130089004G

File in Section:
Bulletin No.:
Service Bulletin
Date:
00 - General Information
13-00-89-004G
March, 2014
INFORMATION
Subject:
Car and Truck Fix it Right the First Time Issues
Models:
2015 and Prior GM Passenger Cars and Trucks
This bulletin has been revised to include updated information. Please discard Corporate
Bulletin Number 13-00-89-004F.
In order to access this bulletin electronically, go to the SI Home Page and select the "Newest Bulletins" icon. The
documents are arranged by sub-section and then by date (newest to oldest). Scroll down to "General Information"
then click on the latest "Fix it Right the First Time" bulletin.
Field Product Reminder – Car Issues – Fix it Right the First Time
Model
Year(s)
Reference
Information/Bulletin
Vehicle Line(s) / Condition
Do This
Don't Do This
2014
Sierra, Silverado, Impala, Corvette,
SRX, XTS, CTS Sedan, ATS,
Regal, LaCrosse — No XM Audio,
Rear View Camera Issues, Favorite
Stations Stored Twice and/or
Disappear
Radio Reprogramming
with SPS
Replace the tuner or the
radio for this concern
PI1159B
2013
Malibu, Regal, LaCrosse — Fuel
Gauge Does Not Read Full, Only
Goes to 7/8 Full
On listed models only,
install new design fuel
level sensor kit & fuel fill
shutoff valve
Install components on
other model vehicles,
replace fuel tank,
replace fuel pump
module, replace engine
control module
PI1161A
2013
ATS, Malibu — Engine Rough Run
with Check Engine Light (CEL) On/
Low Compression on Cylinder with
Misfire, DTC P0300 Set
Replace 4 pistons and
rings
Replace Engine
assembly
PI1178
20132014
Trax, Encore — AWD OFF
Message Displayed in DIC or
CODE 73 or CODE 173 Illuminated
in DIC
Reprogram AWD Module
w/new CAL
Replace AWD Module
PI1176
20132014
ATS, CTS — Mobile Telephone
Microphone Poor Performance
Secure the wire harness
and install foam patch
Replace the Microphone
PI1162A
20132014
ATS — Battery Access Cover and
Rear Fuse Block Cover Available
for Service Use
Replace only the battery
access cover or the rear
fuse block access cover
if needed. These parts
are now released
separately from the
quarter trim assembly
Replace the entire left
quarter rear
compartment trim
assembly if only a cover
is needed
PI1182
Field Product Reminder – Car Issues – Fix it Right the First Time (cont'd)
Model
Year(s)
Reference
Information/Bulletin
Vehicle Line(s) / Condition
Do This
Don't Do This
20112014
Spark, Sonic, Trax, Encore,
Cruze — Vehicle Slow to Heat Up in
Cold Ambient Temperatures
Run normal diagnostics
for DTCs. Do not replace
parts unless diagnostic
indicates a replacement
is needed. Explain to the
customer that during
extreme cold ambient
conditions these high
efficiency engines take
longer to warm up
Replace the thermostat if
there are no DTCs
PI1166A
20112014
Sonic, Cruze — Engineering
Information - Intermittent Reduced
Engine Power with No DTCs
Call TAC for further
direction for handling
these loss of power
cases with no DTC set
Perform any repair for
loss of power with no
DTC set
PIE0289
20062015
All Lines — Refinishing Aluminum
Wheels
Refinish painted
aluminum wheels
Replace wheels
99-08-51-007F
20132014
ATS, CTS Sedan, Camaro —
Malfunction Indicator Lamp Flashes
Due to Engine Misfire On
Acceleration, DTC P0300 and/or
P0303 Set
Performed published
calibration update in
bulletin
Misfire at engine speeds
2200 - 4400 RPM, do not
replaced, spark plugs,
ignition coils, fuel
injectors
PI1122B
Field Product Reminder – Truck Issues – Fix it Right the First Time
Model
Year(s)
Vehicle Line(s) / Condition
Do This
Don't Do This
Reference
Information/Bulletin
20102014
Terrain, Equinox — Creak or Pop
Type Noise Coming from
Windshield Area During Cold
Ambient Temperatures
Apply a liberal amount of
GM Super Lube around
the exterior windshield
molding and the lower
foam seal on the inside of
the windshield glass
Replace the windshield
PI1120A
2014
Silverado, Sierra — Front Seat
Lateral Movement and/or Click
Type Noise While Driving
Add retainers, shims or
clips to repair
Replace seat adjuster,
seat frame, cushion
or pan
PI1183
2014
Traverse, Acadia, Enclave —
Service All Wheel Drive Message
Displayed on DIC, DTC U0136 Set
(Reflash RDM)
Reprogram RDM, even if it
has been performed
previously
Replace the RDM
PI1074B
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION