A9323292071382_1

Technical Service Bulletin
93 PSS Vibrations/ticking noise from rear of the vehicle at <5 km/h
93 23 29 2071382/1 September 13, 2023.
Model(s)
e-tron quattro
Year
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
2019
2021 – 2023
e-tron Sportback
2020 – 2023
quattro
Condition
Customer states:
• Vibrations and/or ticking noise from the area of the rear axle at < 5 km/h.
Workshop findings:
• The complaint can be reproduced. The noise originates in the electric drive motor on the rear axle.
Technical Background
During slow speed operations (<5 km/h) a vibration and/or ticking noise can be heard from the rear drive motor.
Production Solution
This bulletin will be updated when more information is available. A solution is currently under development.
Service
1. Explain to the customer that a solution is expected to be available by the end of the 4th quarter of 2023
(subject to change) and that no repairs are necessary at this point. Do not replace any components for this
condition since this will not resolve the customer’s concern.
2. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi
(under Related Links >> Service).
Warranty
This TSB is informational only and not applicable to any Audi Warranty.
© 2023 Audi of America, Inc.
Page 1 of 2
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Additional Information
All part and service references provided in this TSB (2071382) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2023 Audi of America, Inc.
Page 2 of 2
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.