A5723262072224_1

Technical Service Bulletin
57 Anti-theft alarm intermittently activates U107600 / U10F300
57 23 26 2072224/1 December 1, 2023.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
A6, A6 allroad,
S6, RS 6 Avant,
A7, S7, RS 7,
A8, S8, Q5, Q5 e
2022 – 2024
quattro, Q5
Sportback, SQ5,
and SQ5
Sportback
A7 e quattro
2022
Condition
Customer statement:
The anti-theft alarm goes off intermittently without any outside influence.
Workshop findings:
One of the following DTCs and symptom code combinations are stored in the Comfort System Control Module, J393- (address word 0046):
• U107600: Local data bus 2 – electrical fault.
• U10F300: Sirens / alarm horn for anti-theft alarm system – no communication.
Technical Background
The cause of the concern is still under investigation.
Production Solution
Not applicable.
Service
Performing a reset of the Comfort System Control Module, -J393- (address word 0046) will prevent the
customer’s concern from returning.
1. Pull the three terminal 30 fuses for the convenience control unit -J393- for at least 5 minutes (Use diagrams
and repair instructions provided by the repair manual to locate the fuses as necessary).
2. Once complete clear the faults and release the vehicle.
© 2023 Audi of America, Inc.
Internal
Page 1 of 2
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
On rare occasions, the concern can return after the reset was performed. Should the customer’s concern return
after the procedure has been completed, please open a TAC ticket for further assistance.
Warranty
Claim Type:
110 Up to 48 Months/50,000 Miles.
G10 for CPO Covered Vehicles – Verify Owner.
If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
5789
Damage Code:
0039
Labor Operations:
Reset Comfort System Control Module
5789 4199
20 TU
Diagnostic Time:
GFF
0150 0000
20 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Claim Comment:
As per TSB 2072224/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All part and service references provided in this TSB (2072224) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2023 Audi of America, Inc.
Internal
Page 2 of 2
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.