No. 68-21-2
Service Bulletin Details
Public Details for: No. 68-21-2
Symptom-based workshop manual for a rattling noise from the rear area of the exhaust system.
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2024 PORSCHE CAYENNE S |
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2022 PORSCHE CAYENNE S |
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Models from 2021
2021 PORSCHE CAYENNE |
2021 PORSCHE CAYENNE E-HYBRID |
2021 PORSCHE CAYENNE GTS |
2021 PORSCHE CAYENNE S |
2021 PORSCHE CAYENNE TURBO S E-HYBRID |
Models from 2020
2020 PORSCHE CAYENNE |
2020 PORSCHE CAYENNE E-HYBRID |
2020 PORSCHE CAYENNE S |
2020 PORSCHE CAYENNE TURBO |
2020 PORSCHE CAYENNE TURBO S E-HYBRID |
Models from 2019
2019 PORSCHE CAYENNE |
2019 PORSCHE CAYENNE E-HYBRID |
2019 PORSCHE CAYENNE S |
2019 PORSCHE CAYENNE TURBO |
2019 PORSCHE CAYENNE TURBO S E-HYBRID |
Symptom-based workshop manual Service 68/21 ENU 2651 2 Symptom Exterior – Rattling/Noises from the Rear Area of the Exhaust System: Observe Specified Procedure (SY 68/21) Change overview Vehicle Type: Release Date Change 0 07/07/2021 • First publication 1 09/05/2023 • • • • Hexagon nut, M5 omitted under “Required parts” Order types added Part numbers updated Labor operations added Cayenne (9YA / 9YB) / Cayenne E-Hybrid (9YA / 9YB) / Cayenne S (9YA / 9YB) / Cayenne GTS (9YA / 9YB) / Cayenne Turbo (9YA / 9YB) / Cayenne Turbo S (9YA / 9YB) / Cayenne Turbo S E-Hybrid (9YA / 9YB) Model Year: As of 2019 Concerns: Actuator for exhaust flap Symptom: The customer complains about a rattling or noise from the rear area of the exhaust system. The following entries can be stored in the fault memory of the DME control unit: • • ‘P047600 – ‘Exhaust flap – signal implausible’ ‘P04A000 – ‘Exhaust flap, bank 2 – signal implausible’ Cause: The reason for this may be a defective actuator for an exhaust flap. Remedial Action: Check exhaust flap, see Technical Information 'Checking exhaust flap' and repair if necessary. Checking exhaust flap Work Procedure: 1 Does the customer complaint involve a noise? • • Yes, continue with Step 2. No, continue with Step 5. 2 Check exhaust flap actuator. 2.1 Remove actuator for exhaust flap. Workshop Manual '265119 Removing and installing actuator for exhaust flap' 2.2 Check exhaust flap actuator for damage. AfterSales Sep 5, 2023 Page 1 of 4 2 Service 2651 ENU Symptom-based workshop manual 68/21 • Exhaust flap actuator is not damaged: Continue with Step 3. • Exhaust flap actuator is damaged: Replace exhaust system actuator. Workshop Manual '265119 Removing and installing actuator for exhaust flap' Required parts for replacement on one side: Part No. Designation Number PAD133246 Exhaust flap servo motor – R4 / V6 turbo engines 1 piece Exhaust flap servo motor – V6 / V8 biturbo engines (except Cayenne Turbo GT*) 1 piece or 9A7133246A * see corresponding TI for the Cayenne Turbo GT. 3 Check the exhaust flap mechanism in the exhaust pipe for damage, clearance or blockage. Information The exhaust flap actuator you removed earlier must remain off during the test. The test is performed manually. • Exhaust flap mechanism is OK: Continue with Step 4. • Exhaust flap mechanism is not OK: Replace rear silencer. Workshop Manual '263355 Replacing rear silencer' Required parts: Designation Number Clamping sleeve * 2 pieces Rear silencer * 1 piece Rear silencer bracket * 2 pieces * Select the vehicle-specific parts from the Porsche Replacement Parts Catalogue (PET). Sep 5, 2023 Page 2 of 4 4 Install exhaust flap actuator. Workshop Manual '265119 Removing and installing actuator for exhaust flap' 5 Connect P90999 - PIWIS Tester 4 to the vehicle and read out the fault memory of the DME control unit. AfterSales Service Symptom-based workshop manual 68/21 Result of check ( ) One of the following entries is stored in the fault memory of the DME control unit: • • ‘P047600 – ‘Exhaust flap – signal implausible’ ‘P04A000 – ‘Exhaust flap, bank 2 – signal implausible’ ENU 2651 2 Action Check plug connection for exhaust flap actuator. Check the plug connection of the exhaust flap actuator for the following points and repair it if necessary: • • • • Damage to plug, pins and electric lines. Correct seating of plug and pins. Corrosion on pins and electric lines. Risk of short circuit If all the above components are normal, replace the exhaust flap actuator according to Step 2.2. Workshop Manual '265119 Removing and installing actuator for exhaust flap' (✗) None of these entries are stored in the fault memory of the DME control unit. Repeat the test. If there is no noise from the exhaust system and no fault memory entry, the customer’s complaint must be checked and readjusted if necessary. If the noise is still not present, the test must be carried out starting with Step 1. Invoicing Invoicing: For documentation and invoicing for warranty purposes, enter the labor operations specified below in the warranty claim: APOS Labor operation 26510241 Checking exhaust flap actuators (without removal) 26510140 Checking exhaust flap actuator (with left or right removal) 26510240 Checking exhaust flap actuators (with left and right removal) 26515540 Replacing exhaust flap actuator (left or right) 26515640 Replacing exhaust flap actuators (left and right) 26335540 Replacing rear silencer I No. AfterSales Sep 5, 2023 Page 3 of 4 2 Service 2651 ENU 68/21 Symptom-based workshop manual PQIS coding: Location (FES5) 26510 Exhaust flap actuator Damage type (SA4) 2014 rattles References: Workshop Manual '265119 Removing and installing actuator for exhaust flap' Workshop Manual '263355 Replacing rear silencer' Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2023 Porsche Cars North America, Inc. Sep 5, 2023 Page 4 of 4 AfterSales