2068627/3

Technical product information
New Flying Spur Hybrid - 12 volt battery draining during the charging of the high voltage battery
Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),United Arab Emirates E06 Bentley Middle East and
Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05)
Bentley
Topic
Market
area
Brand
Transaction
2068627/3
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
electrical power, electric system, data transfer -> power supply
electrical power, electric system, data transfer -> battery management -> charging highvoltage battery
Vehicle data
New Flying Spur Hybrid
Sales types
Type
MY
Brand Designation Engine code Gearbox code Final drive code
ZG23GB
ZG23GB
ZG23GB
ZG25GB
ZG25GB
2022
2023
2024
2023
2024
E
E
E
E
E
Documents
name
INTERNAL
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
Complaint type
functionality
functionality -> defective function
sequence
Position
Customer statement / workshop findings
The 12 volt battery is draining during the charging of the high voltage battery
Technical background
WARNING
CAUTION
vehicles with a high voltage system
In the event the issue is as described within the Customer statement/Workshop findings section the operative must refer to
the instructions within the Measure section of this TPI
Production change
-
Measure
1) Raise a Technical DISS query stating the following:
•
The 12 volt battery is draining during the charging of the high voltage battery when the using high voltage charging socket
Hint: The operative is not required to wait for feedback via DISS, please continue with the onward instructions to completion
2) Referring to Rep.Gr 93 - Carry out an Inspection and classification of the Hybrid battery unit AX1
VERY IMPORTANT: In the event that the classification result of the battery is ‘Normal’ the operative should conduct the
remaining steps of this TPI from step 3
However
If the classification result of the battery is either ‘Danger’ or ‘Warning’ then move the car to the quarantine area and raise a
DISS immediately, the operative MUST NOT continue with any other work unless instructed via the open DISS query
3) De-energise the high voltage system - RepGr 93 - Electric Drive - De-energising high - voltage system
IMPORTANT: In the event that any of the plugs shown in Figures 1 and 2 are found not to be secure (primary and secondary
latch are not fully locked into position) the operative must respond via the open DISS query and await feedback before
conducting any further work
4) Referring to Figure 1 point A - Check and confirm the primary and secondary latches are fully locked in position
•
Referring to point B and inset - Check and confirm the primary and secondary latches are fully locked in position
•
Referring to the inset - Check and confirm the primary and secondary latches (red and black) are fully locked in position
INTERNAL
Figure 1
•
Referring to Figure 2 (Points A,B and C) Check and confirm the primary and secondary latches are fully locked in position
Figure 2
Should any issues be found, the operative MUST respond via the open DISS query ensuring all findings are included within
the DISS, the operative must await feedback before conducting any further work
However
If no issues are found the operative should continue from step 5
5) Referring to the applicable wiring diagram - Disconnect the 12V and the high voltage connections from the On Board Charger (AX4)
6) Conduct a visual check of the On Board Charger (AX4) plugs/terminals
7) Conduct a visual check of the On Board Charger (AX4) connections and pins
Should any issues be found, the operative MUST respond via open DISS query with all findings and await feedback before
conducting any further work
However
If no issues are found the operative should continue from step 8 to completion
8) Replace the On Board Charger (AX4) Refer to Rep.Gr 93 - Charging unit 1 for high voltage battery AX4 - To remove and refit
9) Re-energise the high voltage system - RepGr 93 - Electric Drive - De-energising high - voltage system
10) Check the operation of the charging system to confirm the system is operating to specification
NOTICE
INTERNAL
In the event that there is a new charging complaint after the replacement of the On Board Charger (AX4) or related DTC’s
are logged the operative MUST update the existing DISS query and await feedback before conducting any further work
Warranty accounting instructions
Warranty type
110 or 910
Damage service number 93 52
Damage code
00 40
Time to De - energise and Re - energise the high voltage system
Labour
Labour Operation Code 93 10 00 00
Time
30 TU
Time to replace the Charging unit 1 for high voltage battery (AX4)
Labour
Labour Operation Code 93 52 19 80
Time
170 TU
Diagnosis time
Labour
Labour Operation Code 01 50 00 00
Time
As per ODIS log (must not exceed 50 TU)
NOTICE
Parts information
Refer to the ETKA parts catalogue
The high voltage coolant system Anti tamper lock for the high voltage coolant reservoir cap MUST always replaced as per
the ETKA parts catalogue
INTERNAL