23-AT-006H-2
Service Bulletin Details
Public Details for: 23-AT-006H-2
This tsb provides information to diagnose the push button shifter operation.
- 2024 - 2023 - 2022 - 2021 - 2020 -
Models from 2024
2024 HYUNDAI PALISADE |
2024 HYUNDAI TUCSON |
Models from 2023
2023 HYUNDAI PALISADE |
2023 HYUNDAI SANTA FE |
2023 HYUNDAI SANTA FE HYBRID |
2023 HYUNDAI SONATA |
2023 HYUNDAI SONATA HYBRID |
2023 HYUNDAI TUCSON |
Models from 2022
2022 HYUNDAI PALISADE |
2022 HYUNDAI SANTA FE |
2022 HYUNDAI SANTA FE HYBRID |
2022 HYUNDAI SONATA |
2022 HYUNDAI SONATA HYBRID |
2022 HYUNDAI TUCSON |
2022 HYUNDAI TUCSON HYBRID |
Models from 2021
2021 HYUNDAI PALISADE |
2021 HYUNDAI SANTA FE |
2021 HYUNDAI SANTA FE HYBRID |
2021 HYUNDAI SONATA |
2021 HYUNDAI SONATA HYBRID |
GROUP NUMBER AUTOMATIC TRANSMISSION DATE Technical Service Bulletin SUBJECT: NOVEMBER 2023 23-AT-006H-2 MODEL PALISADE (LX2) SANTA FE (TMA) SANTA FE HYBRID (TM/TMa HEV) SONATA (DN8A) SONATA HYBRID (DN8 HEV) TUCSON (NX4/NX4A) TUCSON HYBRID (NX4 HEV) AUTOMATIC TRANSAXLE PUSH-BUTTON SHIFTER DIAGNOSIS This TSB supersedes TSB 23-AT-006H-1 to add additional information regarding harness damage repair for Tucson (NX4A), Step 6. DESCRIPTION: This TSB provides information to diagnose the push button shifter operation. If you are servicing a vehicle with any symptoms listed below or DTCs (listed on Page 2) , follow the Service Procedure on Page 3. SYMPTOMS: • “Shifter System Malfunction” displayed in the cluster • Won’t shift into or out of gear or won’t shift out of Park • Incorrect gear display in cluster and/or won’t start APPLICABLE MODELS: • 2020~ Palisade (LX2) • 2021~ Santa Fe (TMA) 2.5L/2.5T (VINs beginning with “5NM”) • 2021 – 2022MY Santa Fe Hybrid (TM HEV) 1.6T (VINs beginning with “KM8”) • 2023~ Santa Fe Hybrid (TMa HEV) 1.6T (VINs beginning with “5NM”) • 2020~ Sonata (DN8/DN8A) 1.6T/2.5L/2.5T (VINs beginning with “5NP” or “KMH”) • 2020~ Sonata Hybrid (DN8 HEV) 2.0L • 2022~ Tucson (NX4/NX4A) 2.5L (VINs beginning with “5NM” or “KM8”) • 2022~ Tucson Hybrid (NX4 HEV) 1.6T Circulate To: Service Manager, Warranty Manager, Service Advisors, Technicians, Fleet Repair SUBJECT: AUTOMATIC TRANSAXLE PUSH-BUTTON SHIFTER DIAGNOSIS DTC PARTIAL LIST: (Refer to SBW Control Unit or E-Shifter section for additional DTC) DTC Description P060148 Functional Safety Level 2 SW failure (See TSB 21-AT-008H-1) P065713 SBW actuator power relay error P07FF00 SBW system Error – Abnormal power voltage P0705** Transmission range circuit malfunction P0706** Transmission range circuit range/performance P106D00 SBW actuator stuck (See TSB 21-AT-008H-1) P106D13 SBW actuator stuck - open/short P106D14 SBW system Error - UVW open/short P106D71 SBW actuator stuck (See TSB 21-AT-008H-1) P28E214 Shift motor UVW circuit – open P28E577 SBW actuator commanded position not reached - Short P28E592 SBW motor performance P28EA71 SBW actuator stuck P28EA77 SBW actuator commanded position not reached U110382 Lost communication with TGS lever (See TSB 21-AT-008H-1) U110400 Lost communication with TGS lever PARTS INFORMATION: Refer to the PNC in the parts catalog to order the correct part numbers. MODEL DESCRIPTION SBW Lever (Push button shifter) SBW Control Unit (SCU) 2020~ Palisade (LX2) SBW Actuator 2021~ Santa Fe (TMA) 2.5L/2.5T Position sensor 2021- 2022 Santa Fe Hybrid (TM HEV) 1.6T 2023~ Santa Fe Hybrid (TMa HEV) 1.6T 2020~ Sonata (DN8/DN8A) 1.6L/2.5L/2.5T 2020~ Sonata Hybrid (DN8 HEV) 2.0L ECU (Unified ECU/ 2022~ Tucson (NX4/NX4A) 2.5L TCU) 2022~ Tucson Hybrid (NX4 HEV) 1.6T TCU PNC PART NUMBER 46700 467W0-***** 42950 42951 42910 42950-***** 42951-***** 42910-***** 42700 42700-***** 39100-***** 39101-***** 39110-***** 39111-***** 39116-***** 39131-***** 39132-***** 95440-***** 954A1-***** 39110 95440 NOTE: Refer to TSB 23-AT-008H-1 to replace the position sensor or SBW actuator. TSB #: 23-AT-006H-2 Page 2 of 6 AUTOMATIC TRANSAXLE PUSH-BUTTON SHIFTER DIAGNOSIS SUBJECT: WARRANTY INFORMATION: Model OP Code Operation Op Time Causal Nature Cause Code Code 42700R00 Range switch 2020~ 2021~ 2021-2022 2023~ 2020~ 2020~ 2022~ 2022~ Palisade (LX2) Santa Fe (TMA) 2.5L/2.5T Santa Fe Hybrid (TM HEV) Santa Fe Hybrid (TMa HEV) Sonata (DN8/DN8A) Sonata Hybrid (DN8 HEV) Tucson (NX4/NX4A) 2.5L Tucson Hybrid (NX4 HEV) 2021~ 2020~ 2022~ Santa Fe Hybrid (TM HEV) Sonata Hybrid (DN8 HEV) Tucson Hybrid (NX4 HEV) All 46700R00 Electronic lever 42910R00 Parking Actuator SBW Control Refer to See Unit WEBLTS Parts for Info. Engine 39110R00 current table on control unit LTS time Page 2 Transmission 95440R00 control unit 42950R00 42700RH1 Hybrid 42700RQ0 GDS I3A ZZ3 NOTE 1: Normal warranty applies. NOTE 2: Submit claim on Claim Entry Screen as “Warranty” type. NOTE 3: Refer to the latest Digital Documentation Policy for repair validation requirements. NOTE 4: If a part is found in need of replacement while performing this TSB and the affected part is still under warranty, submit a separate claim using the same repair order. If the affected part is out of warranty, submit a Prior Approval request for goodwill consideration prior to performing the work. SERVICE PROCEDURE: STUI Refer to the latest Warranty Digital Documentation Policy for repair validation requirements. 1. Attach a GDS and select Fault Code Searching. Complete a Fault Code search of all vehicle systems. Record the DTC and description. Delete the DTC. 2. If DTC are found, refer to DTC list on Page 1 or the related shop manual, E-Shifter or SBW Control Unit section for repair guidance. If no DTC are found, go to Step 3. TSB #: 23-AT-006H-2 Page 3 of 6 SUBJECT: 3. AUTOMATIC TRANSAXLE PUSH-BUTTON SHIFTER DIAGNOSIS Start the engine. From the GDS home screen, select Data Analysis and A/T menu and the parameters shown below. Push the shift buttons to change gears P, R, N and D. If the cluster and the GDS data shows: • Correct gear: The TCU received the correct signals from the SBW lever (Push-button shifter). The Push-button shifter is currently functioning correctly and the related harness currently does not have an open/short. Go to Step 4. • Does not show the correct gear: the Push-button shifter or related harness may have a fault. If no damage or loose pins are found with the related harness, replace the SBW lever (Push-button shifter). 4. Start the engine. From the GDS home screen, select Data Analysis, SCU menu and the parameters shown below. Push the shift buttons to change gears. If the GDS data shows: • Correct Target Lever Position and Actual Lever Position: The SCU commanded the SBW actuator to shift to the requested gear. The SBW actuator and position sensors 1 and 2 are functioning correctly and the related harness currently does not have an open/short. Go to Step 5. • Does not show the correct Target Lever Position: The SCU did not command the SBW actuator to shift to the requested gear. The SCU or related harness may have a fault. • Does not show the correct Actual Lever Position: The SBW actuator did not select the requested gear. The SBW actuator or related harness may have a fault. NOTE: The Motor Feedback Current should briefly show electrical current when a shift button is pressed, indicating the SCU sent current to the SBW actuator. If no amps is shown, the SCU or related harness may have a fault. NOTE: The sum of Position sensor 1 and 2 should be approximately 100%. TSB #: 23-AT-006H-2 Page 4 of 6 SUBJECT: AUTOMATIC TRANSAXLE PUSH-BUTTON SHIFTER DIAGNOSIS 5. Turn the engine off and push the SSB 2 times to turn the ignition ON. Press the brake pedal. From the GDS home screen, select Actuation Test and SCU menu. Test the Target position for P, R, N and D. Press the arrow to change the selection. If the GDS and cluster show: • Correct Target Position for P, R, N and D: The SCU sent electrical current to the SBW actuator, the SCU and SBW actuator are currently operating correctly and the related harness currently does not have an open/short circuit. Go to Step 6. • Does not show the correct Target Position for P, R, N and D: The SCU, SBW actuator or related harness may have a fault. 6. If Steps 3~5 do not show a fault, visually check the wiring harness between the PCM or TCU and transmission for a damaged wire or open/short circuit. Check for a damaged pin or pin not fully inserted into the connector. • If damage or open/short circuit is found, repair or replace the related harness. • If no damage or open/short circuit is found: ✓ For Santa Fe (TMa) 2.5L or Tucson (NX4/NX4A) 2.5L vehicles, continue to the section below. ✓ For all other vehicles, go to Step 7. For the following vehicles only: Santa Fe (TMa) 2.5L – VINs begin with 5NM: Carefully unwrap the harness protector in the area shown below. Check the insulation on the wires to see if the insulation has been damaged by contact with the battery tray. If so, repair or replace the control harness. Tucson (NX4/NX4A) 2.5L–VINs KM8 or 5NM: Carefully unwrap the harness protector in the areas shown below: 1. NX4 (KM8): Check if the insulation has been damaged by contact with the metal bracket. 2. NX4A (5NM): Check for broken wires in the area of the 90 degree bend in the harness. If so, repair or replace the control harness. 1 2 TSB #: 23-AT-006H-2 Page 5 of 6 SUBJECT: AUTOMATIC TRANSAXLE PUSH-BUTTON SHIFTER DIAGNOSIS NOTICE If replacing the control harness, make sure the replacement harness does not contact the battery tray or other components. Otherwise, the harness may become damaged again. Damage to the wiring harness may still be present, even if there is no external damage to the harness protector. Even slight damage to the wiring harness can cause these faults. 7. If Steps 3~5 did not find any faults and the issue cannot be duplicated, the issue may be intermittent. Call Techline for further advice. APPENDIX: SBW OPERATION 4 components are required to shift to P, R, N and D. In addition, the PCM or TCU are required to select the correct transmission solenoids. TSB #: 23-AT-006H-2 Page 6 of 6