B612723

11/19/23, 8:09 AM
61 27 23_CONDITIONED BASED SERVICES (CBS) DATA IS NOT STORED IN THE VEHICLE KEY
SIB 61 27 23
CONDITIONED BASED SERVICES (CBS) DATA IS NOT STORED IN
THE VEHICLE KEY
☐
2023-11-13
THIS REPAIR IS MOBILE FRIENDLY
MODEL
E-Series
G06 LCI
G07 LCI
G09
G70
U11
Model Description
X6 Sports Activity Vehicle
X7 Sports Activity Vehicle
XM Sports Activity Vehicle
7 Series Sedan
X1 Sports Activity Vehicle
SITUATION
When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is
available, or the data does not match the maintenance schedule.
CAUSE
Software errors in the Basic Central Platform (BCP)
CORRECTION
Program/encode the vehicle, including the Basic Central Platform (BCP)
PROCEDURE
Determine the vehicle’s current I-level by either using AIR or the Key Reader/AWP (Aftersales Workplace)
applications.
If needed, use the latest ISTA to work through test modules.
1. Is the current vehicle integration level:
Model
G06, G07 G09
G70
U11
Target integration level
S18A-23-07-523 or lower
G070-23-07-523 or lower
U006-23-07-520 or lower
YES: Continue with Step 2.
NO: Further diagnosis with ISTA is needed.
2. Program the vehicle using ISTA 4.42.1x or higher (released June 27, 2023).
Model
G06, G07 G09
G70
U11
Target integration level
S18A-23-07-523 or higher
G070-23-07-523 or higher
U006-23-07-520 or higher
Note: ISTA will automatically reprogram and code all programmable control modules that do not have the
latest software.
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61 27 23_CONDITIONED BASED SERVICES (CBS) DATA IS NOT STORED IN THE VEHICLE KEY
3. After completion of the software update, perform a manual key update for all available keys.
Please, follow the instructions below.
a. Sit in the vehicle and close the door, using the vehicle key lock then unlock the doors (ensure all doors, bonnet and
tailgate are closed).
b. Check/Set the vehicle for your locations correct date and time.
c. Press and hold unlock on the Central locking button, located at the driver’s door.
d. Press start/stop button 3 times within 1 second (to activate KL-15)
e. Release the unlock button from the Central locking button.
f. Within 10 seconds, place and hold the front of the vehicle key against the key symbol on the steering column.
g. When the update begins, an audible “Gong” will sound and Check Control message (CCM) “Updating service data”
will appear in the instrument cluster (Kombi) and central information display (CID).
h. Continue to hold the vehicle key against the steering column until a second audible “Gong” sound is heard, confirming
the key update was successful.
i. If the second audible “Gong” sound is not heard, this indicates an error in data transmission, please repeat the
procedure.
4. Perform a final Key Read to verify the vehicles CBS data has been transferred to the keys.
Note: The brake pedal must not be pressed while performing this procedure, or the vehicle will start, and the
Manual Remote Control Update procedure will be cancelled.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA, refer to TIS / Technical Documentation / Diagnostics
and Programming / Programming Documentation
PARTS INFORMATION
Parts replacement will not provide a solution.
CLAIM INFORMATION
Vehicle Programming and Encoding
During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign
repairs open, the programming and encoding procedure may only be invoiced one time.
Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the required I-level
or higher (Includes labor operation codes 00 00 006/556, 61 21 528 and 61 00 730).
Please be sure to also perform any additional before and/or after work (including attaching labels) as required by
the open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined
in the corresponding Service Information Bulletin.
Only when the above does not apply, the BMW software solution is then:
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks,
or the BMW Certified Pre-Owned Program as described below.
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Repair Code:
61 27 23_CONDITIONED BASED SERVICES (CBS) DATA IS NOT STORED IN THE VEHICLE KEY
6138450200
Control unit, Basic Central Platform (BCP) Software error /
internal device fault
Obtain the flat rate unit (FRU) allowances for the following that applies.
Labor
Operation
00 00 006
Description
Labor Allowance
Carrying out vehicle test (Main work)
As applicable
Carrying out vehicle test (Plus work)
As applicable
Supporting voltage of the vehicle electrical system /
recharging vehicle battery
As applicable
Carrying out vehicle diagnosis, ABL (Work time)
WT
Diagnosis Worktime Flat Rate
2 FRU
Program/encode control unit(s), includes deleting the fault
memory
As applicable
Checking function of instrument cluster (Work time to
perform Procedure steps #3 and #4)
2 FRU
Or:
00 00 556
And:
61 21 528
And, as needed:
61 00 006*
Or:
00 58 500*
And:
61 00 730
And:
62 10 000
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of
00 00 006, or exclude them (including 61 21 528) when the Vehicle Test is included in another repair.
Work time labor operation codes 61 00 006, 00 58 500, and 62 10 000 are not considered Main labor operations.
BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application
resource, start by entering the Chassis Number (the last seven (7) characters of the VIN, select the
applicable Model if two or more vehicle choices show), or enter the full VIN (17 characters), click on the
“Search” button. Next, click on the “Flat Rate Units” button and enter the flat rate labor operation code in the
field to the right, click “Search” to display the Flat Rate Unit Group detail choices.
Vehicle Programming and Encoding – Additional Work (RO and Claim Comments Required)
This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software Ilevel.
If one or more control modules fail during the reprogramming procedure, claim the required consequential
repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as
required, refer to the SIB in AIR) under the Repair Code in this bulletin together with the corresponding labor
operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.
Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the
claim comments.
For covered repairs that address control module failures that occurred prior to performing this
reprogramming procedure, claim
this work©2023
with theBMW
Repair
in AIRInc.
together with the
Copyright
ofCode
Northlisted
America,
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corresponding labor operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that
applies.
(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for
documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair
work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law.
Other Repairs
If other eligible and covered work is performed because of performing the ISTA diagnostics and related test
plans, claim this work with the applicable Repair Code listed in AIR together with the corresponding labor
operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
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