be invoiced one time.
Select one of these open Technical Campaigns to perform and submit for updating the vehicle’s
software to the required I-level or higher.
Please be sure to perform any additional before and/or after work (including attaching labels) as
required by the open campaigns on the vehicle. Close any remaining open programming and
encoding Campaign repairs as outlined in the corresponding Service Information Bulletin.
Only if the above situation does not apply, the BMW software solution is then:
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks,
or the BMW Certified Pre-Owned Program as described below.
Defect Code:
6131740200
Roof functions centre FZD Software error / internal
device fault
Refer to AIR for the corresponding flat rate unit (FRU) allowances.
Labor
Operation
Description
Labor
Allowance
00 00 006
Performing vehicle test (with vehicle diagnosis system
– checking faults) (Main work)
Refer to AIR
Performing vehicle test (with vehicle diagnosis system
– checking faults) (Plus work)
Refer to AIR
Support voltage of the vehicle electrical system /
recharge vehicle electrical system battery
Refer to AIR
Programming/encoding control unit(s)
Refer to AIR
Or:
00 00 556
And:
61 21 528
And
61 00 730
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of
00 00 006, or exclude (including 61 21 528) when the Vehicle Test is included in another repair.
Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)
This procedure automatically reprograms and encodes any vehicle control modules that do not have the
latest software I-level.
If one or more control modules fail during the reprogramming procedure, claim the required consequential
repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as
required, refer to the SIB in AIR) under the Defect Code in this bulletin with the labor operations in AIR that
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apply.
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Please explain the additional work procedures that were performed (The why and the what) on the repair
order and in the claim comments.
For covered repairs that address control module failures that occurred prior to performing this
reprogramming procedure, claim this work with the Defect Code and labor operations (including diagnosis)
in AIR that apply.
Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis
work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise
required by State law.
Other Repairs (Sunroof Related Faults are Stored)
If other eligible and covered work is performed because of performing the ISTA diagnostics and related test
plans, claim this work with the applicable Defect Code and the labor operations listed in AIR (including
diagnosis that applies*).
QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Warranty inquiries
Parts inquiries
Submit feedback at the top of this bulletin
Please contact the Warranty department by either using the Live Chat that’s
available in the Warranty Documentation Portal or through IDS by selecting
Coverage, Policy, Coding Questions and Mileage Corrections
Submit an IDS ticket to the Parts Department
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