Edition61
Service Bulletin Details
Public Details for: Edition61
Audi elsa newsletter
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Models from 2015
2015 AUDI A5 |
2015 AUDI A5 CABRIOLET |
2015 AUDI A7 |
2015 AUDI Q5 |
2015 AUDI R8 |
2015 AUDI TT |
Models from 2014
2014 AUDI A4 |
2014 AUDI A5 |
2014 AUDI A5 CABRIOLET |
2014 AUDI A6 |
2014 AUDI A7 |
2014 AUDI ALLROAD |
2014 AUDI Q5 |
2014 AUDI R8 |
2014 AUDI TT |
Models from 2013
2013 AUDI A3 |
2013 AUDI A4 |
2013 AUDI A5 |
2013 AUDI A5 CABRIOLET |
2013 AUDI A6 |
2013 AUDI A7 |
2013 AUDI ALLROAD |
2013 AUDI Q5 |
2013 AUDI R8 |
2013 AUDI TT |
Models from 2012
2012 AUDI A3 |
2012 AUDI A5 |
2012 AUDI A5 CABRIOLET |
2012 AUDI A6 |
2012 AUDI A7 |
2012 AUDI Q5 |
2012 AUDI R8 |
2012 AUDI TT |
Models from 2011
2011 AUDI A3 |
2011 AUDI A5 |
2011 AUDI A5 CABRIOLET |
2011 AUDI A6 |
2011 AUDI Q5 |
2011 AUDI R8 |
2011 AUDI TT |
Models from 2010
2010 AUDI A3 |
2010 AUDI A5 |
2010 AUDI A5 CABRIOLET |
2010 AUDI A6 |
2010 AUDI Q5 |
2010 AUDI R8 |
2010 AUDI TT |
Models from 2009
2009 AUDI A5 |
2009 AUDI A6 |
2009 AUDI Q5 |
Models from 2008
2008 AUDI A5 |
2008 AUDI A6 |
Models from 2007
2007 AUDI A6 |
Models from 2006
2006 AUDI A6 |
Models from 2005
2005 AUDI A6 |
A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the Elsa Newsletter section in the Technician References menu. Edition 61: November 11, 2013 Content • ODIS Quick Reference Guide • Technical Bulletins • Pending Service Solutions • Campaigns • Updates • Suggestions ODIS Quick Reference Guide Several weeks ago, the ODIS Quick Reference Guide was sent to all dealer technicians (non-corporate users) to assist them in navigating through key ODIS information. For easy access, we are including a link to the document. Please go to: www.vwhub.com/snetljct/en/web/audi/offboard-diagnosticinformation-system-odis to download the ODIS Quick Reference Guide. Technical Bulletins 01 MIL on; fuel rail pressure low (DTC P0087) (2035348/2) Model(s) Year Vehicle Specific Equipment A4, Allroad, A5, A5 Cab 2013–2014 2.0 TFSI Condition: • MIL on. Customer may report loss of performance. DTC P008700 (fuel rail pressure too low) may be stored in the engine control module. • • Production Solution: New software with improved cooling fan strategy. 57 Vehicle locking system, diagnostic information (2022032/5) Model(s) Year Vehicle Specific Equipment A3 2010–2013 Not Applicable A4, Q5 2009–2015 Not Applicable A5 2008–2015 Not Applicable A5 Cab, TT, R8 2010–2015 Not Applicable A6 2005–2015 Not Applicable A7 2012–2015 Not Applicable Q7 2007–2015 Not Applicable Condition: The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle “locked itself”. Production Solution: Not applicable. 68 Rattle noise from driver side door or dash area (2035626/1) Model(s) Year Vehicle Specific Equipment Q5 2013–2014 Not applicable Condition: Customer may report hearing a buzzing or rattling noise from the driver side dash and/or door area when the vehicle is driven over bumpy roads. Production Solution: No production solution available at this time. 91 Bluetooth call quality issues for caller on other end of call (2027718/5) Model(s) Year Vehicle Specific Equipment TT, A5 Cab, A6, A7, A8 2011–2014 Bluetooth hands-free telephone system Condition: When the driver uses the Bluetooth hands-free telephone system to make a call, the listener on the other end cannot clearly understand the driver. The driver’s voice sounds muffled, as if it is being heard from under water. Production Solution: Improved microphone installation procedure and optimized microphone seal staring with January 2012 vehicle production. Microphones with improved seals are at the 03S level or greater. 91 Sound system has background static with hill-hold active (2035013/1) Model(s) Year Vehicle Specific Equipment A3 2010–2013 Not applicable Condition: Customer states the radio has a faint background static. This may occur when: No audio source is present. An audio source with low volume is being played. • The vehicle is utilizing hill-hold. • • Production Solution: Not applicable. This vehicle is out of production. 96 Lane Change Assistant sporadically inoperative (2034000/3) Model(s) Year Vehicle Specific Equipment A6, A7 2011–2013 Lane Change Assistant A8 2010–2013 Lane Change Assistant Condition: Customer complaint: • • Audi Lane Change Assistant deactivates or is sporadically inoperative. Message “Side Assist Unavailable” is displayed in the Driver Information Display when the system deactivates. Workshop Findings: Audi Lane Change Assistant can be activated without issue. • One or both of the following DTCs is stored in the Lane Change Assistance control module: • DTC 02853 (Lane Change Assistance Warning Lamp -K233Open/Short Circuit to B+) • DTC 02854 (Lane Change Assistance Warning Lamp -K234Open/Short Circuit to B+) • Production Solution: Revised software. 00 PDI inspection - IQS supplement (2035669/1) Model(s) Year Vehicle Specific Equipment A6, A7, Q5, Q7 2014 Not Applicable Condition: There are special service instructions to be performed on all Model Year 2014 A6, A7, Q5, and Q7 vehicles before the vehicles are delivered to customers. Production Solution: Not applicable. 44 Steering wheel vibration and/or oscillation at low mileage - Repair Authorization (2030194/3) Model(s) Year Vehicle Specific Equipment A4, Q7 2014 Not applicable Condition: • • Complaints of steering wheel vibration and/or steering wheel oscillation at a speed range of 55 - 80 mph (88 – 128 km/h), on vehicles with very low mileage or at PDI. The condition does not result in any handling concerns or loss of vehicle control. • Vehicles have original factory-installed wheels and tires. Affected vehicles include: • • MY 2014 Q7 with the 21” wheel package. MY 2014 A4 with 245/40R18 wheel/tire combination. Production Solution: Not applicable. 91 BOSE Sound system does not have enough bass (2034360/2) Model(s) Year Vehicle Specific Equipment A6 2011–2013 BOSE Sound System Condition: Customer states that the BOSE sound system does not have enough bass. Production Solution: Not applicable. Pending Service Solutions No new pending service solutions this week. Back to top Campaigns No new campaigns this week. Back to top Updates 28G6 UPDATE – Ignition Coils (NVLW) Model(s) Year Eng. Code A4, A5, A5 Cab 2010– 2.0L 2013 Engine A6 2.0L 2013 Engine Q5 2011– 2.0L 2013 Engine Trans. Code VIN Range From VIN Range To All See See Campaign/Action Campaign/Action screen in ElsaWeb screen in ElsaWeb All See See Campaign/Action Campaign/Action screen in ElsaWeb screen in ElsaWeb All See See Campaign/Action Campaign/Action screen in ElsaWeb screen in ElsaWeb This Update has been proactively released to prevent the following condition from occurring in the vehicle: Rough idle or reduced driving power and, in turn, an illuminated Malfunction Indicator Lamp (MIL) on the instrument cluster due to the presence of specific fault codes caused by this component. This Update is in effect until removed. Vehicle must meet all of the following criteria: • Procedure is valid only for vehicles that show the 28G6 code in the ElsaWeb Campaign/Action Information screen on the day of repair. • Vehicle must be within the New Vehicle Limited Warranty. • Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. • Procedure must be performed on applicable vehicles in dealer inventory prior to sale. Back to top Suggestions Please send comments or suggestions to: [email protected] Back to top © 2013 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.