Edition95
Service Bulletin Details
Public Details for: Edition95
Vw elsa newsletter
- 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 -
Models from 2015
2015 VOLKSWAGEN GTI |
2015 VOLKSWAGEN JETTA |
Models from 2014
2014 VOLKSWAGEN BEETLE |
2014 VOLKSWAGEN BEETLE CONVERTIBLE |
2014 VOLKSWAGEN GOLF |
2014 VOLKSWAGEN GOLF WAGON |
2014 VOLKSWAGEN JETTA SPORTWAGEN |
2014 VOLKSWAGEN TIGUAN |
Models from 2013
2013 VOLKSWAGEN BEETLE |
2013 VOLKSWAGEN BEETLE CONVERTIBLE |
2013 VOLKSWAGEN GOLF |
2013 VOLKSWAGEN GOLF WAGON |
2013 VOLKSWAGEN JETTA SPORTWAGEN |
Models from 2012
2012 VOLKSWAGEN BEETLE |
2012 VOLKSWAGEN GOLF |
2012 VOLKSWAGEN GOLF WAGON |
2012 VOLKSWAGEN JETTA SPORTWAGEN |
Models from 2010
2010 VOLKSWAGEN GOLF |
2010 VOLKSWAGEN GOLF WAGON |
2010 VOLKSWAGEN JETTA |
2010 VOLKSWAGEN JETTA SPORTWAGEN |
A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the Elsa Newsletter section in the Technician References menu. Edition 95: July 21, 2014 Content Offboard Diagnostic Information System Service (ODIS Service) & Windows XP – End of Support DealerCONNECT/wiTECH Password Expiration ODIS GFF Feedback Technical Bulletins Pending Service Solutions Tech Tips Campaigns Updates Suggestions Offboard Diagnostic Information System Service (ODIS Service) & Windows XP – End of Support Due to Windows XP End of Life (April 8, 2014), Volkswagen AG (VWAG) began optimizing and testing ODIS Service software exclusively on VAS diagnostic devices with Windows 7, 64-bit operating systems. During the transition from Windows XP to Windows 7, most existing Windows XP devices remained able to perform ODIS Service functions and accept online updates. Recently however, various constraints in the Windows XP operating system prevent improved functionality and new features developed for ODIS Service on Windows 7 from working reliably on Windows XP devices. As a result, Volkswagen AG (VWAG) will no longer support ODIS Service functions on devices with Windows XP. Back to top DealerCONNECT/wiTECH Password Expiration Starting in July, your DealerCONNECT/wiTECH password will expire every 56 days. You will need to logon to DealerCONNECT to choose a new password. Note: wiTECH will not work with an expired password. Back to top ODIS GFF Feedback Special thanks to all of you who have taken the time to submit ODIS diagnostic feedback. Because of your feedback, ODIS quality is improving with each new release. Some of the top feedback contributors for last month are: 1. Lute Bustos 2. Donn Mihara 3. Rob Ounpuu 4. Mitchell Johnson 5. Phillip Briggs 6. Patrick Halverson 7. Rich Cervantes 8. Ben Fletcher 9. Tom White 10. Bryan Barks 11. Shawn Sun The latest version for Volkswagen is: Application v2.1.1 – Content v2.5.0. There have been 69 issues verified as fixed so far in the latest release. Please make it a point to update your tester as soon as possible. Some of the top issues verified as fixed in the latest update are: 2013 Passat – o The check fuel system function can now be added to the test plan. o GFF function -Generate Readiness Code- can now be attached to the test plan. 2013 Touareg – o Instrument cluster functions are now selectable in the GFF select self test menu. o Error while checking EVAP canister system short test has been resolved. 2011 Jetta – o CBUA 2.5L engine, the readiness test has been restored in Guided Functions and test plan updated. o Rear side airbag crash sensor -G257- component location document has been corrected. o During vehicle identification, variants for 08-Air Conditioning and 77-Telephone are now identified automatically. 2000-01 New Beetle – Function test for programming keys for Immobilizer 2 systems is now functioning properly. 2003-05 New Beetle – Function test for programming keys for Immobilizer 3 systems is now functioning properly. 2005 9M Jetta - Function test to program keys now available in Guided Functions. Feedback by the Numbers – since August 2013 Total VW Feedback Received: 1699 Total VW Feedback Submitted: 678 Total VW Feedback Closed: 516 Note: Not all feedback that we receive can be submitted to the factory for resolution. An issue may be rejected due to missing or incomplete information, out of date software, or because it is a duplicate of an issue already submitted. ODIS Application Update Information ODIS Infomedia Integration- Since ODIS version 2.1.0, Elsa Pro content can be accessed from within the ODIS application. Saved diagnostic log sections can be expanded or collapsed for review and printing. Stopped diagnostic sessions that are incompatible with the ODIS version on the tester can be saved, printed or sent to GFF paperless. Time units are now documented for function tests in the diagnosis log. What To Do If You Have Trouble Using ODIS Here are a few tips to try if you encounter problems running a function test in ODIS: Verify that the vehicle information is correct. Verify that the network connection is operational. Verify that your tester software is up to date and configured properly. Re-start the ODIS application. Re-boot the tester. If possible, try using another tester. For vehicle issues (diagnostic issues, radio code, immobilizer, module adaptation, etc.) open a ticket and call the Tech Helpline at (800) 678-2389 (VW) or (800) 388-2834 (Audi). The issue may be known and a workaround available. For tester application issues (non-diagnostic), contact Diagnostic Tester Software Support at (888) 896-1298. Don’t forget to submit feedback as necessary. When submitting feedback, please provide as much information as possible, including at least one screen print of the problem or error and a thorough description of the issue. Open ODIS Issues 1. Text Strings – A line (or lines) of text not translated correctly and displayed as text strings – for example - No I18N: (080045218003de4f).(TXLABEL9). This issue has been submitted and will be corrected in a future release of ODIS. 2. PinURL_11 error – the error message below is displayed: Campaign: ERROR Error ID: Infrastructure.Manufacturer.Backbone.ODS9219E Error message: ODS9219E Infrastructure.VW online connection.Dealer portal: No URL was found in the configuration data for the alias PinURL_11. The test is cancelled. This issue should be resolved with the latest release of ODIS, but has not been verified as fixed. If you encounter this error, please send a feedback including a diagnosis log and screen print. If no feedback is received, the issue will be considered fixed and closed. If you have any questions, comments or suggestions regarding this document, or about submitting ODIS feedback, please email us at [email protected]. We will respond to all inquiries. Back to top Technical Bulletins 01 14 14 - 2035464 MIL ON, Cylinder Contribution/Balance Faults Stored in ECM Fault Memory P0263, P0266, P0269 and/or P0273 Model(s) Year Eng. Code Trans. Code From To Jetta, Jetta Wagon 2009 CBEA All All All Jetta Sedan 2010 CJAA All All All Golf, Jetta Sportwagen/Golf Wagon 2010–2014 CJAA All All All Jetta (NF) 2011–2014 CJAA All All All Beetle / Beetle Convertible 2013–2014 CJAA All All All Diagnostic strategy for zero fuel calibration too sensitive. (See bulletin for applicable fault codes) Note: DO NOT diagnose or replace components due to injector contribution faults before performing the update function as explained in this bulletin. Production Solution: Software implemented into production. 28 14 03 - 2037386 MIL ON - Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory Model(s) Year Eng. Code Trans. Code VIN Range VIN From Range To Jetta, Jetta Wagon 2009– 2010 2.0L TDI (CBEA,CJAA) All All All Golf, Jetta, Jetta SportWagen 2010– 2014 2.0L TDI (CJAA) All All All Passat 2012– 2014 2.0L TDI (CKRA) All All All Beetle, Beetle 2012– 2.0L TDI (CJAA) All All All Convertible 2014 When diagnosing MIL ON with glow plug pressure sensor DTC’s it important to perform diagnosis prior to replacing the glow plug. Production Solution: Implemented into production. 40 14 05 - 2037509 Supersedes T. B. V401404 dated June 24, 2014 to correct causal part in warranty table. Clicking or Popping Noise from the Front Suspension after a Change in Direction Note: The symptom as described does not affect the customer’s ability to control the vehicle. Model(s) Year Eng. Code Trans. Code Tiguan 2011–2015 All All VIN Range From VIN Range To All All When accelerating after a change of direction (forward or reverse) a one-time clicking or popping noise occurs in the front left or front right of the vehicle. Production Solution: No production change required. 90 14 01 - 2037607 Erratic Oil Temperature Gauge Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Beetle, Beetle Convertible 2014 All All All All The oil temperature gauge in the auxiliary instrument cluster (“additional instruments”) and/or the oil temperature display in the instrument cluster MFI operate erratically Production Solution: Improved software introduced into production for model year 2015. Pending Service Solutions No new Pending Service Solutions this week. Back to top Tech Tips No new Tech Tips this week. Campaigns 40K9 - Front Stabilizer Links Model(s) Year Eng. Trans. Code Code Golf/GTI 2015 All All VIN Range From VIN Range To Verify the open Campaigns/Actions screen in Elsa Verify the open Campaigns/Actions screen in Elsa Due to insufficient torque performed at the factory during vehicle assembly, the stabilizer link fasteners may loosen further over time. If this happens, there will be considerable noise coming from the front of the vehicle. In rare cases, this can lead to the stabilizer link detaching and interfering with the vehicle’s steering, leading to an increased steering effort. Unexpected increased handling effort may lead to a crash without warning. REVISION 38B9 - Transmission Oil Cooler Revision Summary - Added Golf MY 2015 for Canadian Market Only. Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Jetta, Beetle, TorqueVerify the open Verify the open Beetle 1.8T 2014 Converter Campaigns/Actions Campaigns/Actions Convertible, Engine Automatic screen in Elsa screen in Elsa Passat Golf TorqueVerify the open Verify the open 1.8T (Canada 2015 Converter Campaigns/Actions Campaigns/Actions Engine Market Only) Automatic screen in Elsa screen in Elsa Due to a supplier material change during the production of the transmission oil cooler, the O-ring seals in affected vehicles may be out of specification. If the Oring does not completely seal between the oil cooler and transmission, a fluid leak may result. In the event of a leak, the fluid could contact a hot surface and result in a vehicle fire. Updates No new updates this week. Suggestions Please send comments or suggestions to: [email protected] Back to top © 2014 Volkswagen of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.