A23-008

Service Bulletin Details

Public Details for: A23-008

Service bulletin - under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting park and pushing t


- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 - 2016 -

Models from 2017
2017 HONDA PILOT
Models from 2016
2016 HONDA PILOT
Service Bulletin
23-008
November 10, 2023
Version 3
Product Update: PGM-FI Idle Stop Software Update
Supersedes 23-008 dated January 25, 2023, to revise the information.
AFFECTED VEHICLES
Year
Model
Trim Level
VIN Range
2018–19
Odyssey
Elite, Touring
Check the iN VIN status for eligibility.
2020–23
Odyssey
ALL
Check the iN VIN status for eligibility.
2019–22
Passport
ALL
Check the iN VIN status for eligibility.
2016–22
Pilot
ALL
Check the iN VIN status for eligibility.
2020–23
Ridgeline
ALL
Check the iN VIN status for eligibility.
REVISION SUMMARY
2018–23 Odyssey vehicles were added to this service bulletin. There are extensive updates and American Honda
recommends you review the entire bulletin.
BACKGROUND
Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically
restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE
START/STOP button.
CUSTOMER NOTIFICATION
Owners of affected vehicles will be sent a notification of this product update.
Do an iN VIN status inquiry to verify eligibility.
Some vehicles affected by this campaign may be in your new or used vehicle inventory. Repair these vehicles before they
are sold.
CORRECTIVE ACTION
Update the PGM-FI Software.
NOTE: The software update will decrease the Idle Stop operating range. As a result, the client may notice reduced idle
stop engagement when their vehicle’s battery is approaching the end of its useful life.
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment,
and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not
assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact
an authorized Honda automobile dealer.
© 2023 American Honda Motor Co., Inc. – All Rights Reserved
Page 1 of 5
WARRANTY CLAIM INFORMATION
Passport/Pilot/Ridgeline
Operation
Number
Description
Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
1255G6
Update the PGM-FI
Software (Idle Stop)
0.2 hr
6AX00
MCQ00
A23008A
37805-RLV-B43
Operation
Number
Description
Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
1255G6
Update the PGM-FI
Software (Idle Stop)
0.2 hr
6AX00
KFZ00
A23008B
37805-5MR-C21
Odyssey
Skill Level: Repair Technician
SOFTWARE INFORMATION
NOTE: Unnecessary or incorrect repairs resulting from a failure to update the diagnostic and reprogramming software are
not covered under warranty
Before beginning the repair, make sure all diagnostic and reprogramming software are updated as listed.
i-HDS Software Version
1.008.020 or later
HDS Software Version
3.105.009 or later
Honda ECU Reprogramming
3.6.0.0
J2534 Rewrite Version
1.00.0034
J2534 Rewrite Database Update
20230414_2492
Update only the systems and software listed in this service bulletin.
Do not use the MongoosePRO VCI for this service bulletin as it is not an American Honda-approved device.
For more information about updating vehicle systems, refer to service bulletin 22-100, Updating Control Units/Modules with
the ECU Reprogramming Application.
Year/Model/Trim
Vehicle System
Program ID (or later)
2019 PASSPORT (AWD) SPORT,
EXL, TOURING ELITE
PGM-FI
37805-RLV-L180
2019 PASSPORT (2WD) SPORT,
EXL, TOURING
PGM-FI
37805-RLV-L380
2020 PASSPORT (AWD) SPORT,
EXL, TOURING, ELITE
PGM-FI
37805-RLV-L530
2020 PASSPORT (2WD) SPORT,
EXL, TOURING
PGM-FI
37805-RLV-L730
2021 PASSPORT (AWD) SPORT,
EXL, TOURING, ELITE
PGM-FI
37805-RLV-B230
2021 PASSPORT (2WD) SPORT,
EXL, TOURING
PGM-FI
37805-RLV-B330
2022 PASSPORT (AWD) EXL,
ELITE, TRAILSPORT
PGM-FI
37805-RLV-B430
Page 2 of 5
Year/Model/Trim
Vehicle System
Program ID (or later)
2022 PASSPORT (2WD) EXL
PGM-FI
37805-RLV-B530
2016 PILOT (2WD) TOURING
PGM-FI
37805-RLV-4360
2016 PILOT (AWD) ELITE, TOURING
PGM-FI
37805-RLV-4370
2017 PILOT (AWD) ELITE, TOURING
PGM-FI
37805-RLV-5230
2017 PILOT (2WD) TOURING
PGM-FI
37805-RLV-5240
2018 PILOT (AWD) ELITE, TOURING
PGM-FI
37805-RLV-5250
2018 PILOT (2WD) TOURING
PGM-FI
37805-RLV-5260
2019 PILOT (AWD) ELITE, TOURING
PGM-FI
37805-RLV-L090
2019 PILOT (2WD) TOURING
PGM-FI
37805-RLV-L290
2020 PILOT (AWD) BLACK, ELITE,
TOURING
PGM-FI
37805-RLV-L430
2020 (2WD) TOURING
PGM-FI
37805-RLV-L630
2021 PILOT (AWD) SE, LX, EX,
PGM-FI
37805-RLV-L850
2021 PILOT (2WD) SE, LX, EX, EX-L,
TOURING
PGM-FI
37805-RLV-L950
2022 PILOT (AWD) SE, SPORT,
PGM-FI
37805-RLV-B720
2022 PILOT (AWD) TRAILSPORT
PGM-FI
37805-RLV-B830
2022 PILOT (2WD) SE, SPORT,
PGM-FI
37805-RLV-B620
2020 RIDGELINE (AWD) SPORT,
RTL, RTL-E, BLACK
PGM-FI
37805-5MJ-C130
2020 RIDGELINE (2WD) SPORT,
RTL
PGM-FI
37805-5MJ-C030
2021 RIDGELINE (AWD) SPORT,
RTL, RTL-E, BLACK
PGM-FI
37805-5MJ-C540
2022 RIDGELINE (AWD) SPORT,
RTL, RTL-E, BLACK
PGM-FI
37805-5MJ-C730
2023 RIDGELINE (AWD) SPORT,
RTL, RTL-E, BLACK
PGM-FI
37805-5MJ-CA20
2018 ODYSSEY - ELITE, TOURING
PGM-FI
37805-5MR-3250
2019 ODYSSEY - ELITE, TOURING
PGM-FI
37805-5MR-4170
2020 ODYSSEY - LX
PGM-FI
37805-5MR-4190
2020 ODYSSEY - EX, EX-L, ELITE,
TOURING
PGM-FI
37805-5MR-4180
2021 ODYSSEY - ALL
PGM-FI
37805-5MR-C750
2022 ODYSSEY - ALL
PGM-FI
37805-5MR-C930
2023 ODYSSEY - ALL
PGM-FI
37805-5MR-C120
EX-L, TOURING, ELITE, BLACK
EX-L, ELITE, TOURING, BLACK
EX-L, TOURING
Page 3 of 5
REPAIR PROCEDURE
NOTICE
•
Make sure the 12-volt battery is fully charged before starting an update.
•
Connect a fully charged jumper battery pack, the Midtronics GR8-110P AST in Power Supply Mode or the
Midtronics DCA-A8000 Dynamic Diagnostic Charging System in Reflash Mode, directly to the vehicle’s 12-volt
battery. Leave it connected during the entire procedure to maintain a steady voltage.
•
If the vehicle’s 12-volt battery drops below 10 volts during the update, the programming status bar may not present
accurately, or the Honda ECU Reprogramming application may display an error message.
•
Control module failure caused by the improper completion of a software update (early key cycle, low battery
voltage, disconnected DLC cable, etc.) is not covered by warranty.
•
If an error occurs during the update or the i-HDS freezes, do not disconnect the battery or turn the ignition to
OFF. Reboot the i-HDS and start over.
•
To prevent control unit damage, do not operate anything electrical (headlights, audio system, brakes, A/C, power
windows, door locks, etc.) during the update.
•
Warranty reimbursement for technician labor is not allowed for routine checking/installation of any available
software update.
1. Update the PGM-FI software, see service bulletin 22-100 Updating Control Units/Modules with the Honda ECU
Reprogramming Application.
2. Do an ALL DTC CHECK and clear any codes that may have set during the update.
Page 4 of 5
3. California residents only: Fill out a Vehicle Emissions Recall – Proof of Correction certificate and use the code
specified below as the recall number. Have the service consultant give the certificate to your client and advise them to
keep it as proof that the recall was completed. Your client will need to submit this certificate to the DMV only if
requested. If you need more certificates, use reorder number Y0657.
Model
Recall Number
Passport/Pilot/Ridgeline
MCQ
Odyssey
KFZ
Passport/Pilot/Ridgeline
Odyssey
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