Edition109
Service Bulletin Details
Public Details for: Edition109
Vw elsa newsletter
Models from 2015
2015 VOLKSWAGEN BEETLE |
2015 VOLKSWAGEN CC |
2015 VOLKSWAGEN EOS |
2015 VOLKSWAGEN GOLF |
2015 VOLKSWAGEN GTI |
2015 VOLKSWAGEN PASSAT |
Models from 2014
2014 VOLKSWAGEN BEETLE |
2014 VOLKSWAGEN BEETLE CONVERTIBLE |
2014 VOLKSWAGEN CC |
2014 VOLKSWAGEN EOS |
2014 VOLKSWAGEN GOLF |
2014 VOLKSWAGEN JETTA |
A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the Elsa Newsletter section in the Technician References menu. Edition 109: October 27, 2014 Content ODIS GFF Feedback Technical Bulletins Pending Service Solutions Tech Tips Campaigns Updates Suggestions ODIS GFF Feedback Special thanks to all of you who have taken the time to submit ODIS diagnostic feedback. Because of your feedback, ODIS quality is improving with each new release. Some of the top feedback contributors for last month are: 1. Randall Fenton 2. Rob Ounpuu 3. Donn Mihara 4. James Cline 5. Rich Cervantes 6. Norin An 7. Chris Hudson 8. Joe Bruce 9. Kevin Cross The latest version for Volkswagen is: Application v2.2.2 – Content v2.13.0. The current ODIS Service version can be found on the VW ServiceNet home page under Alerts. There have been 29 issues verified as fixed so far this month. Please make it a point to update your tester as soon as possible. Some of the issues verified as fixed in the latest update are: 2010 1K/AJ - Jetta - CBUA 2.5 L Motronic / 125kW o ECM ref. voltage B test plan updated to correct pin identification. 2012 A3 - Passat - CBUA 2.5 L Motronic / 125kW o Leak Detection Pump (LDP) -V144- test plan resistance values updated. 2013 35 - CC - CCTA 2.0 L Motronic / 147 kW and 2013 5K - Golf - CCTA 2.0 L Motronic / 147 kW o Test plan updated for the Camshaft adjustment valve 1 -N205- output DTM 2014 A3 - Passat - CPKA 1.8l Simos / 125 kW o Test plan updated for the ECM power supply relay -J271- error ODS5001E. o Test plan for checking ATF temperature reading updated. o Multiple test plans updated for translation errors and text string issues. 2015 AU - Golf - multiple engines o A/C system basic setting for the temperature flap motor updated o Transport mode function test updated for translation issues and text strings Feedback by the Numbers – since October 2013 Total VW Feedback Received: 1881 Total VW Feedback Submitted to Factory: 719 Total VW Feedback Closed: 530 Note: Not all feedback that we receive can be submitted to the factory for resolution. An issue may be rejected due to missing or incomplete information, out of date software, or because it is a duplicate of an issue already submitted. ODIS 2.2.2 Application Update Information The following improvements are available in the latest ODIS Base software update: Wrong times in diagnosis protocols - Fixed ODIS Service hangs up during detection of vehicle identification number - Fixed ODIS SERVICE - error message during measurement of oil consumption - Fixed ODS4009E - Error during transmission of diagnosis protocol-Fixed Error message during change from "Diagnosis" to "ECU software update" - Fixed Error message during check of generator - Fixed Workflow runner error during error code reading - Fixed Self-diagnosis GES-ANP, button not shown - Fixed Oil temperature not shown in GFF - Fixed Error Message "ODS4009E" during System query in GFF - Fixed Open ODIS Issues 1. Text Strings – A line (or lines) of text not translated correctly and displayed as text strings – for example, a string of characters like - No I18N: (080045218003de4f).(TXLABEL9) is displayed in place of menu items or text within a test function. 2. Vehicle automatic identification issues. Some vehicles are not automatically identified during the vehicle system test or the correct model may not be available in the drop down menu. For these vehicles it will be necessary to identify the vehicle manually. An update is pending. To get these issues corrected as soon as possible, please submit a new feedback each time you experience these issues. If you have any questions, comments or suggestions regarding this document, or about submitting ODIS feedback, please email us at [email protected]. We will respond to all inquiries. Technical Bulletins 19 14 01 - 2022549 Supersedes T.B. V191303 dated October 10, 2013 to update model year applicability. Electric Coolant Fans Continue to Run after Ignition is Switched OFF Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To All All All All All 2005–2015 (Except Routan) Customer concerns of “electric coolant fans continue to run after ignition is switched off” are resulting in unnecessary coolant fan replacements. Production Solution: No production change required. 46 14 09 - 2038230 Supersedes Technical Bulletin V461408 dated September 19, 2014 to break out the applicable vehicle VIN ranges by factory, which assists in warranty claiming. Rear Disc Brakes, Replacing Rear Brake Pads and Rotors for Squeal Note: Read this bulletin in its entirety before performing any repairs. For any vehicles that have already had this technical bulletin applied and the rear brake noise persists, call the helpline for further assistance. Please be as specific as possible regarding the customer complaint and the steps used when calling the helpline. Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Beetle 2013– 2014 All All AT_DM649629 AT_EM645977 Beetle Convertible 2013– 2014 All All AT_DM808849 AT_EM813132 Jetta (Kern Production Line) 2013 All All AJ_DM251824 AJ_DM349999 Jetta (West Production Line) 2013 All All AJ_DM410000 AJ_DM500000 Jetta (Kern Production Line) 2014 All All AJ_EM200001 AJ_EM273347 Jetta (West Production Line) 2014 All All AJ_EM350000 AJ_EM420943 Customer concerns for rear brake squeal can be serviced up to 12,000 miles or 1 year from the in service date (whichever comes first) by installing improved rear brake pads and new brake rotor Production Solution: Improved rear brake pads. 91 14 13 - 2034309 Supersedes V911405 dated June 10, 2014 to include additional 2015 model year vehicles. Car-Net™ Operating Control Unit (OCU/J949) Service Guidelines & General Information Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To All Minus “S” trim Passat, Jetta, Beetle, Tiguan 2014– 2015 All All All All CC, EOS, Beetle Convertible 2014– 2015 All All All All Golf/GTI 2015 All All All All OCU / Car-Net modules with software 078, 086, or 102 SHOULD NOT be replaced for the following fault codes: B201700: Control module locked B105213: Control unit for cell phone preparation open circuit U112300: Databus error value received B1788F0: Control Module Immobilizer deactivated SW 078 equipped cars will have a brief “Chirp” or “In-Band modem noise” when making a connection. This is a characteristic operation and no repairs should be performed. Swapping of OCU modules from car-to-car for diagnosis or repair is discouraged as corruption of stored vehicle data and subscription information within OCU is possible. Current Service Parts should have software level of 078, 086, or 102. Do not install lower software level into vehicle than was removed, i.e. DO NOT replace a SW086 with a SW078. Tip: Car-Net equipped vehicles have PR code “EL2” and address word “75” along with 3-button assembly in overhead console. Production Solution: Information only. Pending Service Solutions No new Pending Service Solutions this week. Back to top Tech Tips 63-14-02 Rear Tow Hook Cover Tabs Broken Model(s) Year Eng.Code Trans.Code Jetta 2015 All All If the condition is found where the rear tow hook cover tabs are broken as shown in Figure 1.1. Replace the rear tow hook cover (Part# 5C6807441D 9B9) and verify the part that is being installed is of the current production level (09S) as show in Figure 1.2 If the part is of an earlier level (08S) please return the part to the PDC and order a new part. 92-14-05 Washer Bottle Replacement due to Leaking at the Filler Pipe Seam Model(s) Year Eng.Code Trans.Code Jetta, Passat 2015 All All When replacing the washer bottle, DO NOT separate the filler neck assembly from the tank during removal. Please leave all parts together for possible part return and review. Back to top Campaigns 28G8 - Glow Plug Control Module Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Jetta SportWagen 2012– 2013 TDI® Clean Diesel All Check Elsa to verify vehicle eligibility Check Elsa to verify vehicle eligibility If the engine is started during the initial glow plug glow phase, the engine control module (ECM) may receive an incorrect reading from the glow plug control module which may cause the vehicle’s Malfunction Indicator Light (MIL) to come on. If this happens, the vehicle may not pass an IM (emissions) inspection. Updates No new updates this week. Suggestions Please send comments or suggestions to: [email protected] Back to top © 2014 Volkswagen of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.