A3423642067653_4

Technical Service Bulletin
34 Function restriction with event memory entry P071800 - P276800 (symptom 20736 - 20737)
34 23 64 2067653/4 November 1, 2023. Supersedes Technical Service Bulletin Group 34 number 23-62 dated
January 26, 2023 for reasons listed below.
Model(s)
Year
A4, and Q5
2020 – 2023
A4 allroad, Q5 e
quattro, and Q5
Sportback
2021 – 2023
A5, A5
Sportback, A5
Cabriolet, A6, A6
allroad, and A7
2023
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised Header (Added Model Year)
3
01/26/2023
Revised Warranty (Service Number changed)
2
11/03/2022
Revised Header (Added Model Year)
Revised Service (Affected gearbox production date changed, Special
accounting instructions removed)
Revised Warranty (Service Number and Damage Code changed, Special
accounting instructions removed)
Customer states:
• “Gearbox Malfunction” is displayed in the instrument cluster.
and/or
• Vehicle intermittently does not shift up or down.
and/or
• Vehicle is in limp home mode.
and/or
• “Reverse gear unavailable” is displayed in the instrument cluster.
and/or
• “You can continue driving (functions limited)” is displayed in the instrument cluster.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Workshop findings:
• The customer complaint(s) can be reproduced.
The following DTC(s) are stored in the transmission control module (TCM), J217 (address word 0002):
• DTC: P071800 “Input/Turbine Speed Sensor ‘A’ Circuit Intermittent”, passive/sporadic with Symptom Code:
20736.
and/or
• DTC: P276800 “Input/Turbine Shaft Speed Sensor ‘B’ Circuit Intermittent”, passive/sporadic with Symptom
Code 20737.
Also possible in combination with above DTCs.
• DTC: P081100 “Excessive Clutch Slippage”, passive/sporadic with Symptom Code 20870.
and/or
• DTC: P081E00 “Clutch 2 excessive clutch slippage”, passive/sporadic with Symptom Code 20872.
Technical Background
Not applicable.
Production Solution
Improved Transmission Control Unit in Production.
Service
Try to reproduce the customer complaint (based on the description and DTCs), so that it can be clearly assigned
to this TSB.
This TSB only applies to a specific date range of the transmission. If the manufacturing date of the
transmission is not within the affected range, this TSB does not apply.
• First determine if the Transmission was built within the date range of June 15, 2020, and May 31, 2022.
• Check one of the transmission data stamps which are located on the bottom of the front differential and the top
of the bell housing (Figure 1).
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 1. Locations of data stampings.
The Data Stamping contains the following information:
Production Data: 006SVHC021170K180228
Transmission Code: SVH
Serial Number: C021170K
Production Date: 28.02.2018. Day/Month/Year format. Example shown would be February 28th 2018.
If the date is within the date range of June 15, 2020, and May 31, 2022:
• Event memory entry P071800 logged (active/static):
• If the event memory entry “P071800 – Input/Turbine Speed Sensor "A" Circuit Intermittent” is stored
active/static, the repair in this TSB does not apply to this case. Follow the ODIS test plan completely and
accurately. Open an Audi Technical Assistance (TAC) Contact. Upload your ODIS diagnosis to GFF
paperless or to the Technical Assistance Case. Contact an Audi Technical Assistance (TAC) for repair
Authorization.
• Event memory entry P071800 logged (passive/intermittent):
• If the event memory entry “P071800 – Input/Turbine Speed Sensor "A" Circuit Intermittent” is stored
passive/sporadic, replace the transmission control unit J217 according to the Workshop Manual.
© 2023 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
• Event memory entry P276800 logged (active/static):
• If the event memory entry “P276800 – Input/Turbine Shaft Speed Sensor "B" Circuit Intermittent” is stored
active/static, the repair in this TSB does not apply to this case. Follow the ODIS test plan completely and
accurately. Open an Audi Technical Assistance (TAC) Contact. Upload your ODIS diagnosis to GFF
paperless or to the Technical Assistance Case. Contact an Audi Technical Assistance (TAC) for Repair.
• Event memory entry P276800 logged (passive/intermittent):
• If the event memory entry “P276800 – Input/Turbine Shaft Speed Sensor "B" Circuit Intermittent” is logged
passive/sporadic, replace the transmission control unit J217 according to the Workshop Manual.
Do not delete any learned values for the transmission in the TCM during diagnosis.
Do not perform the ODIS test plan for replacing the transmission during diagnosis or the repair.
Do not perform the ODIS test plan for replacing the mechatronics unit during diagnosis or the repair.
Do not perform the ODIS test plan for replacing the valve body during diagnosis or the repair.
Do not perform any SVM updates to the TCM during diagnosis.
Test drive to confirm the concern is repaired.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
3511
Damage Code:
0040
Labor Operations:
Remove and install mechatronic unit
3511 19xx
See SRT with
associated
operations
Remove and install control unit
3481 1950
See SRT with
associated
operations
GFF
0150 0000
Time stated on
diagnostic
protocol (Max 80
TU)
Road test prior to service procedure
0121 0002
10 TU
(some models may have predecessor labor
operations which may also be claimed)
Diagnostic Time:
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Road test after service procedure
Claim Comment:
0121 0004
10 TU
As per TSB 2067653/4
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the Repair
Manual
See ETKA/ELSA
Order to VIN
Control unit for 7 speed gearbox
01
Order to VIN
Gasket for oil pan, Plugs, tube from oil pan to transmission
cooler.
See ETKA/ELSA
Additional Information
All parts and service references provided in this TSB (2067653) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2023 Audi of America, Inc.
Page 5 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.