23-01-003G-1

Service Bulletin Details

Public Details for: 23-01-003G-1

Some of the applicable vehicles may experience torque converter internal rivet damage and cracks. Symptoms may include a scratching noise, and in rare cases, an engine stall at idle or at creep speeds. This bulletin describes the procedure


- 2023 -

CAMPAIGN
23-01-003G-1
OCTOBER, 2023
G70 (IK)
G80 (RG3)
GV70 (JK1)
GV80 (JX1)
TORQUE CONVERTER REPLACEMENT
(SERVICE CAMPAIGN T27G)
This TSB supersedes TSB 23-01-003G to add additional instructions for installing the torque
converter (Steps 3~5).
DESCRIPTION: Some of the applicable vehicles may experience torque converter internal rivet
damage and cracks. Symptoms may include a scratching noise, and in rare cases, an engine
stall at idle or at creep speeds. This bulletin describes the procedure to replace the torque
converter.
 IMPORTANT
Dealers must perform this Service Campaign on all affected vehicles prior to customer retail
delivery and whenever an affected vehicle is in the shop for any maintenance or repair.
When a vehicle arrives at the Service Department, access Hyundai Motor America's "Warranty
Vehicle Information" screen via WEBDCS to identify open Campaigns.
APPLICABLE VEHICLES: (Certain):
• 2023 G70 (IK) 2.0T
• 2023 G80 (RG3) 2.5T
• 2023 GV70 (JK1) 2.5T
• 2023 GV80 (JX1) 2.5T
Produced from 05/11/2022 – 06/13/2022
Produced from 04/20/2022 – 06/02/2022
Produced from 05/11/2022 – 05/27/2022
Produced from 04/12/2022 – 06/08/2022
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
PARTS INFORMATION:
45100-47750
45100-47750QQH
45100-47810
45100-47810QQH
GV70 (JK1) 2.5T
45100-47840
45100-47840QQH
GV80 (JX1) 2.5T
45100-47810
45100-47810QQH
G70 (IK) 2.0T
G80 (RG3) 2.5T
Torque converter
SP-IV-RR ATF
All
Order 1 torque
converter according
to model
00232-19052
4 quarts
WARRANTY INFORMATION:
G80 (RG3)
4WD
20D085R0
5.2 M/H
G80 (RG3)
2WD
20D085R1
4.8 M/H
GV80 (JX1)
4WD
20D085R2
GV80 (JX1)
2WD
20D085R3
GV70 (JK1)
4WD
20D085R4
GV70 (JK1)
2WD
20D085R5
G70 (IK)
4WD
20D085R6
5.7 M/H
G70 (IK)
2WD
20D085R7
5.5 M/H
Torque converter
replacement
ATF supplement
and oil level check
5.7 M/H
5.5 M/H
6.1 M/H
5.9 M/H
4510047810QQH
4510047810QQH
I14
ZZ4
4510047840QQH
4510047750QQH
NOTE 1: Submit Claim on Campaign Claim Entry Screen
NOTE 2: If a part that is not covered by this campaign is found in need of replacement while
performing this service campaign and the affected part is still under warranty, submit a separate claim
using the same repair order. If the affected part is out of warranty, submit a Prior Approval request for
goodwill consideration prior to performing the work.
NOTE 3: Four quarts of ATF will be reimbursed via each of the Op Codes.
NOTE 4: This TSB includes Repair Validation photos. Op times include VIN, Mileage and Repair
validation photos as outlined in the Digital Documentation Policy.
NOTE 5: The incident parts are subject to callback through the normal Warranty Technical Center
(WTC) parts return process. The claim is subject to debit if the part is not returned.
TSB #: 23-01-003G-1
Page 2 of 6
SUBJECT:
SERVICE PROCEDURE:
STUI
•
This TSB includes Repair Validation photos. Refer to the latest Warranty Digital
Documentation Policy for requirements.
1. Record the customer’s radio stations.
Disconnect the negative battery cable.
Remove the plastic undercover below the transmission.
2. Remove the transmission (A).
Refer to the applicable shop manual, Automatic
Transmission System > Automatic Transmission
System > Automatic Transmission > Repair
procedures.
3. Install 2 bolts to the lugs on the torque converter.
Lift up on the bolts while rotating the torque converter
in both directions and carefully pull the torque
converter out of the housing.
Inspect the oil seal to confirm the seal was not
damaged when the torque converter was removed. If
the seal is damaged, the transmission must be
replaced.
i
Information
If transmission replacement is needed, a
Prior Approval (PA) request is required.
TSB #: 23-01-003G-1
Page 3 of 6
SUBJECT:
4. Lay the removed torque converter on a bench.
Use a paper towel or shop rag to wipe off the residual
ATF.
5. Install 2 bolts to the lugs on the new torque converter.
Lift up on the bolts and carefully install the torque
converter into the housing.
Continue to pull up on one of the bolts to support the
torque converter and carefully push on the boss to
install the torque converter into the converter
housing.
6. Continue to pull up on one of the bolts and rotate
the torque converter in both directions while pushing
inward on the boss until the torque converter is fully
installed in the converter housing to the specified
depth.
The depth is measured from the bolt hole on the lug
to the edge of the transmission case.
Specification: Approximately 1.0 inch (26.4mm)
TSB #: 23-01-003G-1
Page 4 of 6
SUBJECT:
7.
Example of
acceptable
STUI photo
STUI
Using STUI, take a photo of the new
torque converter with the last 6 digits of
the VIN and the date of repair on a piece
of paper. Upload the photo to STUI.
8. Reinstall the transmission.
Carefully push the transmission into position until
there is no gap between the engine and
transmission.
NOTE: In the event of a gap (C), do not force the
transmission installation with fastening bolts and an
impact gun. Instead, repeat Step 6 and fully install
the torque converter in the housing.
9. Shift to Neutral (N) and lift the vehicle on a hoist.
Use an 8mm or 5/16” hex wrench and remove the fill
plug and washer.
TSB #: 23-01-003G-1
Fill plug
Page 5 of 6
SUBJECT:
10. Remove the oil level check plug (A).
Use a fluid pump or suction gun to add SP-IV-RR
ATF through the fill plug until ATF flows from the oil
level check plug (A).
Reinstall the oil level check plug (A).
Reinstall the fill plug.
NOTICE
Use only SP-IV-RR ATF, P/N
00232-19052.
11. Attach a GDS and select vehicle, Data Analysis, A/T menu and Oil Temperature Sensor.
Move the shift lever from P-R-D and back to N. Drive the vehicle until the ATF is at the low end
of the range of 122~140°F (50~60°C).
12. Start the engine, shift to Neutral (N) and raise the
vehicle on a hoist.
Remove the fill plug and oil level check plug (A).
Add SP-IV-RR ATF through the fill plug until ATF
flows out the oil level check plug in a thin steady
stream.
Reinstall the oil level check plug (A).
Torque: 16~18 lb-ft (2.3~2.5 kgf.m, 22~24 N.m)
Reinstall the fill plug and washer.
Torque: 25~33 lb.ft (3.5~4.5 kgf.m, 34~44 N.m)
13.
i
▪
Information
If an automatic transmission replacement was required as mentioned in step 3, transfer the
oil pressure characteristics according to TSB 21-AT-012G.
14. Reinstall the plastic undercover below the transmission.
Reconnect the negative battery cable.
Input the customer’s radio stations.
Drive the vehicle to confirm proper operation of the transmission.
TSB #: 23-01-003G-1
Page 6 of 6
SUBJECT:


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