A23-008
Service Bulletin Details
Public Details for: A23-008
Service bulletin - under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting park and pushing t
- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 - 2016 -
Models from 2023
2023 HONDA ODYSSEY |
2023 HONDA RIDGELINE |
Models from 2019
2019 HONDA ODYSSEY |
2019 HONDA PASSPORT |
2019 HONDA PILOT |
Models from 2018
2018 HONDA ODYSSEY |
2018 HONDA PILOT |
Models from 2017
2017 HONDA PILOT |
Models from 2016
2016 HONDA PILOT |
Service Bulletin 23-008 November 10, 2023 Version 3 Product Update: PGM-FI Idle Stop Software Update Supersedes 23-008 dated January 25, 2023, to revise the information. AFFECTED VEHICLES Year Model Trim Level VIN Range 2018–19 Odyssey Elite, Touring Check the iN VIN status for eligibility. 2020–23 Odyssey ALL Check the iN VIN status for eligibility. 2019–22 Passport ALL Check the iN VIN status for eligibility. 2016–22 Pilot ALL Check the iN VIN status for eligibility. 2020–23 Ridgeline ALL Check the iN VIN status for eligibility. REVISION SUMMARY 2018–23 Odyssey vehicles were added to this service bulletin. There are extensive updates and American Honda recommends you review the entire bulletin. BACKGROUND Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button. CUSTOMER NOTIFICATION Owners of affected vehicles will be sent a notification of this product update. Do an iN VIN status inquiry to verify eligibility. Some vehicles affected by this campaign may be in your new or used vehicle inventory. Repair these vehicles before they are sold. CORRECTIVE ACTION Update the PGM-FI Software. NOTE: The software update will decrease the Idle Stop operating range. As a result, the client may notice reduced idle stop engagement when their vehicle’s battery is approaching the end of its useful life. CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Honda automobile dealer. © 2023 American Honda Motor Co., Inc. – All Rights Reserved Page 1 of 5 WARRANTY CLAIM INFORMATION Passport/Pilot/Ridgeline Operation Number Description Flat Rate Time Defect Code Symptom Code Template ID Failed Part Number 1255G6 Update the PGM-FI Software (Idle Stop) 0.2 hr 6AX00 MCQ00 A23008A 37805-RLV-B43 Operation Number Description Flat Rate Time Defect Code Symptom Code Template ID Failed Part Number 1255G6 Update the PGM-FI Software (Idle Stop) 0.2 hr 6AX00 KFZ00 A23008B 37805-5MR-C21 Odyssey Skill Level: Repair Technician SOFTWARE INFORMATION NOTE: Unnecessary or incorrect repairs resulting from a failure to update the diagnostic and reprogramming software are not covered under warranty Before beginning the repair, make sure all diagnostic and reprogramming software are updated as listed. i-HDS Software Version 1.008.020 or later HDS Software Version 3.105.009 or later Honda ECU Reprogramming 3.6.0.0 J2534 Rewrite Version 1.00.0034 J2534 Rewrite Database Update 20230414_2492 Update only the systems and software listed in this service bulletin. Do not use the MongoosePRO VCI for this service bulletin as it is not an American Honda-approved device. For more information about updating vehicle systems, refer to service bulletin 22-100, Updating Control Units/Modules with the ECU Reprogramming Application. Year/Model/Trim Vehicle System Program ID (or later) 2019 PASSPORT (AWD) SPORT, EXL, TOURING ELITE PGM-FI 37805-RLV-L180 2019 PASSPORT (2WD) SPORT, EXL, TOURING PGM-FI 37805-RLV-L380 2020 PASSPORT (AWD) SPORT, EXL, TOURING, ELITE PGM-FI 37805-RLV-L530 2020 PASSPORT (2WD) SPORT, EXL, TOURING PGM-FI 37805-RLV-L730 2021 PASSPORT (AWD) SPORT, EXL, TOURING, ELITE PGM-FI 37805-RLV-B230 2021 PASSPORT (2WD) SPORT, EXL, TOURING PGM-FI 37805-RLV-B330 2022 PASSPORT (AWD) EXL, ELITE, TRAILSPORT PGM-FI 37805-RLV-B430 Page 2 of 5 Year/Model/Trim Vehicle System Program ID (or later) 2022 PASSPORT (2WD) EXL PGM-FI 37805-RLV-B530 2016 PILOT (2WD) TOURING PGM-FI 37805-RLV-4360 2016 PILOT (AWD) ELITE, TOURING PGM-FI 37805-RLV-4370 2017 PILOT (AWD) ELITE, TOURING PGM-FI 37805-RLV-5230 2017 PILOT (2WD) TOURING PGM-FI 37805-RLV-5240 2018 PILOT (AWD) ELITE, TOURING PGM-FI 37805-RLV-5250 2018 PILOT (2WD) TOURING PGM-FI 37805-RLV-5260 2019 PILOT (AWD) ELITE, TOURING PGM-FI 37805-RLV-L090 2019 PILOT (2WD) TOURING PGM-FI 37805-RLV-L290 2020 PILOT (AWD) BLACK, ELITE, TOURING PGM-FI 37805-RLV-L430 2020 (2WD) TOURING PGM-FI 37805-RLV-L630 2021 PILOT (AWD) SE, LX, EX, PGM-FI 37805-RLV-L850 2021 PILOT (2WD) SE, LX, EX, EX-L, TOURING PGM-FI 37805-RLV-L950 2022 PILOT (AWD) SE, SPORT, PGM-FI 37805-RLV-B720 2022 PILOT (AWD) TRAILSPORT PGM-FI 37805-RLV-B830 2022 PILOT (2WD) SE, SPORT, PGM-FI 37805-RLV-B620 2020 RIDGELINE (AWD) SPORT, RTL, RTL-E, BLACK PGM-FI 37805-5MJ-C130 2020 RIDGELINE (2WD) SPORT, RTL PGM-FI 37805-5MJ-C030 2021 RIDGELINE (AWD) SPORT, RTL, RTL-E, BLACK PGM-FI 37805-5MJ-C540 2022 RIDGELINE (AWD) SPORT, RTL, RTL-E, BLACK PGM-FI 37805-5MJ-C730 2023 RIDGELINE (AWD) SPORT, RTL, RTL-E, BLACK PGM-FI 37805-5MJ-CA20 2018 ODYSSEY - ELITE, TOURING PGM-FI 37805-5MR-3250 2019 ODYSSEY - ELITE, TOURING PGM-FI 37805-5MR-4170 2020 ODYSSEY - LX PGM-FI 37805-5MR-4190 2020 ODYSSEY - EX, EX-L, ELITE, TOURING PGM-FI 37805-5MR-4180 2021 ODYSSEY - ALL PGM-FI 37805-5MR-C750 2022 ODYSSEY - ALL PGM-FI 37805-5MR-C930 2023 ODYSSEY - ALL PGM-FI 37805-5MR-C120 EX-L, TOURING, ELITE, BLACK EX-L, ELITE, TOURING, BLACK EX-L, TOURING Page 3 of 5 REPAIR PROCEDURE NOTICE • Make sure the 12-volt battery is fully charged before starting an update. • Connect a fully charged jumper battery pack, the Midtronics GR8-110P AST in Power Supply Mode or the Midtronics DCA-A8000 Dynamic Diagnostic Charging System in Reflash Mode, directly to the vehicle’s 12-volt battery. Leave it connected during the entire procedure to maintain a steady voltage. • If the vehicle’s 12-volt battery drops below 10 volts during the update, the programming status bar may not present accurately, or the Honda ECU Reprogramming application may display an error message. • Control module failure caused by the improper completion of a software update (early key cycle, low battery voltage, disconnected DLC cable, etc.) is not covered by warranty. • If an error occurs during the update or the i-HDS freezes, do not disconnect the battery or turn the ignition to OFF. Reboot the i-HDS and start over. • To prevent control unit damage, do not operate anything electrical (headlights, audio system, brakes, A/C, power windows, door locks, etc.) during the update. • Warranty reimbursement for technician labor is not allowed for routine checking/installation of any available software update. 1. Update the PGM-FI software, see service bulletin 22-100 Updating Control Units/Modules with the Honda ECU Reprogramming Application. 2. Do an ALL DTC CHECK and clear any codes that may have set during the update. Page 4 of 5 3. California residents only: Fill out a Vehicle Emissions Recall – Proof of Correction certificate and use the code specified below as the recall number. Have the service consultant give the certificate to your client and advise them to keep it as proof that the recall was completed. Your client will need to submit this certificate to the DMV only if requested. If you need more certificates, use reorder number Y0657. Model Recall Number Passport/Pilot/Ridgeline MCQ Odyssey KFZ Passport/Pilot/Ridgeline Odyssey Page 5 of 5